Outdoor dining

Reviews of Elegancia Suites Habana

4 out of 5
Elegancia Suites Habana
Calzada # 454, e/ E y F Vedado, Havana, La Habana

Reviews

9.6

Exceptional

Rating 10 - Excellent. 134 out of 153 reviews" "
Rating 8 - Good. 12 out of 153 reviews" "
Rating 6 - Okay. 2 out of 153 reviews" "
Rating 4 - Poor. 1 out of 153 reviews" "
Rating 2 - Terrible. 4 out of 153 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Qiang, fremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in the Vedado area. The building looks shabby from outside but it's excellent inside. The four of us stayed in the main suite (two bedrooms and one bathroom) on the second floor. There were one king size bed and two twin beds. Bathroom was new and clean. Hot water was strong. The breakfasts were excellent with juice, fruits, omelet, bread and coffee. Internet was good and we could view photos and short videos with relative ease, which is not always the case in Cuba. Rene or other ones in the management team were always on site to help. Thanks for the worry-free stay!
Stayed 2 nights in Mar 2024
Response from René on 12 Apr 2024
Thank you very much family! It is more than an honor for us to receive this review from visitors who come from such distant places and with certain expectations! It was more than a pleasure for us to keep up with you and try to make your stay as good as possible so that you felt at home!!! We sincerely hope you have enjoyed Cuba and its beautiful landscapes/contrasts, a big greeting from the entire team!

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities
I expected much of my viisit to Havana, and I was not disappointed! I thoroughly enjoyed my stay at Elegancia suites. The common space inside is superbly and artistically decorated. My room was spacious and very comfortable. The staff was always attentive, friendly, and helpful. I enjoyed the breakfast, served on the terasse, with delicious tropical fruits and juices. There are many places of interest nearby. A walking tour of Vedado will show many old houses that are well preserved. Vedado is not too invaded by tourists, and does not aggress you with all the hustling and bustling of Vieja Habana. But, if you like walking, the historical Vieja Habana is within walking distance. You will find many decent to excellent restaurants in Vedado. I would also recommend a late afternoon visit to the hotel Nacional and a drink in the gardens with a great view on the ocean. I would love to return to Havana sometime, and be very happy to stay again at Elegancia!
Stayed 8 nights in Mar 2024
Response from René on 26 Mar 2024
Sir, thank you very much for your comment, we always try to make you feel at home and I think we achieved it as a great family!!! You every afternoon on your return from your walks and we were waiting for you and that the day has gone well because you walked quite a bit haha, a big hug from all the team that misses you!

10/10 Excellent

Kwadwo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem. Staff from manager to guest service reps amd cleaners were all very helpful. I have limited Spanish language but they exercised patience with me expressing my needs for breakfast and others. Rooms were very clean, towels, sheets and others were in prestine condition. Overall i was very impressed. Thank yoh Elegancia.
Stayed 3 nights in Mar 2024
Response from René on 26 Mar 2024
It is a tremendous pleasure and an honor to read this positive review sir. You know that we are very grateful and always the team and our house with pleasure awaits you and your family! Kind regards from all the team that misses you!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was amazing and nice. And breakfast was fantastic. I highly recommend
Stayed 3 nights in Feb 2024
Response from René on 24 Feb 2024
Hello Andrew, what a great pleasure to read and receive this beautiful review from you. Please you should know that we are all very grateful for your stay all these days. Please know that this is your home and our work team remembers and waits for you with love. Greetings from the Elegancia suites havana team!!!

10/10 Excellent

Daniel

Easy check in and great customer service
Stayed 1 night in Jan 2024
Response from René on 27 Jan 2024
Daniel! Cuanta alegría leerle y sabe usted que es más que un placer para nosotros!!! Un gran saludo y toda la gratitud del mundo en un abrazo de parte de todo el equipo!!!

10/10 Excellent

jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!!!!! the place is very nice cozy, clean, cute, relaxing, and peaceful. The host Rene is the best, extremely professional, and very attentive he is just amazing. the staff is great they make you feel at home. I highly recommend this place. Breakfast is delicious. They deserve 10 stars Thanks for the experience
Stayed 3 nights in Jan 2024
Response from René on 19 Jan 2024
Wow, it was nothing! Nothing compares to having you and sharing with you all these days!!! You have been excellent clients as well! I/we will never forget you!!! I can even tell you that I am going to pay more attention to football hahaha!!! A super big hug and cordial greetings from all our grateful team!!!

