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Bonsella Prestige Hotel and Spa

Photo gallery for Bonsella Prestige Hotel and Spa

Featured image
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Bonsella Prestige Hotel and Spa

Bonsella Prestige Hotel and Spa

4.0 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
23-25 Nguyen Sieu, Hang Buom, Hoan Kiem, Hanoi, 10000

Explore the area

  • Popular LocationHanoi Old City Gate2 min walk
  • Popular LocationHoan Kiem Lake9 min walk
  • Popular LocationSt. Joseph's Cathedral15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Choose dates to view prices

About this area

Hanoi

Bonsella Prestige Hotel and Spa is located in Hoan Kiem, a neighbourhood in Hanoi. Hanoi Opera House and Vietnamese National Tuong Theatre are cultural highlights, and some of the area's landmarks include Hanoi Old City Gate and St. Joseph's Cathedral. Train Street and Ho Tay Water Park are also worth visiting. Guests love the hotel's location for the sightseeing.

What's nearby

  • Hanoi Old City Gate - 2 min walk
  • Dong Xuan Market - 5 min walk
  • Hanoi Old Town Night Market - 6 min walk
  • Hoan Kiem Lake - 9 min walk
  • St. Joseph's Cathedral - 15 min walk

Getting around

  • Hanoi Long Bien Station - 7 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • Happy Coffee Bean - 2 min walk
  • Kim Lai Cafe - 2 min walk
  • Café Hue Organic Coffee - 2 min walk
  • Hoangs Restaurant - 2 min walk
  • Bamh My P vietnamese bread - 2 min walk

About this property

Bonsella Prestige Hotel and Spa

4-star Hanoi hotel in Hoan Kiem, near Thang Long Water Puppet Theatre
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include spa services, concierge services and dry cleaning. All 45 rooms offer free WiFi, 2 bathrooms and Smart TVs with cable channels. Minibars, room service and free bottled water are among the other amenities available to guests.
Bonsella Prestige Hotel and Spa offers 45 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 40-inch Smart televisions come with cable channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness centre
  • Spa services

Family friendly

  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Vietnamese

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • 2 bathrooms
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch smart TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 575000.0 per day.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 700000 per vehicle (roundtrip)
  • Rollaway bed fee: VND 575000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bonsella Prestige Hotel Spa
Bonsella Prestige Hotel Hanoi
Bonsella Prestige Hotel
Bonsella Prestige Hanoi
Bonsella Prestige
Bonsella Prestige Spa Hanoi
Bonsella Prestige Hotel and Spa Hotel
Bonsella Prestige Hotel and Spa Hanoi
Bonsella Prestige Hotel and Spa Hotel Hanoi

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 121 out of 144 reviews
5 - Excellent 84%
Rating 4 - Good. 20 out of 144 reviews
4 - Good 14%
Rating 3 - Okay. 2 out of 144 reviews
3 - Okay 1%
Rating 2 - Poor. 0 out of 144 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 144 reviews
1 - Terrible 1%

4.8/5

Cleanliness

5.0/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

1/5 Terrible

Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff.very friendly and helpful
Stayed 3 nights in Feb 2020

5/5 Excellent

Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanoi gem
We are so happy to have chosen this hotel. The staff was very accommodating, amazing breakfast included. Bed was very comfortable. Would recommend.
Stayed 2 nights in Feb 2020

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad little hotel central to all the action. Gym bit too small tho if like exercising for 4 star. Staff where amazing helpful always willing to help. Overall cant complain for cost paid
Stayed 1 night in Feb 2020