West Lake's peaceful setting creates a perfect retreat after exploring Hanoi's vibrant Old Quarter, with multilingual staff ready to enhance the experience
Gia Kim Hotel offers a tranquil spot near West Lake with practical amenities. Guests enjoy in-room WiFi, dry cleaning, laundry services, tour ticket help, and luggage storage. The attentive multilingual staff consistently earns praise from visitors.
Reviews
6.06.0 out of 10
Popular amenities
Free Wi-Fi
Air-conditioning
Laundry room
Housekeeping
24/7 front desk
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Check-in start time: 1:30 PM; check-in end time: 1:30 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Airport shuttle fee: VND 598000 per vehicle (one-way)
Airport shuttle fee per child: VND 598000 (one-way), (from 12 to 18 years old)
Credit card charges are subject to a surcharge of 3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Frequently asked questions
Is Gia Kim Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Gia Kim Hotel?
This property doesn't offer parking.
What time is check-in at Gia Kim Hotel?
Check-in start time: 1:30 PM; check-in end time: 1:30 PM. After-hours check-in is not available.
What time is check-out at Gia Kim Hotel?
Checkout is at noon.
Does Gia Kim Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 598000 per vehicle applies.
Where is Gia Kim Hotel located?
Located in Tay Ho, this hotel is steps from West Lake and 1.9 mi (3.1 km) from Hoan Kiem Lake. Tran Quoc Pagoda and Quan Thanh Temple are also within 1 mile (2 km).
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Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
8.0
Location
8.0
Staff & service
5.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 2 out of 2 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
Verified
6/10 Okay
Timothy
8 Apr 2019
Liked: Cleanliness
Disliked: Property conditions & facilities
Not great, but cheap
No laundry service. Shower was poor quality. One light in bathroom didn't work, making it darker than ideal. But cheap and otherwise ok.