10/10 Excellent

Melodie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alberto and Rene are just such amazing people and made our stay extra special. They were very kind and helpful and always made themselves available when we needed something. Definitely recommend this place to everyone looking to visit Varadero,
Stayed 5 nights in Dec 2023
Response from René on 8 Jan 2024
Thank you very much Melodie, to all of you! They were incredible days, thank you for deciding to spend some time here with us and enjoy it... thank you for your review and you should know that you are also very special and we really feel like we were like a family for these days!!! Have a great return to your country and be sure that Havana, Varadero, and the entire Cuba misses you and always awaits you, big hug from the entire team!!!

8/10 Good

Dones

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from René on 27 Dec 2023
Dear customers! First of all, thank you very much for taking the time to leave us your review!We are very excited about it, because the time we shared was extremely limited, even so I hope you enjoyed your stay at least in the comfort of your spacious bed and well-decorated and clean room! We wish you a wonderful Christmas and look forward to welcoming your friends and family in the future! This will always be your home!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than a B&B, it's a mini resort
Was an emergency stay in Havana. Our passports were stolen at another resort and we had to go to the Canadian embassy. These people removed days of built up tension in a couple of hours. The room was far beyond what would be considered great B&B. The staff made home made late night ham sandwiches that not only relieved the hunger but also gave us a welcome home feeling. We had to leave before the normal breakfast hour but they still got up early and got us toast and donuts with our coffees. Will happily come back
Stayed 1 night in Dec 2023
Response from René on 26 Dec 2023
We really appreciate all of this words!!! We really thank you!!!! Thanks a lot for all of this days!!! Great days with you!!! We really miss you already!!!

10/10 Excellent

ashlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little gem was an amazing stay in Havana! Highly recommended to visit this place , staff was so friendly and welcoming!!
Stayed 1 night in Dec 2023
Response from René on 14 Dec 2023
Thank you very much!!! For preferring us and also dedicating your time to such a beautiful comment! We send you a big hug from the entire team and we wish you a beautiful Christmas!!!

10/10 Excellent

ruben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 5 nights in Nov 2023
Response from René on 4 Dec 2023
Muchísimas gracias Ruben por su tiempo y esta tan positiva Reseña!!! Trabajamos para ustedes y nuestra mayor satisfacción es que se sientan como en casa!!! Gran saludo de parte de todo el equipo!!!

10/10 Excellent

Juan Elvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar y su Staff hacen que te sientas como en casa, mas que como visitante. Muy acogedor...
Stayed 5 nights in Nov 2023
Response from René on 28 Nov 2023
Muchísimas gracias Don Juan!!! Sabe que el placer es todo nuestro!!! Muy agradecidos por esta reseña y sabe de corazon que le esperamos siempre!!! Un saludo afectuoso de parte de todo el equipo que le extraña sobre todo en las mañanas jeje!!!!!

10/10 Excellent

BONICIAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from René on 18 Nov 2023
Muchísimas gracias por esta reseña tan positiva!!! Corto el tiempo compartido pero si creemos que valió la pena! Muchísimas gracias por su tiempo y esperamos volver a verlos! Sepan que esta es su casa!

10/10 Excellent

Mailyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from René on 1 Nov 2023
Muchísimas gracias por su tiempo Mailyn! Miles más por este review que agradecemos siempre y trataremos día a día de mantener!!! Saludos cordiales de parte de todo el equipo!!!!

10/10 Excellent

Belford, Lehigh,Acres

Liked: Cleanliness, staff & service, property conditions & facilities
Over all I am satisfied and would definitely go back 🇨🇺🇨🇺🇨🇺🇨🇺
Stayed 8 nights in Oct 2023
Response from René on 15 Oct 2023
Thank you very much to you!!! It was a great pleasure to have you between us and serve you these days! You should know that you always have your home here!!! The entire team thanks you and wishes you a happy return to your country! Thank you once again for your time and for these words!

10/10 Excellent

Josenie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience overall staying at the hotel. Staff and breakfast was great. The place was clean and quiet. The area can be intimidating at first, but once your start walking around it fells pretty normal and safe so I I would recommend the hotel.
Stayed 3 nights in Sep 2023
Response from René on 6 Sept 2023
Thank you so much Josenie!!!! Thanks for celebrating part of your birthday with us!We would love to give you more! But best of all we wish you all blessing!!!Best regards from the whole Elegancia Suites Habana Team!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
a beautifully decorated original art deco residence, comfortable and well located etc
Stayed 3 nights in Sep 2023
Response from René on 6 Sept 2023
Muchas gracias Señor!!! Thanks a lot Mr Jonathan! Thanks for the photos! Beautiful and professional photos!!!! Thanks for your time and patience!!! This will always be your house!!! Best regards from the whole team!!!!

