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Reviews of Hanoi Allure Hotel

3.5 out of 5
Hanoi Allure Hotel
52 Dao Duy tu, Hoan Kiem, Hanoi

Reviews

9.8

Exceptional

Rating 10 - Excellent. 170 out of 207 reviews" "
Rating 8 - Good. 34 out of 207 reviews" "
Rating 6 - Okay. 3 out of 207 reviews" "
Rating 4 - Poor. 0 out of 207 reviews" "
Rating 2 - Terrible. 0 out of 207 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin

Travelled with partner
Liked: Staff & service, property conditions & facilities
I’m the heart of the Old Quarter of Hanoi, this quaint and charming hotel is the perfect place to stay! The staff is beyond helpful and friendly and willing to help you navigate your plans. I appreciated all the people we met there and how they go out of their way to make your stay wonderful!!
Stayed 1 night in Apr 2024

8/10 Good

Aashna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and overall the hotel was great. The location however, was not great at all. It's a block away from the Beer Street, so gets quite loud at night with lots of people flocking to the bars around. It's extremely dirty on the streets. There is also a loud speaker right outside the hotel and announcements come on twice a day, once at 7:30 am and once at 5:30 pm and it's pretty loud and can be heard from inside the rooms.
Stayed 3 nights in Feb 2024

10/10 Excellent

CARLOS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Wendy for make for us and incredible stay. You are a very nice and sweet person. We had a great time and had a lot of smiles and memories. Thank you for everything. All the staff was very helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and helpful. Great location. Gym can use an upgrade
Stayed 5 nights in Dec 2023

10/10 Excellent

David, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Hanoi, in fact we stayed there on two separate occasions. The deluxe room was well sized for two people, clean and quiet. The breakfast, which is included, was a delicious delight. The location is close to all the old quarter highlights. Staff were friendly and helpful.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Amenities
Great place that’s super clean and walking distance to just about everything. The staff is very helpful in making recommendations and supporting transportation needs. They also provide a FANTASTIC complimentary breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Huan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Kwok Kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

catherine

Stayed 2 nights in Nov 2023

8/10 Good

van, Bethel Island

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staffs were friendly and helpful.
Stayed 3 nights in Oct 2023
Response from Thank you from Allure Hotel Hanoi on 27 Nov 2023
Dear Van,Thank you for your support to Allure Hotel HN, we are happy to see your review in Expedia community, we hope to welcome you back to us for your next time, Rgd, Hotel Manager

10/10 Excellent

Loreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent! Front staff was extremely helpful and can book your day trips. Lots of good eats, shopping, massages & nail salons in the area.
Stayed 4 nights in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel!
Stayed 2 nights in Aug 2023

10/10 Excellent

Saehena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a good surprise; we expected nothing but a room right in the smack of the old quarter, known for nearly unwalkable packed streets with hawkers and squat restaurants. But we arrived to a super clean and well managed hotel with excellent staff. It was such an oasis to come back to from the sweltering heat on the busy streets. The room was very quiet, making you forget that you’re in the middle of the Old Quarter. Sam was very helpful with restaurant recommendations and reservations, to the quality of a five star hotel concierge. Would totally recommend to anyone staying in this area!
Stayed 2 nights in Jul 2023

10/10 Excellent

Tu, Portland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is central to all shops, restaurants, and bars. Definitely great night life. The included breakfast buffet is a plus. Try their coffee and special of the day noddle bowl. Staff is super friendly and helpful. Strongly recommended.

10/10 Excellent

Daniel, Kensington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well-located hotel in the Hanoi Old Town. The double-glazed windows in my room completely blocked out any noise from the street. Walking distance to many great bars, restaurants and cafes. Staff were very accommodating and keen to share their experiences working hard to run the hotel post-Covid. Good luck to them!
Stayed 7 nights in Apr 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Will definitely recommend it to my friends who are looking to stay in Hanoi
Stayed 1 night in Apr 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were welcoming and charming. The room was beautifully furnished and spotlessly clean. Location fantastic. I loved everything about this hotel. This is a real hotel experience made perfect by all the staff.
Stayed 3 nights in Mar 2023
Response from Thank you from Allure Hotel Hanoi on 28 Mar 2023
Dear Paul,Greetings from Allure Hotel Hanoi!Thank you for taking your time to review us via online community. We're glad that you are satisfied with our services. We always strive our best to deliver our guests an enjoyable experience. We look forward to welcoming you back to town in the near future!Sincerely,Hotel Manager

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel right in the heart of the Old Quarter. Excellent, friendly and super-helpful staff who go out of their way to make you comfortable. The rooms are huge and spotless and the beds are the most comfortable we’ve slept in in Vietnam. We can’t wait to come back!
Stayed 2 nights in Feb 2023
Response from Thank you from Allure Hotel Hanoi on 10 Mar 2023
Dear Lynne,Greetings from Allure Hotel Hanoi!Thank you very much for your valued feedback on your recent stay at Allure Hotel Hanoi. We appreciate that you took your time to share with us your experience., Please take care and see you soonest in Hanoi!Regards,Hotel Manager

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing and really helped us have a great trip to Hanoi. The rooms were nice, clean, and spacious. The location is perfect in the middle of the Old Quarter and everything was walkable. The staff at the hotel was incredible. Anna, Vivian, Jenny, and Rose were extremely helpful and went above and beyond for us when we needed something.
Stayed 3 nights in Feb 2023
Response from Thank you from Allure Hotel Hanoi on 10 Mar 2023
Dear Jacob,Greetings from Allure Hotel Hanoi!Thank you for sharing your feedback with us! We are pleased to know that our hotel facilities and services had met your expectations. Guest satisfaction is our ultimate goal and we always strive to take care of every details to deliver a memorable and personalized experience to each of the guests. We hope to meet you soonest in near future!Regards,Hotel Manager

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here! Very close (1-2 min walk) to beer street and night market. The room was comfortable, spacious, and QUIET which we appreciated since we read online how noisy Hanoi can be. Wendy and the other staff were so friendly, welcoming, and extremely helpful. My husband had an upset stomach and staff were quick to offer ginger tea and anything else to make him more comfortable. During check in we were provided with a brochure including foods to try and recommended restaurants/addresses. We really enjoyed their Banh Mi restaurant recommendation at Bahn Mi 25! We would gladly stay here again and highly recommend this hotel!
Response from Thank you from Allure Hotel Hanoi on 10 Mar 2023
Dear Angel,Greetings from Allure Hotel Hanoi!Thank you for choosing our hotel while visiting the city. We are glad to learn that you had an enjoyable stay and especially enjoyed our recreational facilities & Banh Mi Restaurant., we hope to meet you again in Hanoi soonest!Regards,Hotel Manager

10/10 Excellent

KESHAV, STATE COLLEGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm hospitality - will give good advice on what is to be done nearby. They gave me an upgrade to a lovely room. Staff was accomodative to my requests.
Response from Thank you from Allure Hotel Hanoi on 18 Feb 2023
Dear Keshav,We are pleased to know that you had an enjoyable stay with us. As your satisfaction is our ultimate goal, we always strive to take care of every details and deliver a seamless experience to all the guests, we hope to welcome you back to hotel soon!Regards, Hotel Manager

10/10 Excellent

SOONSUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
The staffs in the hotel are very friendly and helpful. When I had a trouble with the pick up location of my tour, the staff quickly let me know where to go. And I could join my tour group successfully. I will stay here when I visit Hanoi again.
Stayed 2 nights in Jan 2023
Response from Thank you from Allure Hotel Hanoi on 6 Jan 2023
Dear Soonsun,Dear Soonsun, Thank you for taking your time to review us. We're glad that you are satisfied with our services. We always strive our best to deliver our guests an enjoyable experience. We look forward to welcoming you back to town in the near future!

10/10 Excellent

Marika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing. They were so helpful with check in, food and sight seeing recommendations , arranging /coordinating with our transportation. The breakfast was also great with lots of options. Room was clean and quiet .
Response from Thank you from Allure Hotel Hanoi on 6 Jan 2023
Dear Marika,We are delighted to know that you had an enjoyable and memorable time at Allure Hotel Hanoi and really appreciate your great feedback regarding your experience, we hope to welcome you soon in our hotel,Regards,Hotel Manager

10/10 Excellent

Verified traveller

I booked the Allure but was transferred to their sister hotel (Tirant) due to operational reasons. So I ended up not staying at Allure but Tirant is run by the same group. Location was excellent, right in the centre of the old city. Staff were friendly and helpful.
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was super friendly, helpful and always happy to help! I really enjoyed my stay. Hotel is in old quarter - close to a lot of good places. Everything was very clean and in great conditions. highly recommended!
Stayed 3 nights in Sep 2019

10/10 Excellent

Daniell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
The staff was exceptionally outgoing and friendly, namely Sunny, Jenny, and Joyce.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new and excellent front dest service, her name is Anna.
Stayed 2 nights in Jan 2020

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with amazing staff in a unique location. The room was great and the staff was very helpful with all questions and requests
Stayed 3 nights in Jan 2020

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanoi hotel
Very friendly and helpful staff. Room was comfortable
Stayed 1 night in Dec 2019

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are all friendly and helpful. I felt delighted
Stayed 3 nights in Dec 2019

8/10 Good

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location within old quarters surrounded by a lot of nice food, cafe, pubs etc.
Stayed 2 nights in Dec 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis of Calm in the Old Town
Slap bang in the middle of old town, the Hanoi Allure is an oasis of calm amongst the madness of Hanoi. The staff are super nice and the rooms are comfortable. We were staying for two nights before a trip down to Halong Bay and everything was perfect. Breakfast was varied.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing and very friendly. We loved everything about the hotel and would definitely recommend it to anyone.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Kristopher

Business traveller
Liked: Cleanliness, staff & service
A good place to stay in the French quarter.
Good price. Great breakfast and serving staff.
Stayed 4 nights in Sep 2019

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very small
Very different to photos and much smaller than portrayed
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel, staff, breakfast, and area were excellent. The staff was very helpful and accommodating. The facility, and most important the room, was clean and comfortable.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location in old quarters of Hanoi. You are right there amongst the hustle and bustle but the rooms are very quiet. Breakfast was awesome. Service was awesome and the staff are very knowledgeable for all of your needs. We highly recommend this boutique hotel.
Stayed 3 nights in Jul 2019

10/10 Excellent

Worachai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Therron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great staff and close to everything
Great location. Clean room and very accommodating staff. The front desk went above and beyond expectations. They staff even made accommodations for our family to shower up after we checked out and before out 11 pm flight. I would recommend this nice boutique hotel
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff
Good location and staff are very friendly, especially Kate and Jenny. I got sore throat and Kate prepared a hot lemongrass tea for me at the breakfast, and Jenny introduced me to a local salty lemon. Although it said it has renovation nearby, we stayed outside most of the day and didn't really get disturbed.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel right in the heart of downtown Hanoi. Staff were friendly and breakfast was great, highly recommended.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely come back
An amazing stay in style at Allure Hotel! Just stayed one night but wished to have stay more! A swimming pool would be great. Thanks again! Amazing team, food and comfy bed!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019