Urban Alley Hotel

Photo gallery for Urban Alley Hotel

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Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Urban Alley Hotel

Urban Alley Hotel

3.0 star property

4.4/5 Excellent

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Temperature checks
Map
26 Hoi Vu Street, Hoan Kiem District, Hanoi, 100000

Explore the area

  • Popular LocationSt. Joseph's Cathedral8 min walk
  • Popular LocationHoan Kiem Lake13 min walk
  • Popular LocationHanoi Opera House19 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)39 min drive

Choose dates to view prices

About this area

Hanoi

Urban Alley Hotel is located in Old Quarter, a neighbourhood in Hanoi. Hanoi Opera House and Vietnamese National Tuong Theatre are cultural highlights, and travellers looking to shop may want to visit Hang Da Market and Hang Gai Street. Train Street and Ho Tay Water Park are also worth visiting.

What's nearby

  • Hang Gai Street - 7 min walk
  • St. Joseph's Cathedral - 8 min walk
  • Flag Tower of Hanoi - 10 min walk
  • Hoan Kiem Lake - 13 min walk
  • Hanoi Opera House - 19 min walk

Getting around

  • Hanoi Railway Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • SumoBBQ - 2 min walk
  • Net Hue - 2 min walk
  • Xofa - 3 min walk
  • Ngon villa Restaurant - 4 min walk
  • Dô nuong trung hoa - 4 min walk

About this property

Urban Alley Hotel

3-star Hanoi hotel in Old Quarter, near St. Joseph's Cathedral
A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 20 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and LCD TVs with cable channels. Minibars, room service and free bottled water are among the other amenities available to guests.
Urban Alley Hotel offers 20 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - noon
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 300000.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash

We should mention

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

Urban Alley Hotel Hanoi
Urban Alley Hotel
Urban Alley Hanoi
Urban Alley Hotel Hotel
Urban Alley Hotel Hanoi
Urban Alley Hotel Hotel Hanoi

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 122 out of 235 reviews
5 - Excellent 52%
Rating 4 - Good. 85 out of 235 reviews
4 - Good 36%
Rating 3 - Okay. 19 out of 235 reviews
3 - Okay 8%
Rating 2 - Poor. 7 out of 235 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 235 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.6/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and Quiet Centrally-Located Hotel
This is the second time I've stayed at Urban Alley, and it was just as great as the first time. I really like that it's in a quiet but nice alley off a major road. It's easy walking distance to Hoan Kiem Lake as well as many great restaurants and cafes. The breakfast was super tasty and the staff very kind. Also maybe one of my favorite things about this hotel is the furniture in the room is all solid wood with wood flooring. It feels warm and inviting.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to stay at
Good location, in an calm part of old town. Close to many good eating places. And very helpful and friendly crew!
Stayed 8 nights in Feb 2020

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath room need attention . The bath curtain has mold. This should be replaced. It is just cost a few dollars. Bath towels are very old and should be replaced. It seem like the owner of the hotel is not doing a good job at keeping the hotel looked attractive for sustaining business for a long time.
Stayed 2 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

2/5 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In a nice alley but there are loud disco music 50 ft away from hotel Hotel need major renovation and in breakfast time. Is not buffet style but order off menu One feel like Oliver if you try to order item “May I had some more sir” They are not please to accommodate for order more Bathroom and window are dirty. My shower curtain rod was almost came off from the wall Hot water maker got stain inside Not worth to stay
Stayed 6 nights in Oct 2019