8/10 Good

YVONNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hostel was surprisingly amazing. Rooms were as described in the photos, very clean; which made me very happy. The staff for the most part were very helpful to their knowledge. They have a small tub area, however it's small, so first come is the one that will enjoy it. VIP provides for breakfast which is basic eggs, toast, coffee, juice and fruit. You also get $17 dollars which would get you possibly 4 free drinks.
Stayed 4 nights in Aug 2023
Response from René on 26 Aug 2023
Yvonne! You can't imagine how happy this comment makes us feel and how much it helps us! I Sincerely thank you for your time, your patience and your nice label! Forgive always any gazapo! Remember that we always wait for you with all the love in the world! Big hug from the whole team!

10/10 Excellent

Ibrahim

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
great location, very friendly people
Response from René on 27 July 2023
Dear family! Thank you very much for your time and this beautiful comment! We always remember you with affection and gratitude! You also have beautiful and kind children!!! Thank you for making Elegancia your home for those days! A cordial greeting and best wishes for you from all the team!

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True Cuba
Absolutely amazing location. Not just for the community it is in but for the loads of food and shops within walking distance. Then there is the staff lead by Rene, absolutely hands down the best service I’ve ever received in my 15+ years of international travel. Literally 24/7 support, you need a cab they will find you one for cheap! You’re hungry or thirsty, they will cook or make you a drink, or make excellent recommendations off site. You need something, just ask and they will help you acquire it weather it’s. A phone charger or a rare Cuban cigar. My room was phenomenal, but let me be clear what sets this location apart and the reason I’ll return is the staff that made my stay so incredible.
Stayed 4 nights in Jul 2023
Response from René on 27 July 2023
Dear Mr Matthew! What a review! In this way we cannot sincerely offer you our most heartfelt thanks, you have been a very cordial, polite and refined client/friend of the house! In the same way, it makes us stand high and makes us always remain attentive to every detail! Thank you for making yourself at home, that is our reason for being... for the next time we will surely make a better plan and why not achieve a better pairing of a good bourbon whiskey and we put the good cigar/habano! A cordial greeting from the entire team that remembers you with love!

10/10 Excellent

Erinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and friendly. They made the stay worth every penny!
Stayed 4 nights in Jun 2023
Response from René on 30 June 2023
Thank you very much Mr. Erinn, thank you for staying these days in our hands and enjoying this Havana that always awaits you with open arms! You are the reason for our existence and for this reason we waste every day in this little piece of Havana land all our love and effort, an affectionate greeting from the entire team of Elegancia Suites Habana

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. Nice people and Renee is a very knowledgeable about places to go in Cuba. The hotel is in the middle of the community with 5 star service,
Stayed 5 nights in Jun 2023
Response from René on 28 June 2023
Oh Mr Eric! Thank you so much for this words and for sharing with us all of this days and our plenty gratitude for choosing us of course!It has been a pleasure to serve you and have you here! Thank you and thank you again!!!!You know this is your house already!

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great.nice breakfast.nice rooms
Stayed 1 night in May 2023
Response from René on 6 June 2023
Thank you thank you Mr Dimitrios and you know this is really your home! Best regards from the whole team!

10/10 Excellent

hodari

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique and totally cuban inside and out. Breakfast was the best!
Stayed 6 nights in May 2023
Response from René on 31 May 2023
Thank you very much for your time and for this positive review, we hope you felt at home, which is our main objective! A huge greeting from the whole team!

10/10 Excellent

Alexandra

Stayed 1 night in May 2023
Response from René on 21 June 2023
Estimada Alexandra, muchísimas gracias por permitirnos compartir con nosotros estos días y sobre todo por su valioso tiempo a dejarnos un tanto de su afecto en este review! Es mas que un placer para nosotros leerle y servirle, sabe que esta es vuestra casa para cuando decidan volver! Un saludo muy afectuoso de parte de todo el equipo!

