Exterior

Reviews of Comfort Inn & Suites Harrisonburg

2.5 out of 5
Comfort Inn & Suites Harrisonburg
262 NEFF AVENUE, Harrisonburg, VA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 908 out of 1195 reviews" "
Rating 8 - Good. 210 out of 1195 reviews" "
Rating 6 - Okay. 44 out of 1195 reviews" "
Rating 4 - Poor. 16 out of 1195 reviews" "
Rating 2 - Terrible. 17 out of 1195 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 2 May 2024
Hi David,Thank you for being our guest at Comfort Inn & Suites Harrisonburg. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly and helpful. The continental breakfast was more than enough food and delicious. Thank you!
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 1 May 2024
Hi Rebecca,We're thrilled to hear that you had a positive experience during your stay with us at Comfort Inn & Suites Harrisonburg! Our team takes great pride in providing exceptional service to all our guests. It's wonderful to know that you found our staff to be friendly and accommodating, and that you enjoyed our delicious breakfast. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future!

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable. Property in good shape. Desk help was friendly.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 1 May 2024
Hi Brenda,Thank you for choosing Comfort Inn & Suites Harrisonburg. We're thrilled to hear that you found our beds exceptionally comfortable and that our property is well-maintained. Our team takes great pride in ensuring a pleasant stay for all our guests. It's fantastic to know that our desk staff left a positive impression with their friendly assistance. We appreciate your feedback and hope to welcome you back for another comfortable and enjoyable stay in the future.

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility and friendly staff members. Dinning options could be improved.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 1 May 2024
Hi Ajay,We're delighted to hear that you found our facility excellent and our staff members friendly during your stay at Comfort Inn & Suites Harrisonburg. Providing a comfortable and welcoming environment is our top priority. Regarding dining options, we appreciate your feedback and will certainly take it into consideration as we continuously strive to enhance our guests' experience. We hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 1 May 2024
Hi Greg,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 3 nights in Apr 2024
Response from Guest Relations Specialist on 29 Apr 2024
Hi Carole,We're thrilled to hear that you had a positive experience with our staff during your stay at our Comfort Inn & Suites in Harrisonburg. Our team takes great pride in providing exceptional service to all our guests. It's wonderful to know that their efforts made your visit memorable. We'll be sure to pass along your kind words to our dedicated staff members. We look forward to welcoming you back for another outstanding stay in the future.

10/10 Excellent

James

Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 30 Apr 2024
Hi James,Thank you for being our guest with us at Comfort Inn & Suites Harrisonburg and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 29 Apr 2024
Hi Suzanne,Thank you for being our guest with us at Comfort Inn & Suites Harrisonburg and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, amenities
Very clean, nice breakfast
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 24 Apr 2024
Hi Laurie,We're thrilled to hear you found our Comfort Inn & Suites in Harrisonburg exceptionally clean and enjoyed our breakfast offerings during your stay. Maintaining a pristine environment is a top priority for us, and we're delighted that our efforts were evident to you. Our team works diligently to provide a pleasant experience for all our guests, and your positive feedback serves as validation of their hard work. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 24 Apr 2024
Hi Hubert,Thank you for being our guest with us at Comfort Inn & Suites Harrisonburg and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the thoughtful and courteous service at breakfast and the nice array of offerings. I noticed there were no TV setups in the exercise area.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 23 Apr 2024
Hi John,Thank you for choosing Comfort Inn & Suites Harrisonburg. We're delighted to hear that you appreciated our attentive service during breakfast and the diverse selection of offerings. Providing a pleasant dining experience is a top priority for us, and it's gratifying to know that we met your expectations in this regard. Regarding the absence of TV setups in the exercise area, we appreciate your feedback and will certainly take it into consideration as we continually strive to enhance our facilities for the comfort and enjoyment of all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay will come back again
Stayed 2 nights in Apr 2024
Response from Guest Relations Specialist on 23 Apr 2024
Hi Sarah,We're delighted to hear that you had a wonderful stay with us at Comfort Inn & Suites Harrisonburg and are considering returning! Providing exceptional experiences for our guests is our top priority, and it's fantastic to know that we succeeded in meeting your expectations. Our team works tirelessly to ensure every aspect of your stay is enjoyable, from the comfort of your accommodations to the quality of our service. We appreciate your positive feedback and look forward to welcoming you back for another memorable experience in the future.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with many things to do.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 21 Apr 2024
Hi Jeffrey,We're delighted to hear that you found our hotel clean and enjoyed the variety of activities available during your stay. Maintaining a high standard of cleanliness is a top priority for us, and we're glad it met your expectations. Our team works diligently to ensure our guests have a comfortable and enjoyable experience, and it's rewarding to know we succeeded in providing that for you. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there often
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 20 Apr 2024
Hi Robert,Thank you for being our guest at Comfort Inn & Suites Harrisonburg. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience. Would recommend.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 17 Apr 2024
Hi Kim,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Susan T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good condition. Very clean, easy access.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 17 Apr 2024
Hi Susan,We appreciate your positive feedback and are delighted to hear that you found our hotel to be in excellent condition and very clean, with easy access. Maintaining a high standard of cleanliness and ensuring our facilities are well-maintained are top priorities for us. We strive to provide a comfortable and hassle-free experience for all our guests, and we're thrilled that you enjoyed your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 17 Apr 2024
Hi Dena,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Apr 2024
Response from Guest Relations Specialist on 16 Apr 2024
Hi Carole,We're delighted to hear that you found our staff exceptional during your stay at our hotel. Our team takes great pride in providing top-notch service to all our guests. Your positive feedback serves as a testament to their dedication and hard work in ensuring a memorable experience for each visitor. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 16 Apr 2024
Hi Annie,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Good

