Somerset Grand Hanoi

Photo gallery for Somerset Grand Hanoi

Primary image
Outdoor pool
Outdoor pool
1 bedroom, in-room safe, desk, blackout curtains
1 bedroom, in-room safe, desk, blackout curtains

Overview of Somerset Grand Hanoi

Somerset Grand Hanoi

4.5 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Washer
Map
49 Hai Ba Trung Street, Hoan Kiem District, Hanoi, 10000

Explore the area

  • Popular LocationSt. Joseph's Cathedral7 min walk
  • Popular LocationHoan Kiem Lake10 min walk
  • Popular LocationHanoi Opera House16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)39 min drive

Choose dates to view prices

Executive Room, 3 Bedrooms

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

Deluxe Room, 2 Bedrooms

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Deluxe Room, 3 Bedrooms

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

Premier Room, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Executive Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Bedrooms

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

About this area

Hanoi

Somerset Grand Hanoi is located in Hoan Kiem, a neighbourhood in Hanoi, and is near a train station. St. Joseph's Cathedral and Flag Tower of Hanoi are local landmarks, and the area's natural beauty can be seen at Lenin Park and Hoan Kiem Lake. Travelling with kids? Consider Train Street, or check out an event or a game at Hanoi Indoor Games Gymnasium.

What's nearby

  • St. Joseph's Cathedral - 7 min walk
  • Hang Gai Street - 10 min walk
  • Hoan Kiem Lake - 10 min walk
  • Hanoi Opera House - 16 min walk
  • Ngoc Son Temple - 17 min walk

Getting around

  • Hanoi Railway Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • Công cà phê - 2 min walk
  • San Ho - 3 min walk
  • Kimono - 4 min walk
  • Mr. Dakgalbi - 4 min walk
  • SumoBBQ - 4 min walk

About this property

Somerset Grand Hanoi

Family-friendly Hanoi aparthotel in Hoan Kiem, near St. Joseph's Cathedral
3 restaurants, an outdoor pool and a fitness centre are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a fridge, an oven and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a living room, and other amenities include a balcony and a dining area.
Somerset Grand Hanoi offers 185 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. This accommodation offers separate living rooms. LCD televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, separate dining areas and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Hot tub
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Family friendly

  • Children stay free
  • Free cot/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Kids' club (surcharge)

Kitchenette

  • Fridge (full size)
  • Microwave
  • Oven
  • Coffee/tea maker
  • Water dispenser

Dining

  • Buffet breakfast available for a fee daily: VND 245000 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Alarm clock
  • Bed sheets provided
  • Rollaway/extra beds: VND 750000.0 per night

Bathrooms

  • Combined shower/bath
  • Free toiletries
  • Slippers
  • Hairdryer

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • LCD TV with cable service
  • DVD player
  • TV in a common area

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • 1 meeting room
  • Business centre
  • Desk
  • Conference centre

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Wheelchair accessible
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Corner/local shop

Location highlights

  • Near a train station
  • In the business district
  • In the city centre

Things to do

  • Fitness centre
  • Outdoor tennis courts
  • Shopping centre on site
  • Bike rentals nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 185 rooms
  • 25 floors
  • 1 building
  • Built in 1997

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 750000.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 245000 per person (approximately)
  • Airport shuttle fee: VND 1790000 per vehicle (roundtrip)
  • Airport shuttle fee per child: VND 1790000 (roundtrip), (up to 11 years old)
  • Rollaway bed fee: VND 750000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Somerset Aparthotel Hanoi Grand
Somerset Grand Hanoi
Somerset Hanoi Grand
Somerset Grand Hanoi Hotel Hanoi
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Apartment
Somerset Grand Apartment
Somerset Grand
Somerset Grand Hanoi Aparthotel
Somerset Grand Aparthotel
Somerset Grand Hanoi Hotel
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Hanoi
Somerset Grand Hanoi Aparthotel
Somerset Grand Hanoi Aparthotel Hanoi

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 437 out of 807 reviews
5 - Excellent 54%
Rating 4 - Good. 299 out of 807 reviews
4 - Good 37%
Rating 3 - Okay. 51 out of 807 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 807 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 807 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All staff were professional and helpful.
Stayed 1 night in May 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Internet was slow, disconnecting then reconnecting. They sent IT person and it worked well after that. Great response time.
Stayed 1 night in May 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Professional, friendly staff, including doorman, room cleaners, laundry, etc
Stayed 4 nights in May 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, room comfort
We like the place and it’s location the staff always friendly . And their rooms are very good for longer stay .
Stayed 1 night in Jul 2020