10/10 Excellent

Maxim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I recently had the pleasure of staying at this charming hotel and was thoroughly impressed by the experience. From the moment I arrived, I felt welcomed by the warm atmosphere and individualized approach. The staff was exceptionally attentive, always ready to cater to my needs and ensure my comfort. My room was modern and well-appointed, with all the necessary amenities to make my stay enjoyable. The bed was comfortable, and the environment was conducive to a good night's sleep. One of the highlights of my visit was the fantastic breakfast selection, which offered a diverse range of delicious options. I enjoyed trying various dishes each day, and the quality of the food was consistently excellent. Overall, I highly recommend this hotel for anyone seeking a cozy retreat with personalized service and a fantastic culinary experience. I will definitely be returning for future visits.
Response from René on 6 May 2023
How much pleasure reading this comment and feeling that you want to return with us is the greatest reward and gratitude, always please forgive any inconvenience but keep in mind that we will do our best to serve you and make you feel truly comfortable and at home ! A cordial greeting from the entire team who also feels you are part of us!

10/10 Excellent

Edher

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 1 night in May 2023
Response from René on 24 May 2023
Mr. Edher, what a pleasure to receive your feedback and taking us at this culminating point always puts the stop high and tells us that we cannot drop the smallest detail. An affectionate greeting from the entire team and I hope you have felt at home!

10/10 Excellent

Lubna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from René on 19 May 2023
What a pleasure to see your comment! Thank you very much for it and for your time! You know that we always wait for you with open arms and we will try to give the best of each one so that you and everyone feel at home!

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Elegancia suites in Havana, Cuba from April 18 to April 25 was absolutely amazing. Renee' and his staff were awesome and made sure that our stay was comfortable and enjoyable. The hostel was nice and clean, located in a safe neighborhood that was in walking distance to a few nice restaurants. One of the highlights of our stay was enjoying Cuban cigars at the hostel with great adult beverages thanks to the 24-hour room service. The amenities were fantastic, with AC, Wifi, and a delicious daily breakfast all included. We were also pleased to learn that they had back-up generators, so power outages were not a problem. Overall, we had a wonderful experience at Elegancia suites and would highly recommend it to anyone looking for a comfortable and enjoyable stay in Havana, Cuba. Thank you, Renee' and your team, for making our stay so special."
Response from René on 27 Apr 2023
My kind friends!!!! is that it becomes so easy and pleasant when we work for such simple, educated people, who love good taste, the culture of a town that was not an effort on our part at all, all the thanks in the world for such beautiful words in your review and you know that we really enjoyed your company all these days, we will always wait for you with pleasure! Now it's time to work and hopefully one day I will be able to have such honorable company again: you! A huge hug to you from the whole team!

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Son un tremendo equipo! Amé cada día en casa con ellos! René, el manager es un tipazo! Siempre está atento y pendiente de cada cosa. Las camareras son muy lindas, muy humildes… La señora siempre limpiaba mi cuarto en las mañanas, hace un desayuno exquisito! Son muy lindos todos! Gracias equipo por hacernos sentir como en casa! Bendiciones!
Stayed 4 nights in Apr 2023
Response from René on 24 Apr 2023
Más hermoso aun es sentirse sinceramente retribuido en este cariño y dedicación, el gustazo fue todo nuestro y han de saber que en realidad les extrañamos!!! Son ustedes invaluables!!! Todo un diamante escondido del arte y el buen gusto!!!! Por demás sepan que les esperamos siempre como en casa! Un abrazote de parte de todo este pequeño equipo también a vuestra hija que añoramos conocer! Bendiciones y muchos éxitos hoy y siempre!!!

10/10 Excellent

Ibrahim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, in the heart of the area; close to the main attractions and dining places. very friendly people.
Stayed 3 nights in Apr 2023
Response from René on 19 Apr 2023
THANK YOU VERY MUCH SIR FOR YOUR REVIEWWE VERY APPRECIATE YOUR TIME AND ALSO FOR PREFERRING US, YOUR ENTIRE FAMILY, YOUR WELL EDUCATED CHILDREN HAVE FILLED OUR HOUSE WITH JOY ALL THESE DAYS! WE ARE WAITING FOR YOU SOON! AFFECTIVE GREETINGS FROM THE WHOLE TEAM!

