Hanoi E Central Hotel

Photo gallery for Hanoi E Central Hotel

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Panoramic Suite | Terrace/patio
Panoramic Suite | Premium bedding, memory-foam beds, minibar, desk
Premium bedding, memory-foam beds, minibar, desk
Family Room | Premium bedding, memory-foam beds, minibar, desk

Overview of Hanoi E Central Hotel

Hanoi E Central Hotel

4.0 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
18A Lo Su Street, Hoan Kiem Dist, Hanoi, 10000

Explore the area

  • Popular LocationHoan Kiem Lake4 min walk
  • Popular LocationHanoi Opera House10 min walk
  • Popular LocationSt. Joseph's Cathedral13 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)44 min drive

Choose dates to view prices

About this area

Hanoi

Located on a lake, Hanoi E Central Hotel is in Old Quarter neighbourhood and is connected to a shopping centre. Hanoi Old City Gate and St. Joseph's Cathedral are local landmarks, and travellers looking to shop may want to visit Ta Hien Street and Hanoi Old Town Night Market. Train Street and Hanoi Botanical Garden are also worth visiting.

What's nearby

  • Thang Long Water Puppet Theatre - 3 min walk
  • Hoan Kiem Lake - 4 min walk
  • Ngoc Son Temple - 5 min walk
  • Hanoi Opera House - 10 min walk
  • St. Joseph's Cathedral - 13 min walk

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive

Restaurants

  • Nhac cafe - 2 min walk
  • Cafe Nang - 2 min walk
  • Coffee Zone - 3 min walk
  • Haka Coffee - 3 min walk
  • Hidden Gem Coffee - 3 min walk

About this property

Hanoi E Central Hotel

Lakefront hotel connected to a shopping centre in Hanoi with free valet parking
A restaurant, a bar/lounge and spa services are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fridge in a common area, 24-hour room service and concierge services are on-site.
Hanoi E Central Hotel offers 21 air-conditioned accommodations with minibars and free newspapers. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Cha Ca Lang restaurant

Things to do

  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

More

  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 6:00 AM - 5:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 480000.0 per night.

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 912000 per vehicle (roundtrip, maximum occupancy 2)
  • Rollaway bed fee: VND 480000.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

Property is also known as

Elegance Emerald
Elegance Emerald Hanoi
Elegance Emerald Hotel
Elegance Emerald Hotel Hanoi
Emerald Hanoi
Hanoi Elegance Emerald
Hanoi Elegance Emerald Hotel
Hanoi Emerald Elegance Hotel
Hanoi Emerald Hotel
Hotel Elegance Emerald Hanoi
E Central Hotel
Hanoi E Central
Hanoi E Central Hotel Hotel
Hanoi E Central Hotel Hanoi
Hanoi E Central Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi E Central Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at on 22 Aug 2022 start from AU$62.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi E Central Hotel?

Valet parking is free at this property.

What time is check-in at Hanoi E Central Hotel?

Check-in is from 6:00 AM - 5:30 AM.

What time is check-out at Hanoi E Central Hotel?

Checkout is at noon.

Does Hanoi E Central Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 912000 per vehicle applies.

Where is Hanoi E Central Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Thang Long Water Puppet Theatre, Hoan Kiem Lake and Ngoc Son Temple. Dong Kinh Nghia Thuc Square and Thang Long Ca Tru Theatre are also within 10 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 25 minutes.

Can I cancel my reservation for free at Hanoi E Central Hotel and receive a full refund?

Yes, Hanoi E Central Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hanoi E Central Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 220 out of 272 reviews
5 - Excellent 81%
Rating 4 - Good. 46 out of 272 reviews
4 - Good 17%
Rating 3 - Okay. 5 out of 272 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 272 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 272 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.9/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly and hospitable staff. We were also given a complimentary basket of fruits which was not expected at all.
Stayed 4 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!!
Very helpful front desk staff, able to assist with tours as well reloading your cell phone. Great location, Excellent breakfast buffet. One of best massages ever from the house spa.
Stayed 3 nights in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter 2020
Service was excellent! Rooms and bathrooms were a little small, but good location to see the sights of old town and the French Quarter. Restaurant was good, but breakfast menu is limited. Noticed some mildew and floor very slippery in shower, otherwise would have given it 5 stars.
Stayed 7 nights in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was extraordinary. They were extremely attentive and kind. We felt we were well taken care of during our stay.
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice in central Hanoi
Great location and super nice staff. Room was nice and cosy!
Stayed 4 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is really nice and helpful. The rooms are clean and comfortable. We had an excellent time there and would gladly come back again
Stayed 3 nights in Jan 2020