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The Five Residences Hanoi

4.5 star property
Travelers discover Hanoi's vibrant energy from this lakeside sanctuary, where wellness treatments at LEDA Spa and in-room high-speed WiFi await.

Choose dates to view prices

The Five Residences Hanoi offers an upscale retreat near Hoan Kiem Lake. Guests can enjoy body scrubs at LEDA Spa or visit the on-site coffee shop. The property features high-speed WiFi, an adjacent shopping mall, and practical concierge and dry cleaning services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$236
includes taxes & fees
6 Feb - 7 Feb

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Room

Deluxe Room | Bathroom

Deluxe Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • City view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Executive

View from room

Two Bedroom Executive

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Executive

Three Bedroom Executive | Living area

Three Bedroom Executive

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • City view
  • 115 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Premier Room

Grand Premier Room

Grand Premier Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • City view
  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Fridge, microwave, oven, stovetop

Premier Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Premier

Two Bedroom Premier

Two Bedroom Premier

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 131 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Superior

Two Bedroom Superior

Two Bedroom Superior

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Deluxe

Premium bedding, pillow-top beds, in-room safe, individually furnished

Two Bedroom Deluxe

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Premier

Premium bedding, pillow-top beds, in-room safe, individually furnished

Three Bedroom Premier

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • City view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Room

  • Sleeps 2

View all photos for Two Bedroom Deluxe

Premium bedding, pillow-top beds, in-room safe, individually furnished

Two Bedroom Deluxe

  • Sleeps 4

View all photos for Three Bedroom Executive

Premium bedding, pillow-top beds, in-room safe, individually furnished

Three Bedroom Executive

  • Sleeps 6

View all photos for Premier Suite

Living area

Premier Suite

  • Sleeps 2

View all photos for Grand Premier

Interior

Grand Premier

  • Sleeps 2

View all photos for Two Bedroom Executive

Living area

Two Bedroom Executive

  • Sleeps 4

View all photos for Two Bedroom Premier

Living area

Two Bedroom Premier

  • Sleeps 4

View all photos for Two Bedroom Superior

Private kitchen

Two Bedroom Superior

  • Sleeps 4

View all photos for Three Bedroom Premier

Interior

Three Bedroom Premier

  • Sleeps 6

Premier Room

  • Sleeps 2
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About the area

Located in Ba Dinh neighbourhood, The Five Residences Hanoi is connected to a shopping centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Hanoi Botanical Garden and Food Street Tong Duy Tan are also worth visiting. Visit our Hanoi travel guide
Map
343 345 DOI CAN STREET, Hanoi, 10000

What's nearby

  • A flower lady in Hanoi #vietnam #asia #colorful
    Van Phuc Diplomatic Corps
    5 min walk - 0.5 km
  • A part of the panorama view one can get from the observation deck on level 65 of Hanoi Lotte Center. Entrance fee is around $11 during daytime and $6 during nighttime. The place has food and coffee shops, souvenir stores and some photo booths. There's also a free sky walk space. The fee maybe a bit high, but the place is definitely one to visit in Hanoi
    Lotte Center Hanoi
    8 min walk - 0.7 km
  • Beautiful pagoda in Hanoi... possible to walk but recommend to have a motorbike take you as it’s just outside of the main city area and easy to rent or hail someone to take you. Worth the views!
    West Lake
    11 min walk - 1.0 km
  • Embassy of Japan
    5 min walk - 0.5 km
  • Vincom Center Metropolis
    7 min walk - 0.6 km

Getting around

  • Hanoi Railway Station
    11 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    31 min drive

Restaurants

  • Phở Tâm
    5 min walk
  • Longing Cafe & Tea House Ngõ 36 Vạn Bảo
    5 min walk
  • The Coffee House
    1 min walk
  • sente
    4 min walk
  • Ashtray Terracotta
    4 min walk

About this property

The Five Residences Hanoi

Luxury hotel near West Lake
At The Five Residences Hanoi, you can look forward to a free breakfast buffet, a poolside bar and a shopping centre on-site. Indulge in a body treatment, a body wrap and a facial at LEDA Spa, the on-site spa. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a coffee shop/cafe and a hair salon.
You'll also enjoy perks such as:
  • 2 indoor pools and a children's pool
  • Free valet parking
  • A round-trip airport shuttle (surcharge), meeting rooms and luggage storage
  • Coworking spaces, bike parking and an electric bike charging station
Room features
All 116 individually furnished rooms include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Hydromassage showers, designer toiletries and separate baths/showers
  • 57-inch Smart TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 indoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • 2 indoor pools
  • Children's pool
  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference centre (2,174 square foot of space)
  • Coworking space

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Hardwood flooring in room
  • Hospital bed
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Electric bike charging

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 57-inch smart TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Rice cooker
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 800000.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 1000000.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: VND 1000000.00 (one-way)
  • Rollaway bed fee: VND 800000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Five Residences Hanoi Hotel
The Five Residences Hanoi HANOI
The Five Residences Hanoi Hotel HANOI

Frequently asked questions

Does The Five Residences Hanoi have a pool?

