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Reviews of The Georgian, Haslemere, Surrey

3 out of 5
The Georgian, Haslemere, Surrey
High Street, Haslemere, England

Reviews

7.4

Good

Rating 10 - Excellent. 101 out of 403 reviews" "
Rating 8 - Good. 154 out of 403 reviews" "
Rating 6 - Okay. 90 out of 403 reviews" "
Rating 4 - Poor. 42 out of 403 reviews" "
Rating 2 - Terrible. 16 out of 403 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graat hotel. Very clean, nice bar & menu
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , & bar. Really good location
Stayed 1 night in Feb 2024
Response from Katherine on 4 Mar 2024
Thank you for your lovely feedback! We're so pleased you enjoyed your stay, and look forward to seeing you again soon.

10/10 Excellent

Tony

Stayed 1 night in Mar 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Katherine on 4 Mar 2024
Thank you for the top marks! We're so pleased you enjoyed your stay, and look forward to seeing you again soon.

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, nothing is too much trouble, exemplary receptionist upon my last visit !
Stayed 1 night in Jan 2024
Response from Katherine on 4 Mar 2024
Thank you for the wonderful review, we're so pleased you enjoyed your stay and will pass on your comments to the team We look forward to seeing you again soon :) .

10/10 Excellent

HOWARD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely staff
Lovely hotel, last visited this hotel about 3years ago, since then its gone through significant renovation, what a facelift. Lovely welcoming staff, very attentive - it was a pleasure staying there, i will return very soon.
Stayed 1 night in Jan 2024
Response from Katherine on 4 Mar 2024
Thank you for the top marks! We're so pleased you enjoyed your stay, and look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and comfortable
Nice hotel and room, Natalya at the front desk was really helpful and welcoming.
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed with our daughter & husband & had such a wonderful stay. Rooms very spacious and comfortable. Spotlessly clean with great facilities. The restaurant food was fabulous. Our only criticism was that the portions were on the small side for the prices.
Stayed 1 night in Dec 2023

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jeremy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the heart of downtown Haslemere. Very enjoyable and would stay again. I was in room 11 top of the building, large and very quiet.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service
A bit tired but ok
We stayed for one night at the hotel, the location was great and so was the breakfast. Unfortunately the rooms are very tired and definitely in need of a refurbishment. In general a pleasant stay
Stayed 1 night in Mar 2020

8/10 Good

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great sleep, very quiet
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
A bit run down.
Stayed 1 night in Feb 2020

4/10 Poor

Anita

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor condition
Beautiful building but inside is shabby with no attention to cleaning ie cobwebs on light fittings etc. Rooms need an immediate facelift
Stayed 1 night in Feb 2020

2/10 Terrible

Cal, Surrey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible hotel!! The only good thing was the bar staff in the evening and the lady who was on in the morning. Food wasn’t overly great but ok. Ironing board came off the wall in the room Ceiling tiles fallen down in the hallway and buckets along the walk way with lamps on for light! When arriving we asked about the pool and hot tub, to hear them hot tub hasn’t worked for years’... the steam room and sauna was off! Room was dirty
Stayed 1 night in Feb 2020

8/10 Good

Adem

Business traveller
Liked: Staff & service, room comfort
Overall a reasonable hotel. However my room was a bit dated in that it had old windows with blinds that let in a lot of light, the windows also allowed a draft and outside noise in. Unfortunately there were cobwebs above head and the room had the smell as if it was once a smokers room. But, the bed was very comfortable and the staff were incredibly friendly and hospitable . The food in the restaurant downstairs was also great. The hotel could do with a few updates or have the price reduced to reflect this, as I feel it was overpriced for the quality of room. Otherwise, a comfortable stay!
Stayed 2 nights in Jan 2020

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, room comfort
Tired hotel with good facilities and staff.
Staff very helpful, a bit tired and rough around the edges but serves its purpose, could do with a little TLC to make a very good hotel.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely friendly and helpful staff and good location in the centre of Haslemere.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were really nice however the hotel was filthy. I found dried urine on my toilet seat and had to wipe down the bathroom because it wasn't cleaned correctly. There was a big hole from the rotting ceiling that was above the shower. In fact, pieces of the ceiling would fall off into the shower at nihht so it looked like somebody dropped mud or Moss into the shower. Also the black leather headboards were outdated and covered in dust. I had to clean that too. I have never cleaned a hotel room before. It was just disgusting. If they cleaned up the place, then it would be great as the staff were very friendly.
Stayed 2 nights in Jan 2020

