Minibar, in-room safe, soundproofing, rollaway beds
Check availability

Reviews of Hong Ngoc Cochinchine Boutique Hotel & Spa

4 out of 5
Hong Ngoc Cochinchine Boutique Hotel & Spa
95-97 Nguyen Truong To St, Truc Bach, Ba Dinh, Hanoi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 98 reviews" "
Rating 8 - Good. 38 out of 98 reviews" "
Rating 6 - Okay. 6 out of 98 reviews" "
Rating 4 - Poor. 0 out of 98 reviews" "
Rating 2 - Terrible. 0 out of 98 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Next level service with a smile, always helpful and with excellent english. Be charmed by the lovely girls at the reception area, and really by all the staff.
Stayed 2 nights in Apr 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great breakfast and lovely staff!
Stayed 2 nights in Feb 2024

8/10 Good

Erhua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, staffs are very friendly, location is excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

Joanne

Travelled with family
Nice hotel very good location friendly staff and very helpful
Stayed 1 night in Feb 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional, nice and attentive. Nice lobby, and room was lovely. Breakfast ok. Would definitely stay again!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Staff !
Stayed 3 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Saritmal

Liked: Cleanliness, property conditions & facilities, room comfort
Near the lake and old quarter shopping central location
Stayed 2 nights in Dec 2023

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at the Hong Ngoc Cochina hotel in Hanoi several times. The staff are extremely kind and helpful and the hotel is in one of the best locations in Hanoi near Truc Bach lake. Highly recommended!
Stayed 4 nights in Dec 2023

10/10 Excellent

seng leong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Old school hotel but I like it. Best Chicken pho just next to the hotel !!
Stayed 4 nights in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet hotel close to the old quarter.
Stayed 1 night in Nov 2023

8/10 Good

Tezra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Anna

Stayed 1 night in Nov 2023

10/10 Excellent

Trung

Liked: Amenities
Very nice and good service
Stayed 2 nights in Aug 2023
Response from Brian on 10 Sept 2023
Dear Mr Trung ,Thank you for choosing and posting us nicest review .We are looking forward to welcoming you back .Have a nice day

10/10 Excellent

Joseph

Stayed 2 nights in Mar 2023

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful & friendly. The room & bed were large , clean & comfortable
Stayed 1 night in Mar 2023

8/10 Good

Sanjay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late night. Airport pick up was arranged by hotel for discounted price. Driver was in time. Very good car. checkin was quick. Very friendly and helpful front desk staff. Morning breakfast was great and just in time for our start of day tour!
Stayed 1 night in Mar 2023

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, safety, staff, cleanliness, hospitality...
Response from Ms Thuong Dao- Sales Executive on 3 Jan 2023
Dear CarmenThank you very much for your kind reviewWe look forward to welcoming you again soonMy Best Regards & Happy New Year

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel . Staff extremely courteous and well trained. Very good restaurant.
Response from Ms Thuong Dao- Sales Executive on 7 Nov 2022
Dear SusanThank you very much for your reviewWe look forward to welcoming you next timeThank you

10/10 Excellent

Robert

Stayed 1 night in Sep 2022
Response from Ms Thuong Dao- Sales Executive on 5 Sept 2022
Dear RobertThank you very much for your review after your stay at Hong Ngoc Cochinchine Boutique hotel & SpaWe look forward to welcoming you back again soonMy Best Regards

8/10 Good

Tan

Disliked: Amenities
Good
Stayed 1 night in Aug 2022
Response from Ms Thuong Dao- Sales Executive on 11 Aug 2022
Dear Ta, Thank you for your review We look forward to welcoming you again My Best Regards Ms Thuong Dao

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in the area that I I needed to be in. No complaints. Nice breakfast buffet.
Stayed 1 night in Feb 2020
Response from Ms Thuong Dao- Sales Department on 3 Mar 2020
Dear Our Valued Guest Thank you very much for your kind review We look forward to seeing you again soon My Best Regards

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good notel great staff
Good location, great and friendly staff. ATM right by front door. Convenient to 7-11 for supplies. Would stay again.
Stayed 1 night in Nov 2019
Response from Ms Dao Thi Thuong - Sales Department of Hong Ngoc on 24 Feb 2020
Dear Mark, Thank you very much for your kind review We look forward to seeing you again My Best Regards

