Deluxe House | Private kitchenette
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Reviews of Tuti Opera House

3 out of 5
Tuti Opera House
11B Tong Dan, Trang Tien, Hoan Kiem, Hanoi

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 1 night but i can feel the warm welcome from the owner, Mr. Tiep. We arrived early before checking in time but he helped us to check in early. The room are great with full of facilities as you are at home. It has 2 bedrooms and 1 kitchen and 1 living room. The wifi works well. We enjoyed the trip to Ninh Binh
Stayed 1 night in Jul 2019
Response from Mr.Tiep le on 7 Aug 2019
Thank you so much for your feedback

6/10 Okay

Sharon

Disliked: Cleanliness, property conditions & facilities, room comfort
Beware of the old lady downstairs!
You get what you paid for. There’s a padlock to open the front gate, and another to open the apartment. It’s a bit dark. We checked in around 2100 and it was dark and a bit creepy. We were warned that the old lady downstairs wanted things to be very quiet. So we tried but she ended up coming up to yell at us both nights we were there. It wasn’t very clean although Tuti charged 200,000 for a cleaning fee. I picked off about 6 strands of hair between the sheets before getting into bed. There was dust every where and the kitchen utensils were unusable. Unless you really need the space, go to a 3.5 star hotel with breakfast included. We ended up having to buy our own breakfast anyways.
Stayed 2 nights in Mar 2019
Response from Tuti on 28 Mar 2019
Dear Ms. Sharon, Thank you so much for your feedback, I would like to introduce about the lady downstairs. She very crazy, don't asking her. You should shut down the door Thanks TUti

10/10 Excellent

Tuti, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuti was great host, he show me a lot of great area in Hanoi and good tips for the food around the city I highly recommend stay here. Thanks
Stayed 1 night in Nov 2018
Response from Tuti on 19 Nov 2018
Thank you so much

10/10 Excellent

Sazzy, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The unique of this property was a classy vietnamese style home and very clean. The owner was so kind. I wish I can use Tiep service again when I visit Vietnam again.
Stayed 1 night in Oct 2018
Response from Thank you so much on 30 Oct 2018
I hope to see you again in Hanoi, Vietnam

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホスピタリティーが最高です。
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
掃除代を支払いましたがタオルの交換のみでした。 政府による蚊の一斉駆除ということで、到着日に旅程の最終日の部屋の移動を依頼されました。事前にお知らせが可能かと思うのですが、、疑問が残ります。 その他は良かったと思います。
Stayed 5 nights in Mar 2019
Response from Mr.Tuti on 2 Apr 2019
Thank you so much for your feedback