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Reviews of Hanoi Asia Guest House

3 out of 5
Hanoi Asia Guest House
83 Thuoc Bac Street, Hoan Kiem District, Hanoi

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 52 reviews" "
Rating 8 - Good. 18 out of 52 reviews" "
Rating 6 - Okay. 15 out of 52 reviews" "
Rating 4 - Poor. 5 out of 52 reviews" "
Rating 2 - Terrible. 5 out of 52 reviews" "

6.4/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Marina

Stayed 2 nights in Feb 2023

2/10 Terrible

Jordan

Stayed 1 night in Feb 2023

6/10 Okay

Amy

Travelled with group
Good location. Get what you pay for
Overall this place wasn’t bad. The bathroom left a lot to be desired (you have to sit sideways on the toilet), but we got a bonus bedroom that was a nice surprise. The outside wall is not insulated on top floor so it was real warm during the middle of the day and chilly at night. I imagine summer would be rough! But if you’re not picky, it’s not bad.
Stayed 3 nights in Dec 2022

10/10 Excellent

Thuy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay for a good price.
Staff was very friendly and helpful, especially with getting our heavy bags to the room. Room it’s self was good and had a standing fan which help us dry our wet shoes since it was raining a lot during our trip. Walking distance to everywhere we wanted to see in the city. Overall good value for room.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Charlie, Cape Town, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, I was really impressed. It was comfy, we had a refrigerator and the location was good too. I could check in early as well, which worked out great for me. I would book here again, if I’m on a budget
Stayed 1 night in Sep 2018

6/10 Okay

John

Great crash pad. Cheap price. Get what you pay for
Perfect crash pad after getting off the Sapa train at 5:30am. We crashed for 5 hours until our other hotel room was available.

10/10 Excellent

Pradeep reddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with less price and neat
It is good staying at the hotel and rooms are also kept neat and clean with proper maintances Near by to the hotel.Price is also affordable The staff are having good behaviour and respect and helpful for activities to be planned and finally I recommend this hotel for budget people. Price also leave
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hostel in the middle of Hanoi. Very convenient location and the lady in reception was so so lovely. Very happy to help us with anything we needed (even showed us to some good places to eat nearby)

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Bare Minimum! you get what you pay for
This room was about 12 dollars, it was very small and showing all signs of ageing. Room service was non existence, breakfast was a joke, where you only have option to select Bread, Omelette or Bread Butter with tea or coffee. No free water. However, it was clean overall. May be a good option to spend couple of hours.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Had a great stay
We had a really good time Ana the staff was amazing. Everyone was really helpful, especially Nana. They were really great with my young children too.

10/10 Excellent

Bridget, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The staff were extremely helpful in booking for us the tours we wanted, they even made suggestions about what would be most appropriate for our family traveling with 2 young children. They booked our train tickets for the rest of our trip down the coast, and went above and beyond in making our stay comfortable. I would definitely recommend this place to anyone because they took such good care of our family while we were here.

8/10 Good

Monique, Winnipeg, Mb. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Old Quarters.
The staff was super helpful. Picked us up at the airport at 11 :30 p.m. Free breakfast in the morning was great. And staff helped us book tours and train tickets and called taxis for us. We would definitely stay their again.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Overall ok for price but stained sheets ruined it
Staff were friendly and helpful with limited English. But the sheets were terribly stained and this clouded my review as no one wants to sleep in dirty sheets and very hard bed. Bathroom was cleanish but terribly old so also stained with mould.

6/10 Okay

Dan, San Diego, CA

Liked: Staff & service
Less than expected
Not the greatest stay after reading many reviews that said it was better. The best thing is that we we given a room upon our arrival at 430am (after taking the night bus from Sapa). The room we were given was still dirty from the last guests tho. We were given our regular room around 9am. We stayed on the 4th floor and the wifi was terrible. Location was ok but the is on the home improvement street with limited mini marts or restaurants. Breakfast was ok but sometimes difficult to communicate what we wanted. A cat also peed outside of our room when we were leaving. We told the front desk about it and it wasn't cleaned upon our return to the hotel. Hotel was decent but I probably wouldn't stay there again.

