Golden Silk Boutique Hotel

Photo gallery for Golden Silk Boutique Hotel

Featured image
Balcony
Terrace/patio
View from Room
Premium bedding, minibar, in-room safe, individually decorated

Overview of Golden Silk Boutique Hotel

VIP Access

Golden Silk Boutique Hotel

4.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
109-111 Hang Gai Street, Hoan Kiem District, Hanoi, 10000

Explore the area

  • Popular LocationSt. Joseph's Cathedral4 min walk
  • Popular LocationHoan Kiem Lake5 min walk
  • Popular LocationHanoi Opera House16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)25 min drive

Choose dates to view prices

About this area

Hanoi

Located in Old Quarter neighbourhood, Golden Silk Boutique Hotel is connected to a shopping centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include St. Joseph's Cathedral and Ngoc Son Temple. Train Street and Ho Tay Water Park are also worth visiting.

What's nearby

  • Hang Gai Street - 1 min walk
  • Dong Kinh Nghia Thuc Square - 3 min walk
  • St. Joseph's Cathedral - 4 min walk
  • Hoan Kiem Lake - 5 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 25 min drive

Restaurants

  • Oriental Restaurant — 1 min walk
  • Bún Chả Hàng Quạt - 2 min walk
  • King Roti - 2 min walk
  • Mỹ Phồ - 3 min walk
  • Noodle & Roll - 3 min walk

About this property

Golden Silk Boutique Hotel

Boutique hotel connected to the convention centre in Hanoi with full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and 2 bars/lounges. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/café and self parking. All 55 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, premium bedding and LCD TVs.
Golden Silk Boutique Hotel offers 55 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Silk Spa. Services include facials and body treatments. The spa is equipped with a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (VND 235000 per day)
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Access to nearby health club
  • Full-service spa

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese (Mandarin)
  • English
  • Vietnamese

Business services

  • Business centre
  • Computer station
  • Conference space (1076 square feet)
  • A meeting room

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bathtub or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 50-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 6 children stay free when using existing bedding
Rollaway/extra beds are available for VND 545000.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 517500 per vehicle (one way)
  • Self-parking fee: VND 235000 per day
  • Rollaway bed fee: VND 545000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
No pets and no service animals are allowed at this property

Property is also known as

Golden Silk Boutique
Golden Silk Boutique Hanoi
Golden Silk Boutique Hotel
Golden Silk Boutique Hotel Hanoi
Golden Silk Hotel
Silk Boutique
Silk Boutique Hotel
Silk Hotel
Golden Silk Hotel Hanoi
Golden Silk Boutique Hotel Hotel
Golden Silk Boutique Hotel Hanoi
Golden Silk Boutique Hotel Hotel Hanoi

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 221 out of 534 reviews
5 - Excellent 41%
Rating 4 - Good. 227 out of 534 reviews
4 - Good 43%
Rating 3 - Okay. 62 out of 534 reviews
3 - Okay 12%
Rating 2 - Poor. 20 out of 534 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 534 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old town Hanoi. Walk out the door and leave the tranquil peace of the hotel for the chaos of busy Hanoi. We stayed 3 times over a 3 week holiday as we went out to other areas. The last time we upgraded to a street view room with balcony and loved that. Don't really like an inside room. Staff and service was excellent. Food was good.
Stayed 1 night in Feb 2020

4/5 Good

Travelled with group
Liked: Staff & service
In Hanoi
Very good service Very good breakfast Very good location
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 5th time staying there. It is a great location with friendly and helpful staff.
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is super nice. We’re on a busy road so it is a little unnerving to cross it, when we ordered a taxi the staff helped us cross the road to get to it.
Stayed 1 night in Jan 2020