10/10 Excellent

Juliearnold, Sandiego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. People working here are supper nice and helpful. The room is big and always clean. The internet is excellent. I would come back here.
Stayed 2 nights in Jan 2020
Response from Ms Thuong Dao on 17 Jan 2020
Dear Juliearnold, Thank you very much for your kind review We appreciate We look forward to welcoming you back again soon My Best Regards

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Ms Dao Thi Thuong on 13 Jan 2020
Dear Our Thank you very much for kind review We look forward to welcoming you back again soon My Best Regards Ms Thuong Dao

10/10 Excellent

peter

Stayed 1 night in Nov 2019

6/10 Okay

Cesur

Liked: Property conditions & facilities, room comfort
Okay
Okay
Stayed 2 nights in Aug 2019
Response from Ms Dao Thi Thuong- Sales Executive on 3 Sept 2019
Dear Cesur, Thank you very much for your review of Hong Ngoc Cochinchine Hotel Have a nice week My Best Regards

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019
Response from Ms Dao Thi Thuong on 5 Aug 2019
Dear Our Valued Guest Thank you very much for your kind review We look forward to welcoming you back again My Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Ms Dao Thi Thuong( Sales Department) on 1 Aug 2019
Dear Guest Thank you very much for your review We look forward to welcome you back again Thanks & Best Regards

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Jun 2019
Response from Ms Dao Thi Thuong on 12 June 2019
Dear Mrs Elaine, Thank you very much for your great review We look forward to welcoming you back again next time My Best Regards

8/10 Good

elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are hard, but everything else was great.
Stayed 2 nights in Jun 2019
Response from Ms Dao Thi Thuong on 8 June 2019
Dear Mrs Elaine, Thank you very much for your kind review We are very sorry that our bed did not meet your expectation Most of beds in Vietnam are quite hard because they are better for people's back in Vietnam Wheather Once again, thank you for your comment Have a nice day

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Ms Dao Thi Thuong on 11 May 2019
Dear Our Valued Guest Thank you very much for your review Have a nice day

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived a day early before the start of our tour. The hotel provided a taxi from the airport, which was great, the price was reasonable and saved us the hassle of trying to find our own way there, or deal with local taxi services. On arrival we were greeted by the wonderful staff and our room was ready straight away. The hotel is fairly central, North of the old quarter, about 20 mins walk there, and 15 mins to Ho Chi Minh mausoleum. There are good restaurants near by also.
Stayed 1 night in Apr 2019
Response from Ms Dao Thi Thuong Sale Department on 27 Apr 2019
Dear Our Valued Guest, Thank you very much for your great review It is delighted to hear that you loved your stay and the hotel service Good Night & Have a wonderful trip in Vietnam My Best Regards

8/10 Good

Verified traveller

The property is in a central location, safe, adequate but nothing fancy
Stayed 1 night in Mar 2019
Response from Ms Dao Thi Thuong Sale Department on 21 Apr 2019
Dear Guest, Thank you very much for your kind review We look forward to seeing you again My Best Regards

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in Hanoi
We had a good stay. The location worked well to walk around the Old Quarter, lake, and French Quarter. There are restaurants and small markets all throughout the area. The hotel itself is a good value with average size rooms, basic breakfast included, comfortable lobby with bar, and friendly service.
Stayed 1 night in Apr 2019
Response from Ms Dao Thi Thuong on 15 Apr 2019
Dear Anthony, Thank you very much for your kind reviews We look forward to seeing you again My best regards

8/10 Good

BERTHA, Veracruz

Liked: Staff & service, property conditions & facilities, room comfort
Excellent service
Very spacious room but not so clean, the staff is so helpful.
Stayed 1 night in Mar 2019
Response from Ms Dao Thi Thuong- Sales Executive on 31 Mar 2019
Dear Bertha, Thank you very much for your review Your comment has been shared with our staff to fix the shortcoming related to room service We look forward to welcoming you again My Best Regards

8/10 Good

BERTHA, Veracruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with excellent staff
Room was so spacious, not so clean, but the staff is so nice and helpful.
Stayed 1 night in Mar 2019
Response from Ms Dao Thi Thuong ( Sales Department) on 28 Mar 2019
Dear Bertha, Thank you very much for your review We look forward to seeing you again My best regards

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018
Response from Ms Dao Thi Thuong on 2 Apr 2019
Dear Anonymous Thank you very much for your review We look forward to hearing from you My Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Ms Dao Thi Thuong- Sales Executive on 2 Apr 2019
Dear Guest, Thank you very much for your kind review We look forward to hearing from you soon My Best Regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff always greeting us with a smile. Great location.
Stayed 1 night in Feb 2019
Response from Ms Dao Thi Thuong- Sales Executive on 27 Feb 2019
Dear Guest, Thank you very much for your review We look forward to welcoming you again My best regards Ms Dao Thi Thuong

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Ms Dao Thi Thuong- Sales Executive on 2 Apr 2019
Dear Guest, Thank you very much for your review We look forward to hearing from you soon My Best Regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Nice clean rooms. Free breakfast offered in the morning.
Stayed 1 night in Feb 2019
Response from Ms Dao Thi Thuong on 31 Mar 2019
Dear Our Valued Guest, Thank you very much for your review We look forward to seeing you again soon My Best Regards

10/10 Excellent

Marshal, Butte, MT

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff that were helpful in responding to general needs. Very clean hotel. Comfortable. Great breakfast buffet included. As I have discovered over several Hanoi visits, window rooms let in light and a view...but also let in street noise!
Stayed 13 nights in Jan 2019
Response from Ms Dao Thi Thuong on 31 Jan 2019
Dear Mr Marshal, Thank you very much for your kind review My best regards Ms Dao Thi Thuong

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel for the price. Staff are all nice and will recommend tours.
Stayed 1 night in Jan 2019
Response from Ms Dao Thi Thuong- Sales Executive on 29 Jan 2019
Dear Our valued Guest, Thank you very much for your kind review We look forward to welcoming you back next time My Best regards

8/10 Good

William, Guildford

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly staff. Location. Cleanliness. Breakfast all goid
Stayed 1 night in Jan 2019
Response from Ms Dao Thi Thuong-Sales Executive on 23 Jan 2019
Dear William, Thank you very much for your review My best regards

8/10 Good

Caramellanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel receptionist Rosie was the best employee in the hotel. She knew how to answer tourist queries without giving vague answers. She was proactive in ensuring our stay in Hanoi was a comfortable and good experience.
Stayed 4 nights in Jan 2019
Response from Ms Dao Thi Thuong on 16 Feb 2019
Dear Caramellanne, Thank you very much for your review I have shared your kind word to Ms Rosie and she is very touched We look forward to welcoming you in the nearest time My best Regards

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018
Response from Ms Dao Thi Thuong- Sales Executive on 31 Dec 2018
Dear Our Valued Guest, Thank you very much for your review HAPPY NEW YEAR 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful.
Stayed 3 nights in Dec 2018
Response from Ms Dao Thi Thuong-Sales Executive on 31 Dec 2018
Dear Our Valued Guest Thank you very much for your review HAPPY NEW YEAR 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Central Hanoi
A pleasant stay in a clean, hygienic hotel located in central Hanoi. Restaurants, bars, clothes shop are situated close by. Ok breakfast, had better in others Vietnamese hotels, but it was decent enough with a lot of variety. You will be very satisfied with your stay here. Exceptional service from the hotel staff. Side note: One thing I would say is that you should avoid this part of Vietnam during November and December as this is their raining season and it rained non-stop 🌧😩
Stayed 2 nights in Dec 2018
Response from Ms Dao Thi Thuong Sales Executive of Hong Ngoc Hot on 14 Dec 2018
Dear Ian, Thank you very much for your review about Hong Ngoc Cochinchine on Expedia It is a pleasure to learn that you loved the experience with us Yep, it rained all those days, because it was a shift moment of winter in Vietnam. Please don't worry, it will be sunny from today till the end of the month We are sincerely thankful to your kind words and look forward to welcoming you again in the nearest time Our Best Regards

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were always very helpful. Really enjoyed my stay at the hotel and would recommend it.
Stayed 4 nights in Oct 2018
Response from Ms Dao Thi Thuong ( Sales Executive) on 7 Dec 2018
Dear Celia, Thank you very much for your review on Expedia We are looking forward to welcoming you again next time Have a nice weekend