10/10 Excellent

kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very clean they even clean the outside terrace several times a day. It was my girlfriends birthday and the staff surprised her with a cake. The crew is also great about giving recommendations for dinner and bars. Highly recommended!!!
Stayed 4 nights in Apr 2023
Response from René on 11 Apr 2023
Dear Mr Kevin,It has also been more than a pleasure to serve you all these days, to share with you, to celebrate in part this birthday where you cannot miss the meringue or the candle. Thank you very much for taking the time to leave us this beautiful comment and, as always, it sets the bar high for us to continue doing our job better and better, which without you is nothing!A great greeting from the entire team of Elegancia Suites Habana

4/10 Poor

Jorge

Stayed 5 nights in Apr 2023
Response from René on 27 Apr 2023
¡Muy estimados Sr Jorge y Sra Marisa! ¡¡¡Hermana República de Puerto Rico!!! ¡Escribo entonces en español!Nos sorprende mucho este comentario al parecer por la insistencia del recordatorio de expedia de dejarnos una reseña 21 días después de concluida su estancia y que en nada ayuda a nuestro equipo ni a los viajeros que visitan nuestras páginas, lamentablemente pudiéramos declararlos de igual manera como: CLIENTES NO GRATOS en nuestro hostal por el estado deplorable y sucio en el que dejaron su habitación, la poca comunicación a pesar de los intentos, jamás probaron nuestro jacuzzi ni consumieron a penas agua o un cóctel en nuestra barra, pues no permanecieron a penas tiempo en la instalación y la única gestión en la que pudimos colaborarle fue su transfer de salida al aeropuerto... la próxima vez o al hotel donde vayan a alojarse les rogamos sean más explícitos y cuenten sus experiencias en sus reseñas! ¡Ello es de bien educado y edifica! ¡Un saludo afectuoso de parte de todo el equipo y ojalá algún miembro de su familia o amigos puedan revisar el resto de nuestros 94 comentarios en la plataforma para que decida pasar un buen rato en este pequeño hostal en la Habana donde prima el respeto y el deseo de que se lo pasen bien con absoluta transparencia!

10/10 Excellent

Noam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place clean and great service. Great area to visit around bar safely area
Stayed 2 nights in Mar 2023
Response from René on 31 Mar 2023
Thank you very much Noam!!!It was a super please to have you here all this days also! Hope to see you again! Receive the best regards from the whole team of Elegancia Suites Havana!!!!

10/10 Excellent

Noam

Liked: Staff & service, amenities, property conditions & facilities
Very nice people the place is very clean and close to bars and feel safe to walk everywhere at night. Highly recommended this place.
Stayed 1 night in Mar 2023
Response from René on 28 Mar 2023
We Really appreciate all of this days with you! Thanks for your time and specially because of this great comment! We hope to see you again! This is your house! Best regards from the whole team!

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay with a very friendly and helpful staff. They were very kind and accommodating.
Stayed 4 nights in Jan 2023
Response from René on 27 Jan 2023
Sir, what an honor to read you... thanks a lot, for your time, your patience, and what a pleasure to have you both all these days! Each breakfast always emotional to talk about the day before! I hope you have enjoyed Cuba and always remember that in addition to missing you, this is your home! Big hug and happy return to your country!

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility. Wonderful and kind people. Would recommend to anybody.
Stayed 1 night in Jan 2023
Response from René on 22 Jan 2023
Thank you very much Mr. Edward first for your dedicated time and then for staying with us, we really appreciate your comment and hope we never disappoint you, it is a pleasure for us to serve you and make you feel at home! Best regards from the whole team!

10/10 Excellent

DAISY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes anfitriones, te ayudan con toda la información, te recomiendan lugares y te proporcionan opciones para movilizarte. El lugar muy acogedor, limpio, cómodo, bien ubicado, el desayuno de casa, y sobre todo la hospitalidad y amabilidad del personal. Volvería al mismo lugar
Response from René on 16 Jan 2023
Muy estimada!Muchísimas gracias a Ud por este comentario tan bello que nos pone siempre la parada cada vez mas alta, fueron unos días hermosos juntos y por supuesto que esta es su casa siempre, el equipo entero a su disposición para brindarles cada uno lo mejor de si, saludos cordiales de parte de todo el equipo! Siempre se les va a extrañar!

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! All the staff were super friendly and very helpful. The room was quiet and comfortable, the small outdoor terrace was charming and we very much approached using the house car service to get around.
Response from René on 7 Jan 2023
HELLO MR JONATHAN!!!,I'M PLEASED TO READ YOU, THANK YOU VERY MUCH FOR SHARING WITH US ALL THESE DAYS AND THANK YOU ALWAYS FOR EVERY ONE OF YOUR DETAILS WITH THE STAFF, RECEIVE A BIG HUG FROM THE ENTIRE TEAM AND BEST WISHES FOR YOU THIS NEW YEAR 2023!!! THIS IS YOUR HOUSE!!!

