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My Moon Hotel

Hotel Class
3.5 out of 5
Photo gallery

Reviews

4.3 / 5Very Good
41 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Dong Xuan Market
    9 min walk
  • Popular Location
    Hanoi War Museum
    14 min walk
  • Popular Location
    Vietnam Military History Museum
    14 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Deluxe Quiet Room

    4.2/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Family Suite

    5/5 guest room rating

    Room Amenities

    • Sleeps 4
    More details
  • Junior Suite, Balcony

    5/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Suite

    5/5 guest room rating

    Room Amenities

    • Sleeps 3
    More details

About this area

Hanoi

My Moon Hotel is located in Hanoi's Hoan Kiem neighbourhood. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or My Dinh Aquatics Centre.

What's nearby

  • Popular Location
    Dong Xuan Market - 9 min walk
  • Popular Location
    Hanoi Old City Gate - 10 min walk
  • Popular Location
    Hanoi War Museum - 14 min walk
  • Popular Location
    Vietnam Military History Museum - 14 min walk
  • Popular Location
    Imperial Citadel of Thang Long - 18 min walk

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 36 min drive

Restaurants

  • Where to eat
  • My Moon – Restaurant with a bar offering local and international cuisine. Serves breakfast daily.

About this property

My Moon Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 35 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Minibars, coffee/tea makers and free bottled water are among the other amenities available to guests.

Policies

Check-in

Check-in between 2 PM - midnight
Express check-in
Minimum check-in age - 12

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 420000.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Nearby activities

Activities

  • Bike hire

Where to eat

  • My Moon – Restaurant with a bar offering local and international cuisine. Serves breakfast daily.
4.3

Very Good

5 - Excellent
23
4 - Good
11
3 - Okay
4
2 - Mediocre
1
1 - Poor
2
4.4
Cleanliness
4.5
Service and Staff
3.0
Amenities
4.3
Property condition

4/5 Good

Very good location for old qtr 👍 Very helpful staff. Breakfast not brilliant but more than adequate.

Stayed 3 nights in Jul. 2019

2/5

You might not get what you booked and paid

The hotel amenities and rooms are clean and well maintain in new condition. It would have been an excellent experience, if they honoured our booking. We specifically booked and paid extra for 4 family rooms with Queen and Single bed. However, when we checked in, they only give us 2 family rooms and 2 double rooms with extra fold-out bed. They claimed that the booking web-site has over booked the family rooms. It is just an excuse, when our booking was done 4 months in advance. The fold-out bed was uncomfortable with a thin mattress.

Stayed 1 night in Dec. 2018

5/5 Excellent

very nice hotel well located in the old quarter

Very nice hotel well located in the old quarter. Beds were comfortable good wi-fi throughout. Easy to book tours and get info on what to do and where to go.Great breakfast.

Stayed 5 nights in Dec. 2018

3/5

hotel is clean and close to old quarter and night market

Stayed 1 night in Dec. 2018

4/5 Good

Hotel is comfortable ... but short of pillow... we booked for 3 pax but was only given 2 pillows for the first nite, when we requested, the staff on duty that nite told us there are no more to spare to us... I then had to sleep on a 15" mini pillow. They only gave us an extra pillow the next morning after we complained to the manager...(@___@) The other matter is that the hot water shower was not working well.... Anyway , it was better when we checked in again after returning from Sapa I have to admit that he staff are very helpful and friendly... especially the porter Mr Cat... Thus I give a "smiling face for overall stay"

Stayed 3 nights in Nov. 2018

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