8/10 Good

CJ

Liked: Staff & service
Hanoi Guesthouse
Nice and simple guesthouse. Only problem is some rooms can be accessed using stairs only

8/10 Good

Misato and Cody, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get more than what you pay
My boyfriend and I stayed here for 10 nights. Double room with a queen bed, mini fridge, an armoire, vanity desk. Pros: Friendly receptionists. They will tell you where to eat, buy stuff, etc. They won't try to get you to go to tourist scams. Really nice people. The room is clean. Housekeepers will clean your room every day, change linens and towels. If you need extra toilet paper, soap, etc. You can always ask the staff to refill them. Complimentary breakfast was delicious. They have western food menu (banana + French bread + any style egg, butter jam, or cheese). Vietnamese food menu (instant noodles with egg, chicken or pork. Vietnamese menu doesn't come with a banana.) And both menus come with a drink (black coffee, coffee with condensed milk, green tea, black tea, or Vietnamese lemonade.) You have a free access to the kitchen. I used their water boiler so many times to brew my tea. Cons: The bed, on 1-10 firmness scale (1: soft, 10:hard), would score 8.5, and there was a major sag in the bed. This is a minor complaint but we wish they served fruits other than bananas for breakfast. (Since we stayed there for 10 nights, we got bored of bananas...)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Friendly staffs, Large room suitable for family.
I am very impressive with this hotel staffs. They are very nice and suggested me all helpful information . The hotel is not far from Hwan Kiam Lake. Price is suitable. Breakfast is OK. The room is spacious.

8/10 Good

Chariya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Christoffer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Stayed 1 night in Mar 2023

6/10 Okay

Sang

Stayed 1 night in Jul 2019

6/10 Okay

Sang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedbugs
We arrived 12.15 to be told that check in was 14.00. Fair enough. We came back and to find out that the room we had booked ( superior room) had bedbugs. The owner asked us to use her friends hotel instead. This is not the first time the hotel had bedbugs as I can see in the comments.
Stayed 1 night in Feb 2019

8/10 Good

Kseniia

Неплохой вариант на одну ночь
Неплохой отель на 1-2 ночи. Он достаточно потрёпанный, не совсем чисто. Но в целом видели отели и хуже) за такую цену вместе с завтраком, хороший вариант. Завтрак на выбор по меню (лапша, яйца, багет, кофе, сок, чай)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
비추
이불 침대는 젖어있는거처럼 축축하고 직원은 방부터 안주고 호객행위하고 와이파이 자꾸 끊기고 다 안좋음
Stayed 1 night in Jan 2018

6/10 Okay

Tam Duc

Disliked: Property conditions & facilities
Vil ikke anbefalt
Stayed 1 night in Jan 2018

6/10 Okay

choigwongeun, 서울

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hmmm....
this hotel is very nice local
Stayed 1 night in Aug 2017

8/10 Good

Vanessa

Liked: Staff & service, property conditions & facilities, room comfort
Hotel tres bien situe.
Hôtel très bien situé dans le quartier vivant des 36 corporations. Chambre familiale spacieuse, sans fenêtre donc calme avec quelques fuites. Personnel gentil et disponible. Cependant, pour les circuits organisés, ne pas hésiter à jeter un oeil ailleurs.
Stayed 1 night in Jul 2017

6/10 Okay

Helen

Disliked: Cleanliness, property conditions & facilities, room comfort
Bra läge, vänlig personal
Helt ok budgethotell. Bra läge. Rymliga rum men ganska slitna och med stenhårda sängar.

8/10 Good

jinnie, seoul

Liked: Staff & service, room comfort
Disliked: Cleanliness
Super friendly staff
Really enjoyed staying there. Staffs there were very helpful and friendly especially Nana booked for my trip to Halong Bay and cared about so many things!! They recommended some restaurants and were fantastic.

8/10 Good

katja

Liked: Staff & service, property conditions & facilities
Gute Lage, sehr freundliches Personal!!!
Waren eine Nacht dort. Das Frühstück ist sehr gut. Freundliches Personal, Zimmer zum kurzem Aufenthalt ok.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel sans confort mais peu cher
Chambre familiale simple, sans fenêtre, avec deux grands lits et une salle de bains-wc un peu vétuste. Personnel très agréable cependant et très bon rapport qualité-prix. Pour routards !

8/10 Good

Verified traveller

Liked: Staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness
Chambre simple et propre pour petit budget. Accueil sympa.

