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Willow Hanoi Old Quarter

2.5 star property

Choose dates to view prices

Close to Hanoi Old Town Night Market and Hoan Kiem Lake, Willow Hanoi Old Quarter provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

4.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is AU$56
includes taxes & fees
25 May - 26 May

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About this property

Willow Hanoi Old Quarter

  • Hotel near Hoan Kiem Lake
  • Close to Hanoi Old Town Night Market and Ho Chi Minh Mausoleum, Willow Hanoi Old Quarter provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • A round-trip airport shuttle (surcharge), express check-in and tour/ticket information
    • Bike parking, a water dispenser and concierge services
    • A lift and luggage storage
  • Room features
  • All guest rooms at Willow Hanoi Old Quarter include comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with hydromassage showers and bidets
    • Smart TVs with Netflix, streaming services and satellite channels
    • Wardrobes/cupboards, mini fridges and heating

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 11:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for VND 200000.0 per night.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 600000 per vehicle (return, maximum occupancy 4)
  • Nearby parking fee: VND 200000 per day (66 ft away)
  • Rollaway bed fee: VND 200000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Willow Hanoi Old Quarter pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Willow Hanoi Old Quarter?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Willow Hanoi Old Quarter on 25 May 2026 start from AU$56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Willow Hanoi Old Quarter?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Willow Hanoi Old Quarter?

Checkout is at noon.

Does Willow Hanoi Old Quarter provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 600000 per vehicle applies.

Where is Willow Hanoi Old Quarter located?

Located in Old Quarter, this hotel is steps away from Hang Gai Street and Hanoi Old Town Night Market. Hoan Kiem Lake and West Lake are also within 1 mile (2 km). Hanoi Long Bien Station is 13 minutes by foot and Hanoi Railway Station is 19 minutes.

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Reviews

Reviews

4.0

6.0

Cleanliness

4.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified

4/10 Poor

YIHUA

Disliked: Staff & service, property conditions & facilities, room comfort
I booked "Twin Room, 1 Queen Bed, City View", which is supposed to be 30sqm. We didn't get the room as in the picture for this room type at all. It's a completely different room to the one we booked. Also the hot water doesn't work all the time. The noise in the morning is deafening. You won't be able to catch any sleep after 8am. Maybe not ever after 7am depending on the traffic outside. Definitely would not recommend. Be very careful with what you are served in Vietnam. They very often give you something cheaper than what you ordered, hoping you wouldn't notice. Of all 6 places we stayed in Vietnam, this is definitely the worse one.
Stayed 4 nights in Nov 2025