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Holiday Suites Hotel & Spa

3.0 star property
Holiday Suites Hotel & Spa delivers comfort steps from Hoan Kiem Lake, where guests sip complimentary coffee while planning explorations to nearby O Quan Chuong

Choose dates to view prices

Travelers find Holiday Suites Hotel & Spa ideally positioned near Hoan Kiem Lake with thoughtful touches like lobby coffee and reliable WiFi. The restaurant serves authentic local cuisine, and the multilingual staff—praised by guests—helps arrange dry cleaning and other services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
HDTV
Bidet
Designer toiletries
Rainfall showerhead
Hairdryer
Deep-soaking bath
Electric kettle
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Air conditioning
HDTV
Bidet
Designer toiletries
Rainfall showerhead
Hairdryer
Deep-soaking bath
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Queen Bed and 1 Single Bed

View all photos for Honeymoon Double Room

Honeymoon Double Room

Honeymoon Double Room

Highlights

Air conditioning
HDTV
Bidet
Designer toiletries
Rainfall showerhead
Hairdryer
Deep-soaking bath
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Air conditioning
HDTV
Bidet
Designer toiletries
Rainfall showerhead
Hairdryer
Deep-soaking bath
Electric kettle
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Air conditioning
HDTV
Bidet
Designer toiletries
Rainfall showerhead
Hairdryer
Deep-soaking bath
Electric kettle
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

Highlights

Air conditioning
HDTV
Bidet
Designer toiletries
Rainfall showerhead
Hairdryer
Deep-soaking bath
Electric kettle
  • City view
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
HDTV
Hairdryer
Deep-soaking bath
Private bathroom
Rainfall showerhead
Designer toiletries
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Old Quarter neighbourhood, Holiday Suites Hotel & Spa is connected to the convention centre. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or My Dinh National Stadium. Visit our Hanoi travel guide
Map
5 Nguyen Sieu, Hoan Kiem, Hanoi, 10000

What's nearby

  • Hanoi Old City Gate which includes street scenes, night scenes and a city
    Quan Chuong Gate
    2 min walk - 0.2 km
  • Dong Xuan Market showing markets and interior views
    Dong Xuan Market
    3 min walk - 0.3 km
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    5 min walk - 0.5 km
  • Hoan Kiem Lake featuring heritage architecture, a monument and a lake or waterhole
    Hoan Kiem Lake
    7 min walk - 0.6 km
  • Thang Long Water Puppet Theatre which includes night scenes, theatre scenes and performance art
    Thang Long Water Puppet Theatre
    7 min walk - 0.6 km

Getting around

  • Hanoi Long Bien Station
    5 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    38 min drive

Restaurants

  • GAO CAFE
    1 min walk
  • Cơm Phố Cổ
    1 min walk
  • Bia Hơi Hà Nội
    1 min walk
  • Phở Xào Bắp Bò Hàng Buồm
    2 min walk
  • Cái Mâm Restaurant - Vietnamese Cuisine & Vegetarian Options 02
    1 min walk

About this property

Holiday Suites Hotel & Spa

Hotel near Hanoi Old Town Night Market
Located close to Dong Xuan Market and Hoan Kiem Lake, Holiday Suites Hotel & Spa provides a coffee shop/cafe, dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
Additional perks include:
  • Limo/town car service, a lift and tour/ticket information
  • A front desk safe, a 24-hour front desk and luggage storage
  • Coffee/tea in reception, a TV in reception and concierge services
Room features
All guest rooms at Holiday Suites Hotel & Spa have perks, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and minibars.
Extra amenities include:
  • Rainfall showers, designer toiletries and deep-soaking baths
  • 32-inch HDTVs with cable channels
  • Electric kettles and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Thuan's Cuisine

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 340500.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 650000 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: VND 340500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Holiday Diamond
Holiday Diamond Hanoi
Holiday Diamond Hotel
Holiday Diamond Hotel Hanoi
Hanoi Holiday Diamond
Holiday Suites Hotel Spa
Holiday Suites & Spa Hanoi
Hanoi Holiday Diamond Hotel
Holiday Suites Hotel & Spa Hotel
Holiday Suites Hotel & Spa Hanoi
Holiday Suites Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Holiday Suites Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Suites Hotel & Spa?

This property doesn't offer parking.

What time is check-in at Holiday Suites Hotel & Spa?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Suites Hotel & Spa?

Checkout is at noon.

Does Holiday Suites Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 650000 per vehicle applies.

Where is Holiday Suites Hotel & Spa located?

Located in Old Quarter, this hotel is within a 5-minute walk of Quan Chuong Gate and Dong Xuan Market. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Suites Hotel & Spa Reviews

7.8

Good

8.8

Cleanliness

7.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

Reviews

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Breakfast is nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Big room with great AV and amazing host

The staff were soooo nice and took care of us. He was genuinely nice and not nice just for tips. Stayed there twice.
Stayed 1 night in Jun 2024

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good experience. The staff were so nice and helpful. Good beds and very close to everything in Hanoi
Stayed 2 nights in Jan 2024

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good! We ended up staying at this hotel 3 times on our travel. We tried 3 different rooms. All very good.
Stayed 2 nights in Jan 2024

6/10 Okay

Marzieh Boroujeni

Helt normalt tre stjerner hotell. Midt i sentrum med mye folk og trafikk. Spennende å oppleve dette også. Koselig personale og hjelpsomme. Til og med de bestilte taxi til meg gjennom internett for å være billig for meg. Det likte jeg veldig. Rommet jeg fikk var ganske stor og selvom var vindu mot gata med mye lyd og lukte steike mat fra gata, men jeg klarte å holder ut 8 dager. Prisen var grei. Selv om kom til en annen hotell med en 100 kroner dyrere men veldig flott hotell. Vil du være i sentrum, billig hotell er dette rent og passer fint. Takk til de hyggelige personale.
Stayed 3 nights in Nov 2023

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

Kaisei

Stayed 3 nights in Feb 2023