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Capella Hanoi

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Luxury
5.0 star property
9.6

Exceptional

Opulent escape in serene Hanoi

Elaborate decor and stunning design create an opulent atmosphere, perfectly complementing the serene, stylish vibe of Hanoi. Delight in personalised service, unique hotel rituals, and a relaxing spa for an unforgettable stay.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$627
includes taxes & fees
23 June - 24 June

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are available for VND 5103000.0 per night.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: VND 5103000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Capella Hanoi have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Capella Hanoi?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Capella Hanoi on 23 June 2026 start from AU$627, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Capella Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Capella Hanoi?

Self-parking is free at this property.

What time is check-in at Capella Hanoi?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Capella Hanoi?

Checkout is at noon.

Where is Capella Hanoi located?

Located in Hoan Kiem, this luxury hotel is within a 10-minute walk of Ly Thai To Park and Hoan Kiem Lake. Vietnam Revolution Museum and Hanoi Opera House are also within 5 minutes. Hanoi Long Bien Station is 25 minutes by foot and Hanoi Railway Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 72 out of 82 reviews
Rating 8 - Good. 5 out of 82 reviews
Rating 6 - Okay. 2 out of 82 reviews
Rating 4 - Poor. 2 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

Reviews

Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
Beautiful unique colonial era room. The cleanliness was of a very high standard and the breakfast was one of the most memorable aspects of the stay. Location is perfect as it’s a close stroll to anything in the old quarter.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jitendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property but nothing else is good around it. Convenient since it connects you to Fansipas internally. Not much dining options. View given to us from our room was awful. Pool is amazing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with excellent decor, staff and food.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff to the room to the restaurants to the ambience, this is one of the finest hotels I have ever stayed in
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again!

Beautiful property, great location! Don’t miss breakfast and cocktails at the lounge. The staff is so helpful and nice too!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We already miss it already! My husband and I's favorite hotel we have ever stayed in. The hotel in itself is an experience from the soiree's they have to the fun themed rooms themselves. The food is excellent as well as they are Michelin recommended. Perfect for those looking for a unique spunky hotel that has aesthetics taking you back to the Roaring 20s.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Conrad Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and beautiful hotel deco.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

GILMAR

Liked: Staff & service, amenities, property conditions & facilities
The hotel is excelent. It was the best hotel I have ever been. The service is outstanding
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel. Perfect service and amenities.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class

Amazing hotel. Great and very helpfull staff. Highly recomended.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at this hotel was an absolutely outstanding experience! From the warm hospitality and top-notch amenities, every detail was perfect. The service was exceptional, the rooms were beautifully designed, and the atmosphere made our trip even more special. Highly recommend for anyone looking for a luxurious and unforgettable stay!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to details and tip top service from all the staff. Best hotel!
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Hoi Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want service, this is the place. You wont regret it.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Wing Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and welcomed by staff Enjoyed afternoon tea and evening ritual sessions Will definitely revisit again
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Katsuhito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to the old town and tourist attractions. We had a great time. Thank you very much.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A remarkable elegant luxury experience at this beautifully decorated art deco opera themed hotel. Professional staff makes each guests comfort a priority. Dining was impeccable with wonderful quality and selections. Along with the lovely city of Hanoi, this hotel is a destination all its own!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Dang Khoa Vu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best

Lovely hotel with excellent service. We really enjoyed our stay with Capella and it was one of our best hotel experiences. All the small details makes it special. Highly recommended.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Arnt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Exceptional. We came from Hotel Marina Bay Sands in Singapore and this was just another level. I think it was my best experience at a Hotel ever. Very Nice bars and restaurant. Truly a top experience from the time you entered to you left.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply outstanding and over the top service !

We booked a junior suite for our one night stay and arrived to an upgrade to a Royal Opera Suite. This should be a six star hotel. The attention to detail in the design, service and Michelin star restaurant was incredible. Just can’t say enough about our truly memorable experience.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

YUKIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable. Since my birthday was near, I also received a celebratory cake. I was also grateful for the attention . I would like to make a reservation again next year.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
We are a family consisting of four members, and it is with great pleasure that we share our experience at your esteemed establishment. Our stay at this hotel has undoubtedly been one of the most remarkable experiences we have encountered during our travels. The level of service we received, characterized by fine attentions and meticulous care to every detail, was truly exceptional. This was made possible by the dedicated staff, whose commitment to excellence ensured that each member of our family felt not only welcomed but indeed better than we do in the comfort of our own home. Furthermore, the culinary offerings at your restaurant were nothing short of spectacular. Each dish was a testament to the skill and creativity of your chefs, providing us with a dining experience that will linger in our memories for years to come. Additionally, the location of the hotel proved to be exceptionally safe and conducive for leisurely walks, adding an extra layer of enjoyment to our visit. We extend our heartfelt gratitude for the abundance of care and attention you have bestowed upon us throughout our stay. Your efforts have not only met but exceeded our expectations, and we are sincerely thankful for the way you looked after us during our time at your hotel. Once again, thank you for an unforgettable experience. We look forward to the opportunity of returning in the future.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

GURINDER SINGH

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Aristidis

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, impeccable service, lovely suites.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

MICHEL

Liked: Cleanliness, staff & service, amenities
The room was simply breathtaking- refined, elegant, and filled with exquisite details. Every corner tells you a story of craftsmanship and care. The service was impeccable, the team was warm and incredibly attentive.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night at the Capella between two photography tours, and it has set a new benchmark for what a hotel can be. Booked a Premier Room, upgraded unprompted to a Studio Grand Suite with a separate living and dining areas, marble bathroom with freestanding tub, Bamford amenities, a handwritten welcome card from the GM, and hand-painted wooden tortoises as a turndown gift. None of it felt like a script. The design is the property's real achievement: a new build executing a confident 1920s French-Vietnamese deco vocabulary, every detail considered down to the bakelite phone in the ensuite. Two throwaway comments I made on arrival were quietly referenced by multiple staff that evening. Anticipatory personalisation usually associated with Ritz-Carlton, executed here with more restraint. Dinner at Backstage was outstanding. I'll be back.
Stayed 1 night in May 2026