Yes, this property has 2 Indoor pools and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at The Five Residences Hanoi?

As of 30 Jan 2026, prices found for a 1-night stay for 2 adults at The Five Residences Hanoi on 6 Feb 2026 start from AU$236.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Five Residences Hanoi pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Five Residences Hanoi?

Valet parking is free at this property.

What time is check-in at The Five Residences Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Five Residences Hanoi?

Checkout is at noon.

Does The Five Residences Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 1000000.00 per vehicle applies.

Where is The Five Residences Hanoi located?

Located in Ba Dinh, this luxury hotel is within 1 mile (2 km) of Embassy of Japan and West Lake. Hoan Kiem Lake is 2.7 mi (4.4 km) away.

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Reviews

The Five Residences Hanoi Reviews

9.2

Wonderful

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 45 out of 62 reviews
Rating 8 - Good. 10 out of 62 reviews
Rating 6 - Okay. 5 out of 62 reviews
Rating 4 - Poor. 1 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

Reviews

10/10 Excellent

Brijesh

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic rooms and great hotel with good amenities. We had a group of 12 and often required support from the front desk staff who were always helpful. Mai Anh Nguyen, especially stood out and provided excellent service. Thank you!
Stayed 3 nights in Dec 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. I stayed in the family suite and it was super spacious. Staff were super helpful especially Mai Anh. Only issue was that I wish the facility was more air conditioned throughout the building including the breakfast buffet. However, I would stay here again!
Stayed 1 night in Sep 2025

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment
Stayed 2 nights in Jul 2025

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms and friendly helpful staff
Stayed 7 nights in Dec 2024

10/10 Excellent

kim anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Dinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well lay out with excellent amenities. Staff are very friendly and helpful. Definitely will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Shahrukh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with family. Will visit again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay at this hotel as it'll not be our last, definitely stay again a bit longer to enjoy all the facilities in the hotel. Staff are very attentive and friendly, kudos to the place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ka ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic room & excellent services

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.
Stayed 3 nights in Jan 2025

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services! Food was just ok. But it’s just so roomy and we’ve really enjoy the brand new feel of these residences. Very clean and comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Quang Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel very welcoming at the check-in, Mr. Giang Hoàng is very professional. He handle all my issues from somewhere else at the airport. I trusted him and his team the whole time staying. Ms. Anh Vũ is a sweet girl. She’s doing a good job helping me at the check-in and check out no problem. Location? If you look on the map, you know it’s in a good spot. Overall I’ll be back at this place if I’m in Ha Noi
Stayed 2 nights in Jul 2025

10/10 Excellent

Alvin Ka Hin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area.
Stayed 7 nights in Mar 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!
Stayed 3 nights in Jul 2024

10/10 Excellent

Regine Fernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!
Stayed 4 nights in Jun 2024

10/10 Excellent

Nicasio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars
Stayed 9 nights in Oct 2024

10/10 Excellent

Joshua

Great stay!
Stayed 4 nights in Nov 2025

10/10 Excellent

Brijesh

Liked: Cleanliness, amenities, property conditions & facilities
Great affluent property - good for big groups
Stayed 3 nights in Dec 2025

8/10 Good

Ramesh

Liked: Cleanliness, amenities, property conditions & facilities
Overall a good option for families
Stayed 4 nights in Nov 2025

10/10 Excellent

Louvedor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is was wonderful
Stayed 9 nights in Oct 2025

4/10 Poor

Vikash

Breakfast was not good and checkout time is 12pm and my keys stop working from 11am
Stayed 1 night in Dec 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Erwin

The property is a little old, need a deep or detailed cleaning. Dryer machine is not drying well, waisting of time to use.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kiyofumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Residence is the most confortable Hotel in Hanoi!
Stayed 4 nights in Mar 2024

10/10 Excellent

David Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice place but too bad we only stayed one night.
Stayed 1 night in Nov 2024