6/10 Okay

mj, vt

위치적으로 괸찮음
호텔의 위치가좋은편이고 방의 청결도도 괜찮은편이고 에어컨이 없지만 환풍기가 달려있어 환기도 잘되는편잘되는편입니다

6/10 Okay

Hsu, Taiwan

Liked: Staff & service
reception staff very helpful
reception staff very helpful,friendly,if not them helpful,maybe I were changed hotel.Because the room really not clean.especially the toilet a little dirty.but the staff can help u everything about travel.the tour or bus fees also reasonable.

2/10 Terrible

ｔ, ＪＡＰＡＮ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最低最悪、嘘つきホテル
２０１５年に私は、5回の国外旅行をしましたが、その中では最低最悪のホテルでした。 私は旅行の際、ホテルやレストランのスタッフを含め多くの人々と、楽しく過ごしたいと思っています。 それは旅行を豊かに実りあるものにするからです。 しかし、このホテルでは全くそれが出来ませんでした。 私はこのホテルに4泊する予約をし、クレジットカードで支払い済ましましたが、ＰＭ4時頃に到着し、チェックインしようとすると、ホテルスタッフから「部屋が壊れたから宿泊させることが出来ない」と言われました。 何が壊れているのか説明がないので、私は「部屋を見せてほしい」と言うと、 ホテルスタッフは、「鍵は外に持って行ってしまったので、部屋を見せることは出来ない」と言われました。 明らかに「嘘」だと思い、抗議をすると 「キャンセルしろ！」言いだす始末 ホテルスタッフは最後まで、部屋を見せようとはしませんでした。 私は、別のホテルへ行く事にしましたが・・・ ハノイには沢山のホテルがあります。 旧市街にも沢山のホテルがあります。 私は、このホテルに宿泊することを勧めません。 このホテル以外のホテルに宿泊することを勧めます。 このホテルに宿泊する価値は無いと思います。 謝罪も無く、態度の悪いこのホテルへ宿泊する必要はないです。 ハノイ到着1日目、最低最悪の出来事、、最低のホテルでした。

10/10 Excellent

Ka Kik, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience in Han oi
This is low price but well service.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
breakfast Banh Mi was the best~
It was not easy to find because it is located in the back of the building so you need to go inside and see the desk.the room was ok and staffs are quite friendly. The most important thing i recommand this hotel is breakfast.I think the Banh Mi was the best I ever had in Vietnam. It was better than street banh mi.Once you want to try it, just stay this hotel.

10/10 Excellent

Karin, Ljungsbro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely budget accommodation
This is a lovely budget hotel with an amazing staff. They really care for you and help you with everything you need. The rooms are spacious and comfortable, nothing to fancy but really nice for a couple of nights. The location is very good! We walked everywhere and none of the big tourist attractions were to far away. There are also some really nice restaurants nearby and the staff can easily give you advise on where to eat and what to see. We wanted to stay longer but the hotel was fully booked so the hotel helped us arrange a sleeping bus so we could stay one more day in Hanoi without having to find a new place to stay. I can definitely recommend this place for everyone looking for a cheap and friendly hotel with a really nice location.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
저렴한 가격.
저렴한 호텔 위치는 좋지만 방에 창문이 없어서 습하고 곰팡이 냄새가 남. 직원들은 친절하고 물은 잘나옴.

8/10 Good

Miri, wien

Liked: Staff & service
Zentral gelegen und nett
Das Hotel liegt sehr zentral im old quarter. Die Angestellten sind sehr nett und hilfsbereit. Das Bett war gut. Das Bad hatte eine durchsichtige Tür und die Dusche und die Toilette waren in einem kleinen Raum zusammen. Uns hat es jedoch dort gut gefallen und das Preis Leistungs Verhältnis hat gestimmt. Das Frühstück war auch in Ordnung.

8/10 Good

mattie, Fukuoka

Liked: Staff & service
価格相応
お値段相応です。水回りがキレイでないといけない人は難しいかも。水圧も弱い。スタッフの対応はよかった。

6/10 Okay

Adrien M, M

Liked: Staff & service
Établissement correcte
Cette guest house bien située et au tarifs corrects conviendra au plus grand nombre. Ne pas s'attendre à trouvé la chambre identique aux photos, il y a quelques années de différence et d'usure !

10/10 Excellent

yoes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort