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Terrace/patio
Terrace/patio
Minibar, in-room safe, individually decorated, desk
View from Room

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationHoan Kiem Lake2 min walk
    Popular LocationSt. Joseph's Cathedral5 min walk
    Popular LocationNgoc Son Temple7 min walk
    AirportHanoi (HAN-Noi Bai Intl.)24 min drive
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  • Family Connecting Room

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 6
    • 2 Single Beds and 1 King Bed
    More detailsFamily Connecting Room
  • Deluxe Triple Room, City View

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    • 1 Queen Bed and 1 Single Bed
    More detailsDeluxe Triple Room, City View
  • Romance Classic Room (formerly known as Superior room)

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsRomance Classic Room (formerly known as Superior room)
  • Deluxe Room, City View

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More detailsDeluxe Room, City View
  • Executive Room, City View

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More detailsExecutive Room, City View
  • Suite, Terrace, City View

    Room amenities

    • 68 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, Terrace, City View
  • Premier Suite

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsPremier Suite
  • Deluxe Window Room, No View

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 1 Queen Bed OR 1 Single Bed
    More detailsDeluxe Window Room, No View

About this area

Hanoi

Located on a lake, Hanoi Pearl Hotel is in Hoan Kiem neighbourhood and is connected to a shopping centre. St. Joseph's Cathedral and Temple of Literature are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake. Train Street and Ho Tay Water Park are also worth visiting. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Hoan Kiem Lake - 2 min walk
  • St. Joseph's Cathedral - 5 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Ngoc Son Temple - 7 min walk
  • Hoa Lo Prison Museum - 14 min walk

Getting around

  • Hanoi Long Bien Station - 16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • Candles Restaurant — 1 min walk
  • Lounge and Cafe Terrace — 1 min walk
  • Café Runam - 3 min walk
  • Mediterraneo - 3 min walk
  • Cafe Pho Co - 4 min walk

About this property

Hanoi Pearl Hotel

Lakefront hotel connected to a shopping centre in Hanoi with restaurant
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, coffee/tea in a common area and spa services. All 70 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hanoi Pearl Hotel offers 70 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Spa services

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Vietnamese

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 920000.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: VND 920000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Pearl
Hanoi Pearl Hotel
Hotel Hanoi Pearl
Hotel Pearl Hanoi
Pearl Hanoi
Pearl Hanoi Hotel
Pearl Hotel Hanoi
Hanoi Pearl Hotel Hotel
Hanoi Pearl Hotel Hanoi
Hanoi Pearl Hotel Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Hanoi Pearl Hotel and receive a full refund?
Yes, Hanoi Pearl Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hanoi Pearl Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Hanoi Pearl Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hanoi Pearl Hotel?
Hanoi Pearl Hotel doesn't offer parking.
What time is check-in at Hanoi Pearl Hotel?
Check-in begins at 2 PM.
What time is check-out at Hanoi Pearl Hotel?
Checkout is at noon.
Does Hanoi Pearl Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hanoi Pearl Hotel located?
Located in Hoan Kiem, this hotel is steps away from Hoan Kiem Lake and Hang Gai Street. St. Joseph's Cathedral and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 21 minutes.
4.4
Excellent
5 - Excellent
546
4 - Good
364
3 - Okay
70
2 - Poor
9
1 - Terrible
6

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa offers excellent services and the buffet breakfast has an Asian side & an American side - also, wonderful fresh fruit juices every day! There is a concierge to help you book tours in Hanoi and short journeys in other cities. The staff is fantastic and always ready to help - Want to thank in particular Dominic (Reception) and Nam & Henry (Doormans).
Stayed 7 nights in Feb 2020

3/5 Okay

Travelled with family, Business traveller
Good location if you like to hang around the lake and old quarter. other than that hotel is an ordinary nothing fancy, dated and noisy need upgraded. I booked two nights room details and photo was discribed totally different from the actual room given. Disappointing.
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanoi Pearl Hotel is situated in the heart of the Hoan Kiem district. Just excellent location for everything ( all the tourist spots, restaurants, of course massage spas). Our triple room was spacious and clean, great bathroom w/ bathtub was decorated with Mable stones. We enjoyed free breakfast buffet starts at 6am. Nice selections, foods were delicious! But their strongest part is their staffs. They smile from their hearts and willing to assist their clients with any issues. Three of us booked two days Halong Bay Cruise with Trang/ Guest relations officer. Her thoughtful recommendations made our cruise trip experience successful and memorable. Front desk staffs were amazing too. They brought extra portable heater for my mom and she had a really comfortable sleep at night. We definitely will stay again at Hanoi Pearl Hotel whenever we visit to Hanoi.
Stayed 1 night in Jan 2020

3/5 Okay

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
Nice location, great breakfast but I asked for a Grab taxi to the airport and got a rip-off taxi service. Fare was twice what it should have been. It was a metered taxi. Felt totally betrayed by the staff. I’ll never stay there again. It’s not the money but the intent was absolutely despicable. Never again!!!
Stayed 3 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, Very helpful staff
We stayed here for one night in transit, and the staff was very friendly, and super helpful. We left early the next morning, but a few days later on our way back through Hanoi, we got dropped off here while we waited for our next ride. Although we weren't booked again for another night, they treated us the same, and were extremely helpful. They spoke to our driver for us (we don't speak vietnamese) and walked us to our car which was down the street.The breakfast was delicious, and the hotel was very new and clean. Overall we were very happy with our stay
Stayed 2 nights in Dec 2019