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Dal Vostro Hotel & Spa

Photo gallery for Dal Vostro Hotel & Spa

Featured image
Indoor pool
Indoor pool
Terrace/patio
Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Overview of Dal Vostro Hotel & Spa

Dal Vostro Hotel & Spa

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
12 Bao Khanh, Hoan Kiem, Hanoi

Explore the area

  • Popular LocationHoan Kiem Lake2 min walk
  • Popular LocationSt. Joseph's Cathedral5 min walk
  • Popular LocationHanoi Opera House15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)26 min drive

Choose dates to view prices

About this area

Hanoi

Dal Vostro Hotel & Spa is located in Hoan Kiem, a neighbourhood in Hanoi, and is in the city centre and on a lake. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Ngoc Son Temple and Imperial Citadel of Thang Long. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's location for the sightseeing.

What's nearby

  • Hoan Kiem Lake - 2 min walk
  • Dong Kinh Nghia Thuc Square - 4 min walk
  • Hang Gai Street - 4 min walk
  • St. Joseph's Cathedral - 5 min walk
  • Hanoi Opera House - 15 min walk

Restaurants

  • Cafe nhà thờ - 2 min walk
  • The Note Coffee - 3 min walk
  • Café Runam - 3 min walk
  • Take Eat Easy Ice-cream & Cafe - 3 min walk
  • Mediterraneo - 3 min walk

Getting around

  • Hanoi Long Bien Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 26 min drive

About this property

Dal Vostro Hotel & Spa

Lakefront Hanoi hotel in Hoan Kiem, near Hoan Kiem Lake
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site. All 40 soundproofed rooms provide free WiFi, free wired Internet and memory foam beds. Conveniences include washers/dryers and coffee makers, and guests will appreciate thoughtful touches such as pillow menus and bathrobes.
Dal Vostro Hotel & Spa offers 40 forms of air-conditioned accommodation with washers/dryers and minibars. Memory foam beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 45-inch Flat-screen televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a spa tub and a sauna.
Lotus Spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Return train station shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10:30 AM: VND 75000 per person
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Sauna
  • Hot tub
  • Steam room
  • Swimming pool
  • Wine-tasting room

Family friendly

  • Children's toys
  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Vietnamese

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (323 square feet)
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 45-inch flat-screen TV
  • TV channels
  • First-run films
  • Netflix
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Washer and dryer
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 350000.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee
  • Valentine's Day gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: VND 75000 per person (approximately)
  • Airport shuttle fee: VND 400000 per room
  • Airport shuttle fee per child: VND 0
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: VND 350000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 1:00 PM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on 14 February
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dal Vostro Hotel Hanoi
Dal Vostro Hotel
Dal Vostro Hanoi
Dal Vostro
Dal Vostro Hotel Spa
Dal Vostro Hotel & Spa Hotel
Dal Vostro Hotel & Spa Hanoi
Dal Vostro Hotel & Spa Hotel Hanoi

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 176 out of 274 reviews
5 - Excellent 64%
Rating 4 - Good. 79 out of 274 reviews
4 - Good 29%
Rating 3 - Okay. 10 out of 274 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 274 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 274 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.7/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
satisield
Im satisfield with my time here
Stayed 1 night in Nov 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay, Nice location
This hotel was comfortable. I'm happy with my stay here and would stay again. I had a executive balcony room, balcony is very small, sized for flower pots. The balcony rooms are facing the street. There are bars and restaurants nearby but I had no problem with noise in my room. The first evening the Wifi was very slow, however the speed was good at night and any other time of my multi night stay at the hotel. The hotel should change their WiFi security from the old standard WPA to more modern security. The wifi router is capable and works at 5GHz.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was fantastic. The location was amazing. only 300m from the heart of the Old Quarter in a quite street. The buffet breakfast was great and the Hotel staff we amazing, friendly, helpful and go out of their way to make your stay fabulous. If you are looking for a bigger/average size room I recommend the executive or higher either with or without balcony. A big thank you to all the staff at Dal Vostro. We hope to see you again :)
Stayed 5 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020