5/5 Excellent
Robert
Business traveller
16 Mar. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020
Melia Hanoi
Photo gallery for Melia Hanoi
Overview of Melia Hanoi
Melia Hanoi
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235
Explore the area
- Hoan Kiem Lake8 min walk
- St. Joseph's Cathedral9 min walk
- Hanoi Opera House14 min walk
- Hanoi (HAN-Noi Bai Intl.)40 min drive
Choose dates to view prices
About this area
Hanoi
Located in Hanoi's Hoan Kiem neighbourhood, Melia Hanoi is in the city centre and near a train station. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Ho Chi Minh Mausoleum. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
View map
What's nearby
- Hoa Lo Prison Museum - 4 min walk
- Hoan Kiem Lake - 8 min walk
- St. Joseph's Cathedral - 9 min walk
- Hanoi Opera House - 14 min walk
- Ngoc Son Temple - 17 min walk
Getting around
- Hanoi Railway Station - 10 min walk
- Hanoi (HAN-Noi Bai Intl.) - 40 min drive
Restaurants
- El Patio — 1 min walk
- El Oriental — 1 min walk
- Kimono - 3 min walk
- San Ho - 4 min walk
- Công cà phê - 4 min walk
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Wheelchair-accessible parking available
- 24-hour return airport shuttle (surcharge)
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 6 AM–10 AM: VND 600000-1300000 per person
- 2 restaurants and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Aerobics classes
- Bike parking
- Children's pool
- Full-service spa
- Health club
- Outdoor pool
- Sauna
- Shopping
- Hot tub
- Steam room
- Yoga classes
Family friendly
- Children's pool
- Laundry facilities
- Outdoor pool
- Snack bar/deli
- Soundproofed rooms
Conveniences
- ATM/banking services
- Ballroom
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- French
- German
- Japanese
- Maltese
- Russian
- Spanish
- Vietnamese
Business services
- Business centre
- Conference centre
- Meeting rooms
Outdoors
- BBQ grill(s)
- Terrace
Spa
- Body scrubs
- Body treatments
- Body wraps
- Facials
- Manicures and pedicures
- Massage - hot stone
- Massage - sports
- Massage - Swedish
- Massage - Thai
- Massage/treatment rooms
- Sauna
- Hot tub
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Wheelchair-accessible parking
More
- Designated smoking areas (fines apply)
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Premium bedding
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Rainfall showerhead
- Shower
Entertainment
- 42-inch LCD TV
- TV channels
- Premium channels
Food and drink
- Coffee/tea filters (reusable)
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Eco-friendly cleaning products used
- Free newspapers
- Individually furnished
- Iron/ironing board
- LED light bulbs
- Recycling
- Safe
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Hanoi
Hoan Kiem
Hotel
5 star
Guest rating 4+
Free WiFi
Air conditioned
Business-friendly
Policies
Check-in
Check-in from 2:00 PM - 12:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for VND 1843380.0 per night.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between VND 600000 and VND 1300000 per person (approximately)
- Airport shuttle fee: VND 3500000 per vehicle (one-way)
- Rollaway bed fee: VND 1843380.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hanoi Melia
Melia Hanoi
Melia Hotel Hanoi
Hanoi Sol Melia
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Melia Hanoi Hotel
Melia Hanoi Hotel
Melia Hanoi Hanoi
Melia Hanoi Hotel Hanoi
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.5/5
Cleanliness
4.4/5
Staff & service
4.3/5
Amenities
4.4/5
Property conditions & facilities
1/5 Terrible
Verified traveller
27 Feb. 2020
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020
5/5 Excellent
Ruchan
21 Feb. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Stayed 2 nights in Feb 2020
5/5 Excellent
Joanne
8 Jan. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
y Recommend
Stayed 2 nights in Jan 2020
4/5 Good
TN, Tokyo
Travelled with group
2 Jan. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019