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Haibay hotel

4.0 star property
Guests wake up to breathtaking city panoramas from private balconies overlooking Hanoi's iconic Hoan Kiem Lake at this central hotel

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Haibay Hotel in downtown Hanoi offers modern comforts and genuine Vietnamese hospitality. Enjoy rooftop views, massages, and authentic cuisine at two restaurants. Attentive staff provide bike rentals for exploring St. Joseph's Cathedral. In-room WiFi keeps you connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Fan
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Fan
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Fan
Separate bath and shower
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 1 King Bed, Balcony, City View

Minibar, in-room safe, desk, blackout curtains

Premier Double Room, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Fan
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double or Twin Room, Balcony, City View

Minibar, in-room safe, desk, blackout curtains

Executive Double or Twin Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Fan
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, City View

Family Suite, 2 Bedrooms, Balcony, City View

Family Suite, 2 Bedrooms, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
2 bedrooms
Fan
  • 45 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Family Triple Room, 2 Bedrooms, Balcony, City View

Family Triple Room, 2 Bedrooms, Balcony, City View | View from room

Family Triple Room, 2 Bedrooms, Balcony, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Fan
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Fan
Bathrobes
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Quadruple Room, City View

Family Quadruple Room, City View

Family Quadruple Room, City View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Fan
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds
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About the area

Located in Old Quarter, a neighbourhood in Hanoi, Haibay hotel is in a shopping district and near a train station. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.
Visit our Hanoi travel guideOpens in a new window
Map
27 Hàng Bông, Hanoi

What's nearby

  • Hang Gai Street - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km

Getting around

  • Hanoi Railway Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪Phở 10 Lý Quốc Sư - ‬1 min walk
  • ‪Trung Nguyên Coffee - ‬1 min walk
  • ‪Quoc Huong - ‬1 min walk
  • ‪Hanoi Garden - ‬1 min walk
  • ‪Ngõ Tạm Thương - ‬1 min walk

About this property

Haibay hotel

Upscale hotel near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Haibay hotel provides a rooftop terrace, a hair salon and dry cleaning/laundry services. Treat yourself to a manicure/pedicure or a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. Free in-room WiFi is available to all guests, along with a bar and a business centre.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Multilingual staff, free newspapers and a 24-hour front desk
  • A reception hall, a lift and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Haibay hotel boast perks, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with free toiletries and hairdryers
  • 40-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping and desks

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 450000.0 per night.

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Rollaway bed fee: USD 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Haibay hotel Hanoi
Haibay Hanoi
Haibay
Haibay hotel Hotel
Haibay hotel Hanoi
Haibay hotel Hotel Hanoi

Frequently asked questions

Is Haibay hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Haibay hotel?

This hotel doesn't offer parking.

What time is check-in at Haibay hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Haibay hotel?

Checkout is at noon.

Does Haibay hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Haibay hotel located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Hang Gai Street and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 14 minutes by foot.

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Reviews

Haibay hotel Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 135 out of 236 reviews
Rating 8 - Good. 70 out of 236 reviews
Rating 6 - Okay. 22 out of 236 reviews
Rating 4 - Poor. 6 out of 236 reviews
Rating 2 - Terrible. 3 out of 236 reviews

Reviews

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the wooden rooms and the servive was very good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent and the staff are excellent also especially Cherry she is beautiful inside and out and was always looking to make my stay better 😊😊
Stayed 2 nights in Jul 2025

6/10 Okay

BERNADETTE

Liked: Staff & service, property conditions & facilities
Great location and courteous and friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a comfortable and budget-friendly place to stay for a 5 to 7-day trip.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very good location, clean and nice service when I check in
Stayed 1 night in Jan 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, room comfort

Slightly old but good hotel

Hotel is in a great location and very clean. It’s is a very old hotel though, so looks quite dated.
Stayed 3 nights in Mar 2025

8/10 Good

Shiferaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have a wonderful friendly service
Stayed 7 nights in May 2025

10/10 Excellent

Noemie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay at the Hai Bai Hotel: perfect location, Nice rooms and staff. Jimmy and Cherry made our stay particularly appréciable and easy - Thanks a lot!
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good places to stay

Very good location to stay and explore the best of Hanoi.
Stayed 3 nights in Feb 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a well placed location, great breakfast, wonderful accommodating staff, nice room and balcony.
Stayed 1 night in Mar 2024

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central position,kind staff
Stayed 8 nights in Mar 2025

10/10 Excellent

Rennison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with a great location. Very friendly and helpful staff. Would definitely stay there again.
Stayed 5 nights in Jun 2024

10/10 Excellent

dâvid y Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good specialy the young man at breakfast. The wood floor and walls so nice and good quality. Location is super super good
Stayed 3 nights in Feb 2025

10/10 Excellent

BERNADETTE

Liked: Cleanliness, amenities
We didn’t have difficulty communicating with the staff. They were very courteous and helpful. The hotel’s breakfast was excellent for its price. The hotel’s location is very accessible.
Stayed 3 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay. The hotel is in the centre of the Old Quarter which makes it easy to walk everywhere. The hotel staff were very friendly and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Amenities
Great service provided and we enjoyed the spacious room and balcony. Would definitely recommend this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

doug

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 3 nights in Mar 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a Great Location. It was quiet quite as well considering the location. The breakfast was superb, i was surprised how good it was especially the omelette. Great affordable spot!
Stayed 3 nights in Mar 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Good room layout. friendly and helpful staff.
Stayed 6 nights in Nov 2024

8/10 Good

Toru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Great location for tourists. -Expectation for improvement to increase the sort of food at breakfast
Stayed 1 night in May 2024

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden Gem!

This hotel is a real gem! It’s not big, but it’s super cute, centrally located and very comfortable! Excellent breakfast and the staff is extremely accommodating. Special thanks to Cherry for her help and kindness! This hotel is better than many of the four star hotels in the area.
Stayed 2 nights in Oct 2024

6/10 Okay

Mr

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Cheap, central and OK

Cheap, easy, central, bit old and tatty reflected in price. Overall OK.
Stayed 5 nights in Dec 2024

8/10 Good

Annaliza

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in good location, walking distance from everything. Staff were friendly and helpful. Room was decent size and clean. Breakfasrlt was good. Would recommend if you want to stay close to the hustle and bustle of Hanoi.
Stayed 1 night in Mar 2024

10/10 Excellent

Jenny

Liked: Amenities, property conditions & facilities
We staid their for 3 nights and it was perfect! The rooms are clean and big...the bed is super comfy and the bathroom has everything you need:) the stuff was super friendly and very kind. Thank you...we will come back
Stayed 1 night in May 2024