Romantic Hotels & Resorts in Harrisburg - Hershey from AU$230

"I think it was the owner who was asking everyone how everything is. I appreciate that. "

"The Location is great and the hotel was very clean. Our room was spotless but really outdated. Staff was friendly. Check in and out was easy. The thermostat was adjustable and worked well. There was a mini fridge, coffee , and hairdryer. However, The bathroom sink leaked and was odd shaped. The bathtub was very narrow and there was no closet. There were some closet rods sticking out of the wall but no door and the musty curtain for the window covered the space where you could hang clothes."

"The "pet room" i was given was right in front of the elevator. That meant it was very noisy and i was up much if the night keeping my dog quiet because of the noise. I raised this issue with staff before i moved in and was told pets had to be in that room. I think if I'm willing to pay a $75 pet fee, i should at least get a quieter area so i can rest."

"Everything was clean, pool was clean and my son really enjoyed it. The free breakfast was great with a lot of options. The location was perfect for Hershey Park. The only negative was our room was right by elevator which was very noisy and there were a lot of kids there for an event and they were very noisy until late at night which was rude and disruptive. Did not get much sleep, but that’s not really the hotels fault - that’s on the adults who were chaperoning the kids."

"When we checked in the gentleman helping us was anything but a gentleman. He was rude and not helpful. When we said we didn't understand why if we were Hilton Honors members that we were not granted complimentary breakfast. He rudely informed us that we booked through a third party app and were not entitled to any Hilton Honors amenities. When I said we had been asked for our Hilton Honors number and had gotten communication from Hilton Honors.....he answered the same thing over and over....you booked through a third party app. We finally went to our room to find it to be filthy. The bathroom had hairs on the toilet and a long black hair and dust and dirt on the hand wash container on the wall. I have photos. We left for dinner and a show and came back deciding to make a cup of tea using the hot water in the lobby but the hot water was not hot. We decided to make tea in the room but the keurig was filthy and obviously had not been cleaned in a long while. I have photos. I intend to write a complaint to Hilton Corporate."