4/10 Poor

Ms S

Disliked: Cleanliness, property conditions & facilities
Beware: hotel in state of disrepair
The hotel is in a state of disrepair and that is not clear from Hotels.com. If you are fancying a romantic break, this is NOT the place in its current state. Bar staff were lovely though and it was convenient for what we were doing on the next day.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property has loads of character & is worthwhile staying there for that reason, plus its proximity to shopping & other activities. Staff need to be more vigilant after mid-night when partying continued for some time after that. Probably Christmas celebrations but that is no excuse for disrupting other visitors.
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Glyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Hannah

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Lawale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a lot of TLC
Hotel is very tired, shower tray filthy on arrival. Young man on reception was very good. We were offered a different room (a supposed upgrade) but this was even worse. As there were no house keepers on a Saturday afternoon, the young man on reception cleaned out the shower.
Stayed 2 nights in Nov 2019

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and avoid
We left within the hour and didn’t stay. Filthy room, filthy bathroom and no lighting so could even punch in the door code. Pretty bad.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel very tired, everywhere! Tap loose in bathroom, coridoor lights not working due to water through the roof, tv too tiny, lovely swimming pool but lockers tatty, showers tatty.
Stayed 1 night in Oct 2019

8/10 Good

John

Stayed 2 nights in Oct 2019

8/10 Good

Timothy

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Enjoyable stay
Overall, we had an enjoyable stay at the Georgian Hotel. The location is excellent and everything you need is within a 1 - 10 minute walk. The staff are friendly and professional. The breakfast buffet has limited choices but the hot meal option was delicious and filling. We stayed in the superior room. It was quite spacious. Despite facing the main high street, it was very quiet and we were able to get a decent nights sleep. The mattress was very comfortable and the sheets were clean. The only negative points for us is that the room/bathroom wasn't all that clean and the room needs modernising. If I'm ever back in Haslemere I would be happy to stay here again. The location, free parking, friendly staff and good breakfast are the main points in choosing this hotel.
Stayed 2 nights in Oct 2019

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable room. Excellent meal in the restaurant. Lovely pool. size and shape great for "proper" swimming.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel unfortunately is a bit shabby and in need of some TLC
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mattress was shocking, it was like sleeping on metal springs. Infact, I didn't sleep! Old n run down, they even used an old lamp to light the corridor to my room,
Stayed 1 night in Sep 2019

8/10 Good

Nicholas

Stayed 1 night in Sep 2019

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great. Staff very friendly although could be a bit more proactive with providing Spa key. After asking where it was and walking there. Found you needed a key code! General maintenance could be improved. There was also a lamp in the narrow corridor leading to my room which should be removed! Didn't try breakfast but bar was cozy. Recommended.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Lovely friendly staff. Enjoyable meal in the restaurant, they were very accommodating for my young child. Room was, as described by others, tired but clean and you get what you pay for. Great to be able to use the pool.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Room at top of annexe building. Small windowless shower room no working extractor fan. Chipped sink no grab handle over bath. Needed decorating. Room badly stained carpet, different curtain and pelmet Light bulb missing over desk. Burnt bedside lampshade.
Stayed 2 nights in Aug 2019

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice little hotel in parts
Fantastic staff, very friendly, especially at breakfast. Unfortunately my room was in the extension which was not Georgian nor in good condition. That part of the hotel is stained, on the floors and the ceiling tiles but is very clean. Price was great via hotels.com but comfort was lacking due to the condition of the part of the hotel I experienced.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately the property is looking very tired, with various water stains on the corridor carpets.
Stayed 1 night in Aug 2019

6/10 Okay

Carl

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Lovely stay. While the hotel is charming, the bathrooms and mattresses do require an upgrade.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Worst hotel ever. Demolition would be kindness to the lovely town of haslemere. Frontage alone is a disgrace. Hot buffet breakfast was cold flooring filthy. Ceiling water damaged. Dreadful.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
No excuse for lack of maintenance or cleanliness despite cheap price. See photos. Saving grace was that bed was clean and comfortable, and could swim in the pool. No Sunday lunch or dinner. Staff really friendly though. A real shame as this was, not so long ago, clearly a lovely place to stay but now just relies on weekend weddings. Perhaps a sign that internet alternatives (no names!) are still killing the traditional hotel industry
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019