DINA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Basic comforts of hotel close to JMU for college tour. Friendly staff. Really good breakfast buffet. Beds. It very comfy but room clean.
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 16 Apr 2024
Hi Dina,We're thrilled to hear that you found our hotel's location convenient for your visit to JMU and that our friendly staff left a positive impression on you. Our team takes great pride in providing excellent service to our guests. We're delighted that you enjoyed our breakfast buffet; we strive to offer a variety of delicious options to start your day off right. We'll make sure to take your feedback about the beds into consideration as we continuously work to enhance our guests' comfort. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay!!!! Veryclean. Very nice staff. Breakfast was very good also. Would stay at this place again and again
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 13 Apr 2024
Hi Sandra,We're thrilled to hear about your positive experience at our Comfort Inn & Suites in Harrisonburg! Maintaining cleanliness and providing excellent service are our top priorities, so it's fantastic to know that you found both to your satisfaction. Our team takes great pride in ensuring that guests feel welcomed and valued throughout their stay. It's wonderful to hear that you enjoyed our breakfast offerings as well. We look forward to welcoming you back on your future visits to the area!

10/10 Excellent

Lisa

Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 2 May 2024
Hi Lisa,Thank you for being our guest with us at Comfort Inn & Suites Harrisonburg and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 Good

daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are Very clean and is in a very quiet area, beds are comfortable
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 9 Apr 2024
Hi Daniel,Thank you for choosing Comfort Inn & Suites Harrisonburg. We're delighted to hear that you found our hotel rooms exceptionally clean and appreciated the peaceful ambiance of our surroundings as our team takes great pride in maintaining high standards of cleanliness to ensure a comfortable stay for all our guests. Additionally, we're pleased that you found our beds to be comfortable, as we strive to provide a restful night's sleep for everyone. Your feedback motivates us to continue delivering excellent service.

10/10 Excellent

Shianne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how clean everything was and the friendly staff.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 9 Apr 2024
Hi Shianne,We're thrilled to hear you appreciated the cleanliness of our hotel and the warmth of our staff during your stay with us at Comfort Inn & Suites Harrisonburg. Maintaining a pristine environment and providing excellent service are core values we prioritize and your positive feedback reinforces our commitment to upholding these standards for all our guests. We hope to welcome you back for another exceptional experience in the future.

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for an overnight stay. Clean rooms and comfortable beds -what else do you need, really?
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 9 Apr 2024
Hi Michael,We're thrilled to hear that you enjoyed your overnight stay with us at Comfort Inn & Suites Harrisonburg! Maintaining cleanliness and providing comfortable accommodations are top priorities for us, so it's great to know that you found our rooms up to your standards. We strive to create an environment where guests can relax and unwind, and your positive feedback reaffirms that we're on the right track. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Great place to stay
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 9 Apr 2024
Hi Dorothy,We're thrilled to hear that you found our staff to be very friendly during your stay with us at Comfort Inn & Suites Harrisonburg. Providing exceptional service is always our top priority, and we're delighted that our team was able to make your experience enjoyable. It's fantastic to know that you found our hotel to be a great place to stay. We strive to create a welcoming atmosphere for all our guests, and your positive feedback reinforces our dedication to providing a comfortable and hospitable environment. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit.

