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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.2 out of 5 Very good
45 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Air conditioning
Restaurant
Business Services
Bar

Map

Explore the area

Popular LocationDong Xuan Market9 min walk
Popular LocationFlag Tower of Hanoi13 min walk
Popular LocationImperial Citadel of Thang Long18 min walk
AirportHanoi (HAN-Noi Bai Intl.)38 min drive

Choose dates to view prices

  • Deluxe Quiet Room

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsDeluxe Quiet Room
  • Junior Suite, Balcony

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    More detailsJunior Suite, Balcony
  • Family Suite

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsFamily Suite
  • Executive Suite

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsExecutive Suite

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, My Moon Hotel is in the city centre. Temple of Literature and Ho Chi Minh Mausoleum are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake. Train Street and Ho Tay Water Park are also worth visiting.
View map
Popular Location

What's nearby

  • Dong Xuan Market - 9 min walk
  • Hanoi Old City Gate - 10 min walk
  • St. Joseph's Cathedral - 11 min walk
  • Flag Tower of Hanoi - 13 min walk
  • Imperial Citadel of Thang Long - 18 min walk

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • AirportHanoi (HAN-Noi Bai Intl.) - 38 min drive

Restaurants

  • My Moon — 1 min walk

About this property

My Moon Hotel

3.5-star Hanoi hotel in Hoan Kiem, walk to Dong Xuan Market
This smoke-free hotel features a restaurant, a bar/lounge and a business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 35 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Minibars, coffee/tea makers and free bottled water are among the other amenities available to guests.
My Moon Hotel offers 35 forms of air-conditioned accommodation with minibars and a safe. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2 PM and midnight
Express check-in
Minimum check-in age - 12

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 420000.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

My Moon Hotel Hotel
My Moon Hotel Hanoi
My Moon Hotel Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at My Moon Hotel and receive a full refund?
Yes, My Moon Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to My Moon Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is My Moon Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at My Moon Hotel?
This hotel doesn't offer parking.
What time is check-in at My Moon Hotel?
Check-in is from 2 PM to midnight.
What time is check-out at My Moon Hotel?
Checkout is at noon.
Does My Moon Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 420000.00 per vehicle, one way, applies.
Where is My Moon Hotel located?
Located in Hoan Kiem, this hotel is within a 15-minute walk of Dong Xuan Market, Hoan Kiem Lake and Thang Long Water Puppet Theatre. Temple of Literature and Long Bien Bridge are also within 1 mi (2 km). Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 18 minutes.
4.2
Very good
45 reviews
5 - Excellent
23
4 - Good
12
3 - Okay
7
2 - Poor
1
1 - Terrible
2

4.4/5

Cleanliness

4.4/5

Staff & service

2.5/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

3/5 Okay

Sad face IconDisliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2019

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Very good location for old qtr 👍 Very helpful staff. Breakfast not brilliant but more than adequate.
Stayed 3 nights in Jul 2019

2/5 Poor

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
You might not get what you booked and paid
The hotel amenities and rooms are clean and well maintain in new condition. It would have been an excellent experience, if they honoured our booking. We specifically booked and paid extra for 4 family rooms with Queen and Single bed. However, when we checked in, they only give us 2 family rooms and 2 double rooms with extra fold-out bed. They claimed that the booking web-site has over booked the family rooms. It is just an excuse, when our booking was done 4 months in advance. The fold-out bed was uncomfortable with a thin mattress.
Stayed 1 night in Dec 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel well located in the old quarter
Very nice hotel well located in the old quarter. Beds were comfortable good wi-fi throughout. Easy to book tours and get info on what to do and where to go.Great breakfast.
Stayed 5 nights in Dec 2018

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