Verified
8/10 Good
Ching-Hsun
23 Aug 2018
Nice hotel in quite location
Ching-Hsun
Stayed 2 nights in Aug 2018
Canary Hotel & Apartment
3.5 star property
Escape to an urban retreat surrounded by natural beauty. Enjoy personalized support from multilingual staff while exploring all that Hanoi has to offer.
Choose dates to view prices
Photo gallery for Canary Hotel & Apartment
In the heart of Hanoi, Canary Hotel & Apartment offers a serene oasis with a lush garden and tranquil terrace. Guests appreciate the helpful staff, multilingual support, and convenient amenities like dry cleaning/laundry services, luggage storage, tour/ticket assistance and in-room WiFi.
Reviews
7.27.2 out of 10
Good
Popular amenities
- Free Wi-Fi
- Air-conditioning
- Laundry room
- Room service
- Housekeeping
- 24/7 front desk
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About this property
Canary Hotel & Apartment
- Hotel near West Lake
- Consider a stay at Canary Hotel & Apartment and take advantage of a terrace, a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
- You'll also find perks such as:
- A round-trip airport shuttle (surcharge), smoke-free property and multilingual staff
- Concierge services, luggage storage and a reception hall
- A lift, a 24-hour front desk and tour/ticket information
- Guest reviews give good marks for the overall condition
- Room features
- All guest rooms at Canary Hotel & Apartment offer comforts, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
- Extra conveniences in all rooms include:
- Bathrooms with showers and free toiletries
- 32-inch flat-screen TVs with cable channels
- Fridges, daily housekeeping and desks
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Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
- Airport shuttle fee: VND 300000 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Frequently asked questions
Is Canary Hotel & Apartment pet-friendly?
No, pets are not allowed at this property.
How much is parking at Canary Hotel & Apartment?
This hotel doesn't offer parking.
What time is check-in at Canary Hotel & Apartment?
Check-in start time: 2 PM; check-in end time: midnight.
What time is check-out at Canary Hotel & Apartment?
Checkout is at noon.
Does Canary Hotel & Apartment provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 300000 per vehicle applies.
Where is Canary Hotel & Apartment located?
Located in Ba Dinh, this hotel is within 1 mi (2 km) of Embassy of Japan and West Lake. Hoan Kiem Lake is 2.8 mi (4.5 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6
Cleanliness
8.0
Location
7.0
Staff & service
5.6
Property conditions & facilities
Rating 10 - Excellent. 0 out of 9 reviews
10 - Excellent
0
Rating 8 - Good. 7 out of 9 reviews
8 - Good
7
Rating 6 - Okay. 1 out of 9 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 9 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 9 reviews
2 - Terrible
1
Reviews
Verified
8/10 Good
JIN
19 Jan 2020
水廻りの清掃が残念だったが値段の割には広い部屋で何人かで泊まるのであれば、とても良いと思います。
１本入った道にあるので深夜は怖いです。
JIN
Stayed 2 nights in Jan 2020
Verified
8/10 Good
Verified traveller
16 Jan 2020
Disliked: Amenities
水回りの清掃が残念だった。
Verified traveller
Stayed 2 nights in Jan 2020
Verified
8/10 Good
Verified traveller
27 Dec 2019
Liked: Staff & service, room comfort
フレンドリーなスタッフ。気負いなく，自宅感覚で滞在できました。
Verified traveller
Stayed 6 nights in Dec 2019
Verified
8/10 Good
Verified traveller
27 Dec 2019
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The air conditioner was not work.
Verified traveller
Stayed 3 nights in Dec 2019
Verified
6/10 Okay
CHIH WEI
26 Dec 2018
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
整體CP值算高
整體環境還算ok, CP值算高, 附近很熱鬧很方便, 離 Lotte Mall 很近, 走路只要5分鐘!
但半夜有喝醉酒的旅客來敲房門, 很吵 !
CHIH WEI
Stayed 1 night in Dec 2018
Verified
8/10 Good
Verified traveller
27 Aug 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business location
Good location short distance from Lotte Building.
Verified traveller
Stayed 1 night in Aug 2018
Verified
2/10 Terrible
Verified traveller
2 Feb 2019
Disliked: Cleanliness, property conditions & facilities, room comfort
Verified traveller
Stayed 3 nights in Jan 2019
Verified
8/10 Good
Verified traveller
12 Sept 2018
Liked: Cleanliness, property conditions & facilities
Verified traveller
Stayed 4 nights in Sep 2018