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Hanoi Emotion Hotel

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Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board

Overview of Hanoi Emotion Hotel

Hanoi Emotion Hotel

3 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationFlag Tower of Hanoi11 min walk
  • Popular LocationHo Chi Minh Mausoleum12 min walk
  • Popular LocationHoa Lo Prison Museum19 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)24 min drive

Choose dates to view prices

About this area

Hanoi

Located in Dong Da neighbourhood, Hanoi Emotion Hotel is connected to a shopping centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travellers looking to shop may want to visit Lotte Center Hanoi and Dong Xuan Market. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
Popular Location

What's nearby

  • Temple of Literature - 4 min walk
  • Vietnam National Museum of Fine Arts - 5 min walk
  • Flag Tower of Hanoi - 11 min walk
  • Ho Chi Minh Mausoleum - 12 min walk
  • Hoa Lo Prison Museum - 19 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • Emotion — 1 min walk
  • Ren - 3 min walk
  • Chat And Date Cafe - 5 min walk
  • Koto - 5 min walk
  • The Matchbox - 5 min walk

About this property

Hanoi Emotion Hotel

Central hotel connected to the convention centre in Hanoi with free breakfast
This hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a business centre and a meeting room. All 38 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hanoi Emotion Hotel offers 38 forms of accommodation with minibars and a safe. 32-inch LCD televisions come with cable channels.

Bathrooms include baths or showers, bathrobes, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) during limited hours
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Japanese
  • Vietnamese

Business services

  • Business centre
  • Conference space (646 square feet)
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 850000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Emotion Hanoi Hotel
Hanoi Emotion Hotel Hotel
Emotion Hotel Hanoi
Hanoi Emotion
Hanoi Emotion Hotel
Hotel Emotion
Hotel Emotion Hanoi
Hotel Hanoi Emotion
Hanoi Emotion Hotel Hanoi
Hanoi Emotion Hotel Hotel Hanoi

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 18 out of 72 reviews
5 - Excellent 25%
Rating 4 - Good. 37 out of 72 reviews
4 - Good 51%
Rating 3 - Okay. 14 out of 72 reviews
3 - Okay 19%
Rating 2 - Poor. 3 out of 72 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 72 reviews
1 - Terrible 0%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service
Just ok
The service we received from staff was friendly. However we would opt to stay else where in the future simply because the location of the hotel wasn’t ideal for us. It is a bit of a walk to the ‘lake side’ old quarter area and set in a back street with an ‘industrial’feel to it. Our bed was very hard and the shower leaked into the main bedroom,

2/5 Poor

Liked: Room comfort
Disliked: Cleanliness
Bad location and roaches
The neighborhood is really not good and we had cockroaches in our room. We were transferred to a smaller room for one night but still had bugs in the room when we returned. The breakfast is below average for Hanoi hotels.
Stayed 7 nights in Nov 2017

3/5 Okay

Disliked: Room comfort
Good Hotel,friendly staff.
Hotel was a bit overpriced in my opinion considering it's location for tourism,it was though in an ideal location for us as we were working relatively close by.we were there in total 30 nights but had to switch hotels for one night due to a water pressure problem,upon our return we were put in different rooms.only certain members of staff speak English so that was a problem sometimes. Hotel is pretty clean but when you look closer you can see it's in need of a seep clean and a bit of TLC. Breakfast ok and lots of choice and even have bacon (sort of!!) Overall not a bad hotel for a week or even two i suppose when you consider that you are in Vietnam! Would stay here again.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but not the best location
very comfortable and friendly and helpful staffs

3/5 Okay

Hanoi Emotion Review
It's ok.