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Comfort Inn because we were visiting a local university. The property was very clean and super convenient, being only a couple of minutes from the college. The room was very clean and I would recommend it to others.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 8 Apr 2024
Hi Amy,We're delighted to hear that you found our Comfort Inn & Suites in Harrisonburg to be clean and conveniently located during your visit to the local university. Maintaining cleanliness and providing a convenient stay are top priorities for us, so it's rewarding to know that we met your expectations in these aspects. Your recommendation means a lot to us, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay.

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 7 Apr 2024
Hi Joshua,Thank you for taking the time to share your experience with us at Comfort Inn & Suites Harrisonburg. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient place for stop over
Stayed 1 night in Mar 2024
Response from Manager on 7 Apr 2024
Hello Grant,We truly appreciate you taking the time to share your feedback with us. Our team is thrilled to hear that you found our hotel clean and convenient for your stopover. It's our goal to provide a comfortable experience for all our guests. Should you choose to stay with us again in the future, we look forward to welcoming you back with the same level of service.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello Marie,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk employees are the best.
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello Lorraine,We are delighted to hear that you appreciated our front desk team's service during your stay. We strive to provide exceptional customer service to all our guests. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was GREAT!
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 3 Apr 2024
Hi Sandra,We're thrilled to hear that you enjoyed the breakfast at our Comfort Inn & Suites in Harrisonburg! Our team takes pride in providing a delicious and satisfying morning meal for our guests. We strive to offer a variety of options to cater to different tastes and dietary preferences. Your positive feedback encourages us to continue delivering exceptional culinary experiences during your future stays.

8/10 Good

Julie

Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 23 Apr 2024
Hi Julie,Thank you for taking the time to share your experience with us at Comfort Inn & Suites Harrisonburg. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean & pet friendly for us.
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 2 Apr 2024
Hi Patricia,Thank you for choosing Comfort Inn & Suites Harrisonburg. We're delighted to hear that you found our hotel exceptionally clean and accommodating to your pet needs. Maintaining a pristine environment is a top priority for us, and we're pleased that it enhanced your stay. Our commitment to providing a welcoming atmosphere extends to all guests, including our furry friends. Your feedback encourages us to continue providing the high standards of cleanliness and hospitality that we strive for.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I did like that the staff was able to find me a room close to my daughter. They can work on the breakfast menu and I was unsure if the coffee maker in my room was clean.
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 3 Apr 2024
Hi Thomas,Thank you for choosing Comfort Inn & Suites Harrisonburg. We're delighted to hear that you appreciated our staff's efforts to accommodate your request for a room near your daughter. Your feedback regarding the breakfast menu is duly noted, and we'll certainly take it into consideration for future improvements. Regarding your concerns about the cleanliness of the coffee maker, rest assured that we maintain high standards of cleanliness throughout our facilities. Thank you for bringing these matters to our attention, and we hope to welcome you back for an even more enjoyable stay in the future.

10/10 Excellent

PeiPei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, safe area, 4 minutes to grocery shopping and dining mall
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 1 Apr 2024
Hi PeiPei,We're thrilled to hear you enjoyed your stay with us at Comfort Inn & Suites Harrisonburg! Our dedicated staff takes pride in providing exceptional service to all our guests, ensuring a pleasant and comfortable experience throughout your visit. Situated in a safe neighborhood, our location offers convenience with nearby access to grocery shopping and dining options, just a short 4-minute walk away. We're delighted you found everything to your satisfaction and hope to welcome you back for another enjoyable stay in the future.

8/10 Good

William

Very clean and staff was welcoming.
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 31 Mar 2024
Hi William,Thank you for choosing Comfort Inn & Suites Harrisonburg. We greatly appreciate your positive feedback regarding the cleanliness of our hotel and the welcoming demeanor of our staff. Maintaining a clean and comfortable environment for our guests is a top priority, and we are delighted that you found our efforts to be satisfactory. Our team takes pride in providing warm and accommodating service to ensure a pleasant stay for all our guests. Your kind words serve as motivation for us to continue delivering exceptional hospitality experiences. Thank you for choosing to stay with us, and we hope to welcome you back soon.

