Dear Mark,We appreciate very much your positive feedback. Thanks for being so nice with our staff! We are very happy that you have a wonderful stay. We will continue working to satisfy our clients expectations. Best regards,

Dear Holly,Thank you very much for your positive feedback. We are very happy that you had a pleasant stay. We are very sorry that you could not have the information in time, in the hostel we have a catalog always available to customers. You already have a message from us with all the information you need. We hope you can repeat your visit!! It has been a pleasure to have you with us.

Dear Nikolaj,We are very pleased that you had a gret stay with us. We will continue working to satisfy our clients expectations. Thank you very much for your positive feedback, it help us to grow! We look forward to having you with us again! Best regards,

Dear Jacqueline!Thank you very much for your comment and kindness. We will continue working to improve our service, it gives us great satisfaction to be on the right track. We look forward to having you with us again!Our best wishes, and a warm embrace!

Hello Constantin,We are very sorry that despite our constant exchanges with you at Loft Habana we were not able to reach your expectations. Our team will continue working on improving our service. We sincerely hope to have you back with us again and improve your experience. Warmest greetings from Havana!

Dear Mary Ann,Thank you for your positive feedback after your stay in our Hotel. We will continue working to exceed the expectations of our guests. We hope to have you back with us again!

Dear Christina, thank you for your rating, it is an encouragement to make our work a better option every day for our customers, we hope to see you again with us.

Dear Marina, we are glad to have satisfied your wishes, thank you very much for your rating, we hope to have you in our boutique hostel in your next visits to Cuba.

Thank you very much Radeshkumar for your rating and kind comments, it was a pleasure to have you with us at Loft Habana. We look forward to welcoming you again.Warmest regards from Cuba!!!

Thank you very much for your rating Richard, it was a pleasure to have you with us and we would be delighted to be your lodging choice for your next visit to the island.Warm regards from Cuba

Dear Roberta,Thank you very much for your positive rating. We will continue to work hard to please our customers!

Dear Sara, thank you very much for your lovely comments, as a small private hotel it is very important for us to have feedback from our clients, it helps us to keep growing!!! It will be a pleasure to welcome you again if you return to Cuba.A warm regards from the Loft Bahia team

Dear Shauna, thank you very much for your comment, we are happy you had a nice stay in Havana and especially in our boutique hotel. We hope to see you again on your next trip to Cuba.Warm regards

Dear Angi,Thank you very much for your rating, positive comments and suggestions about the aspects that demand our attention. We are grateful for this; it allows us to be focus on working on each one of them in order to improve as a team the service to our clients.We are taking more effective communication actions between customers and maids to provide a timely room cleaning service and assistance, as you could see, we take the cleanliness of our rooms very seriously. We will also review the different prices of our services to clients to ensure that the best offer always reaches them.Warm regards from Cuba

Dear Robert, we love your feedback on our work and are pleased to have met your expectations. We thank you for your kindness and will be happy to have you back with us at Loft Habana.

Dear Ian, we are pleased to receive your comments about our work and it commits us to work to overcome our shortcomings within the limitations imposed by the economic crisis in Cuba. We hope in the not too distant future to be able to improve on these difficulties. We look forward to having you back with us at Loft Habana very soon.

Muchas gracias por su calificación y lindas palabras Laura, fue un placer para todo el equipo tenerlos con nostros en Loft Habana.

Thank you very much for your rating, it was a pleasure to have you with us and we would be delighted to be your lodging choice for your next visit to the island.Warm regards from Cuba

Thank you very much for your rating of our work. It is a stimulus to improve the services we provide. It was a pleasure to have you present at our facility. We look forward to having you with us on your next trip to Cuba. Best regards.

Thank you very much for your comment, we are glad you had a nice experience, it is very important for us privates to receive feedback from our guests, it helps us to keep growing.It will be a pleasure to welcome you again if you return to Havana.Best regards

Thank you very much for your rating Lilianna, it was a pleasure to have you with us at Loft Habana. We hope to be your choice for your next visit to Cuba!!!!

Dear Sylvie, we are so happy to read this review! Thanks for share your experience with us and our clients! We will keeping working like this!!! It was a leasure receive you!!! Warm regards!!!

Dear Carly thanks for your time and review!!! We will be glad to get your comments! I hope you have enjoyed your stay!!! Kind regards!!!