10/10 Excellent

Stacey

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property is well situated, walking distance to multiple dining options. Staff were friendly and accommodating. Premises were well maintained and clean. Terrace was comfortable and great for relaxing over a glass of wine in the evening or in the morning where full breakfast was served daily.
Response from René on 31 Dec 2022
Thank you very much for giving us the opportunity to share together all these days! Your glass of red wine that is never missing as well as his good charisma! Thank you both for choosing us and we wish you all the good things in the world this coming year! You know that this will always be your home!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Experience was great, though short it met all my expectations. I’ll be making another trip there in the near future.
Stayed 7 nights in Nov 2022
Response from René on 28 Nov 2022
Thanks a lot Jose!You already know you have another family here!Thanks for your support, your kindness and above all for sharing with us all of this days!Best regards!

10/10 Excellent

Ainee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Elegancia suites was absolutely wonderful! They were so helpful arranging transportation, setting up with a tour of the city and anything else we needed! We came back 5 months later and they remembered us and welcomed us with open arms! We will definitely stay here again!

6/10 Okay

kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely renovated, friendly staff, limited dining facilities. few blocks from Malecon and couple of nice restaurants. If you are hetro, this place may not be for you.
Stayed 4 nights in Aug 2022
Response from René on 3 Sept 2022
Dear Mr Kenneth!!!,First of all, thank you very much for taking a few minutes of your valuable time to leave us such a great comment! Well, it is precisely part of our social object/purpose to be inclusive and respectful of every human person, we appreciate your suggestion regarding the restoration options that now, due to the country's own situations, are very limited when it comes to food, although we will do everything possible to increase them. This is your home for when you or a friend or family decide to come back,Best regards,René and the rest of the Elegancia Suites Habana Team

10/10 Excellent

Jason

Stayed 1 night in Aug 2022
Response from René on 13 Aug 2022
Very dear Jason and family! Thank you very much for your comment! This comments always helps us to grow, shorten the stay but I hope you have felt very comfortable with us! Here is your house, cordial greetings from the whole team!!!

10/10 Excellent

Kevin

Stayed 1 night in Jul 2022
Response from René on 3 Aug 2022
Dear Mr Kevin's family!!!! Thank you very much for your time with us, it was short but worth it!!! This is your house! With our best regards, Rene & The Team!

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a hidden gem! The rooms and common areas were fabulous! Rene and the staff are amazing and you feel like family from the moment you arrive. Breakfast was great too!! Would stay again and recommend everyone I know that is planning a trip to Havana.
Stayed 5 nights in Jul 2022
Response from René on 16 July 2022
Very dear Amy! With what pleasure we receive all your words and compliments, we will always try to offer the best we can, we miss you here, how beautiful all these days together! A big hug from the whole team get to Texas!

10/10 Excellent

Rany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Havana
Amazing time. The staff was wonderful, super attentive, and extremely helpful. Breakfast is delicious, and Renè gave us so many fantastic recommendations. The rooftop patio is super comfortable and relaxing. Best place in Havana!
Stayed 3 nights in Jun 2022
Response from René on 5 July 2022
Hi Rany, it really is a great pleasure to read these words that always help us to continue growing together little by little! You are also exceptional and communicative guests and that is greatly appreciated! Thanks for everything! This will always be your home! Kind regards: René and the rest of the team!

10/10 Excellent

Paulo

Stayed 1 night in Jun 2022
Response from René on 14 June 2022
Muchísimas gracias Paulo por su tiempo y esa evaluación que siempre nos deja la meta cada vez más alta! Nosotros felices de ello y de compartir con usted y servirle, esta es su casa y la de su familia y amigos cuando guste! Saludos cordiales! Rene y el resto del equipo!

10/10 Excellent

Winston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in May 2022
Response from René on 13 June 2022
Mr Winston! What a pleasure to read it! You can't imagine how happy it makes me, simple but forceful comment! I still fondly remember the morning you told me: René, your recommendations were a disaster jjjjjj and it was the opposite! Glad it was a good experience! Please give our gratitude to your wife! We spent some wonderful days with you here! Thank you once again for your time, it's gold! Best regards! Rene and the team!

10/10 Excellent

Ruel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extremely friendly and helpful management and staff. very intimate and comfortable property
Stayed 7 nights in May 2022
Response from René on 13 June 2022
Thank you very much Ruel for your time, you know that this is your home and that of your family and friends whenever they wish and we will always wait for you! Kind regards from René and the team!