10/10 Excellent

Mayra

Stayed 1 night in Mar 2024
Response from Manager on 20 Apr 2024
Hello Mayra,We are delighted to hear that you had a wonderful stay at our hotel! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

10/10 Excellent

Ralph, Lake Villa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 31 Mar 2024
Hi Ralph,We're thrilled to hear that you enjoyed the great service during your stay with us at Comfort Inn & Suites Harrisonburg. Providing exceptional service is at the core of what we do, and it's fantastic to know that we hit the mark during your visit. Our team takes pride in ensuring that each guest feels well taken care of and valued throughout their stay. Your positive feedback motivates us to continue delivering memorable experiences to all our guests.

8/10 Good

Thomas, Mechanicville

Liked: Cleanliness, staff & service, property conditions & facilities
hotel was a little further away from the interstate than I thought. Overall everything met our expectations. At checkout, I advised that the toilet needed to be checked out, but was told the maintenance man had quit.
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 31 Mar 2024
Hi Thomas,We appreciate your feedback and are glad to hear that overall your stay with us at Comfort Inn & Suites Harrisonburg met your expectations. Regarding the location, while we understand your preference for proximity to the interstate, we strive to offer a serene retreat away from the hustle and bustle. We apologize for any inconvenience regarding the maintenance issue with the toilet and assure you that we are actively working to address it. Your comments are valuable to us as we continuously improve our services for all our guests' comfort and satisfaction.

10/10 Excellent

Kevin, Bethesda

Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 17 Apr 2024
Hi Kevin,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Patricia E.

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel. Dog friendly.
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 27 Mar 2024
Hi Patricia,Thank you for choosing Comfort Inn & Suites Harrisonburg. We're thrilled to hear that you found our hotel to be a pleasant and tranquil retreat during your stay. Our commitment to providing a serene environment for all our guests, including those with furry companions, is a top priority. We strive to maintain a welcoming atmosphere for both two-legged and four-legged visitors alike. Thank you for choosing our establishment, and we look forward to welcoming you back for another peaceful getaway in the future.

10/10 Excellent

Jenna

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was thoroughly impressed with my stay, it exceeded my expectations. The facility was clean & updated. Breakfast was decisions. DEFINITELY recommend!
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 26 Mar 2024
Hi Jenna,We're thrilled to hear that you had such a wonderful experience during your stay with us! Maintaining a clean and updated facility is a top priority for us, and we're delighted to know that it contributed to your enjoyment. It's fantastic that our breakfast options met your expectations as well. Should you find yourself in the area again, we'd love to welcome you back for another exceptional stay.

10/10 Excellent

Jie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 27 Mar 2024
Hi Jie,Thank you for being our guest at Comfort Inn & Suites Harrisonburg. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

4/10 Poor

Diana, ANDOVER

Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 27 Mar 2024
Hi Diana,I'm sorry to hear that your experience with us at Comfort Inn & Suites Harrisonburg wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for a quick stay
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 26 Mar 2024
Hi Kendra,We're delighted to hear that your experience at Comfort Inn & Suites Harrisonburg for a quick stay was positive. Our team works diligently to ensure that every guest enjoys a comfortable and convenient stay with us. From our attentive staff to our well-appointed facilities, we strive to exceed expectations and provide a memorable experience for all our guests. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Ganesh

Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 16 Apr 2024
Hi Ganesh,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Talia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, nice and clean. Will be back again.
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 23 Mar 2024
Hi Talia,We're thrilled to hear that you had such a wonderful experience during your stay with us at Comfort Inn & Suites Harrisonburg! Maintaining a clean and inviting environment is a top priority, and we're delighted that it met your expectations. It's always gratifying to know that our efforts are appreciated, and we look forward to welcoming you back for another exceptional stay in the future. Thank you for choosing our hotel!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 23 Mar 2024
Hi Brian,Thank you for sharing the rating about your experience here with us at Comfort Inn & Suites Harrisonburg. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was convenient, clean and priced at an okay rate
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 17 Mar 2024
Hi Shawn,We're delighted to hear that you found our Comfort Inn & Suites in Harrisonburg convenient, clean, and reasonably priced. Providing a comfortable and affordable stay is always our priority. We appreciate your positive feedback and are glad that you had an enjoyable experience with us. Should you choose to stay with us again in the future, we'll strive to maintain the same high standards that you've come to expect.