Dear Joshua, we are so happy to know you enjoyed your stay at Loft Habana!!! We will keeping working hard!!! Warm regards!!!

Dear Joshua, thanks for your comments and review, we really appreciate it. It was a pleasure receive you!!! Kind regards!!!

Dear David, Im so sorry but we applied the cancellations policies. Regards!!!

Dear Ali, it was a disappointment for us to hear from you your dissatisfaction when we spoke the next dat to your arrival. We checked with you some issues but you stood by your decision to leave our accommodation.This experience was very unfortunate for our team, even more now that we are aware of other issues. Loft Habana is located in the neighborhood of San Isidro, in Old Havana, the main tourist attraction is its culture and its people. In spite of this, we have closed-circuit television cameras and 24-hour security at the entrance of the building.We take your comments very seriously and as always we are in excellent contact with the service providers of hotels.com for any matter. We hope you can visit us on your next visit to Havana, we will certainly improve thanks to your recommendations.

Gracias Rosa por ayudarnos con su evaluación, fue un inmenso placer hospedarle en Loft Habana. Me alegra que su estancia haya sido tan satisfactoria. Espero nos visite nuevamente si regresa a La Habana!! Un abrazo de todo el equipo.

Muchísimas Gracias Rosa por comentar su positiva experiencia !! esperamos recibirla nuevamente si regresa a La Habana. Saludos!!

Dear jessie, It was a great pleasure to host you! We are glad, you had a nice stay with us . Thank you very much for sharing your experience. We look forward to welcoming you if you return to Havana. Hugs,

Dear Ilias, thanks for your feedback, we really appreciate it!!! I m so sorry about the noise, it is Old Havana and a family building, part of our charm: Folklore, but out of our control in this point. By the other side Im so glad to know your good experience about our friendly staff, we will continue working like this to make happy our guests. Warm regards!!!

Dear Grenfell, thanks for your feedback!!!

Dear Catherine, thanks for your comments and take your time for us!!! It was a pleasure receive you and Im really happy you enjoyed your stay. Thanks!!!

Dear Thomas, Merry Christmas and Happy New Year Eve!!! Thank you so much for your comments and time, we really appreciate it. It was a pleasure receive you and we are really happy to know you enjoyed your stay. Loft Habana will be waiting for you again if you come back to Havana. Thank you, Ileana 😊

Dear Talia: Thanks for choosing our accommodation during you Havana stay. Yes, Old Havana is an alive city with a lot of population that do their life using a lot the public space. In relation with internet, you have, reason, Internet in whole Cuba is not fast and not all the time available. This a public service with you one supplier. Here in Cuba we dont have the option to look for other supplier of Internet service, it is just the public one. In relation with the view, our Junior Suite are Bay View, not Sea View and all the bay is limited by a way, quite famous due to its historical origin. This is was the ancient port, in the time of the colony. Now the port is located in the other side of the bay. It was a pleasure to have you and your husband as a guests. Please be welcome again. Cordially

Dear OP: Thanks for the comment. Please contact us by email to get extra discount in your next reservation. Cordially

Dear Guest: Thanks for choosing LOFT HABANA. Cordially

Dear Ronit: Thanks for take your time. Please let us know more details about your experience at Loft Habana in order that we could improve our service. Cordially

Dear Guest: Thanks for the comment. Please be welcome again with us at Loft Habana. Cordially

Dear Guest: Thanks for the comment. Cordially

Dear Ranvir: Thanks for the comment. The design of our rooms has a open space concept. Toilette is complete closed but shower used to have a glass. Usually are located in second floor of the room near to the bedroom. We propose to our guest a that the stay will be a diverse experience of the daily life from the very beginning our they stay in the room. If the partners would like more private can stay in the first floor free of view. We appreciate you comment in order to let other clients more clear about our product. More information is possible to observe in the images of the rooms. Cordially

Dear Guest: Thanks for the comments. We thank to you that you appreciated our staff. Cordially

What frustration can cause............sorry but we can take you seriouse just because you were not agree to pay the real price for the up grade. Very sorry for your caracter.

Thanks very much...always happy to read positive opinions

happy for your comment, thanks very much

Always happt to hear that. thanks reservation manager

Dear Guest: Thanks for the comment please be will contact again and contact our Reservation Department for a extra discount for the next booking.