The Silk Lakehouse, Shangri-La Hangzhou

Luxury hotel with 24-hour health club and rooftop terrace

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Located close to West Lake and Broken Bridge, The Silk Lakehouse, Shangri-La Hangzhou provides a rooftop terrace, a coffee shop/cafe and a garden. The on-site restaurant, Living Room by Alan Yu, offers breakfast, lunch, dinner and garden views. Fitness classes and yoga classes are offered at the 24-hour health club; The Silk Lakehouse, Shangri-La Hangzhou also has dry cleaning/laundry services, a bar and a conference centre. Guests can connect to free in-room WiFi.

Wonderful

Popular amenities

Bar
Room service
Pool
Breakfast available
Gym
Housekeeping

includes taxes & fees

4 Nov - 5 Nov

Room options

Check availability for these dates

Tonight

Oct 20 - Oct 21

Tomorrow

Oct 21 - Oct 22

All rooms

1 bed

2 beds

Showing 7 of 7 rooms

Premier Room, Garden View

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

42 sq m
Sleeps 4
1 King Bed

Romance Room, Lake View

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

57 sq m
Sleeps 4
1 King Bed

West Lake Suite

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

68 sq m
1 bedroom
Sleeps 4
1 King Bed

Room, 1 King Bed, Garden View

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

43 sq m
Sleeps 3
1 King Bed

Twin Room, Garden View

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

43 sq m
Sleeps 3
2 Twin Beds

Suite, Garden View (Serenity)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

Sleeps 4
1 King Bed

Suite, Lake View (Serenity)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

Sleeps 4
1 King Bed

About the area

78 Beishan Road, Hangzhou, Zhejiang, 310007

What's nearby

West Lake - 1 min drive - 0.0 km
Zhejiang University Yuquan Campus - 4 min drive - 3.1 km
Lingyin Temple - 6 min drive - 4.9 km
Hangzhou Tower Shopping Mall - 8 min drive - 7.0 km
Wulin Square - 8 min drive - 4.6 km

Getting around

Huanglong Cave Station - 4 min drive
South Railway Station - 23 min drive
Hangzhou (HGH-Xiaoshan Intl.) - 53 min drive

Restaurants

‪金沙厅 - ‬3 min drive
‪WL Bistro - ‬2 min drive
‪樓外樓 - ‬1 min walk
‪咬不得高祖生煎 - ‬11 min walk
‪Coffee Garden - ‬8 min walk

About this property

The Silk Lakehouse, Shangri-La Hangzhou

Luxury hotel near West Lake

Located close to Broken Bridge and Zhejiang University Yuquan Campus, The Silk Lakehouse, Shangri-La Hangzhou provides a rooftop terrace, a coffee shop/cafe and a garden. The on-site restaurant, Living Room by Alan Yu, offers breakfast, lunch, dinner and garden views. Fitness classes and yoga classes are offered at the 24-hour health club; The Silk Lakehouse, Shangri-La Hangzhou also has dry cleaning/laundry services, a bar and a conference centre. Stay connected with free in-room WiFi.

Other perks include:

An indoor pool, along with sunloungers and a lifeguard on site
Limo/town car service, buffet breakfast (surcharge) and free bike hire
Meeting rooms, a 24-hour front desk and concierge services
Multilingual staff, local meal delivery service and luggage storage

Room features

All 68 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as iPads and pillow menus.

Extra amenities include:

Children's slippers, children's dinnerware and free infant beds
Bathrooms with heated floors and rainfall showers
LCD TVs with satellite channels
Wardrobes/cupboards, electric kettles and heating

Similar properties

Premium bedding, minibar, in-room safe, desk

Pool
Spa
Parking included
Free WiFi

includes taxes & fees

9 Nov - 10 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Limo/town car service
Onsite parking includes off-street options

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 312 for adults and CNY 156 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Couples/private dining

Restaurants on site

Living Room by Alan Yu

Things to do

24-hour health club
Bicycle storage
Fitness classes
Free bicycle rentals
Indoor pool
Pilates classes
Yoga classes

Family friendly

Children's dinnerware
In-room cot
Indoor pool
Lifeguards on site
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

3 meeting rooms
Conference centre

Outdoors

Garden
On the waterfront
Pool loungers
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Braille/raised signage
Front entrance ramp
No lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchairs on site

1 building
4 floors
Art Deco architecture
Banquet hall
Built in 2025
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Lifeguards
Local artist showcase
Local culture and ecosystem education
Reception hall
Rooftop garden
Smoke-free property
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Free cot
Pillow menu
Premium bedding

Bathroom

Children's robes
Children's slippers
Designer toiletries
Dressing gowns
Hair dryer
Heated bathroom floor
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

IPad
LCD TV with satellite channels

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Free minibar (limited items)
Meal delivery service
Restaurant dining guides

Air conditioning
Connecting rooms available
Eco-friendly toiletries
Electrical adapters
Heating
Individual decor
Individual furnishings
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g. directions)

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 583.0 per night.

Free cots are available on request at the property

Payment types

Important information

Optional extras

Fee for buffet breakfast: from approximately CNY 312 for adults and from CNY 156 for children
Rollaway bed fee: CNY 583.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Alipay and WeChat Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses eco-friendly cleaning products

We should mention

This property does not have any lifts

Pool access available from 6:00 AM to 10:00 PM

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

The Silk Lakehouse, Shangri-La Hangzhou Hotel

The Silk Lakehouse, Shangri-La Hangzhou Hangzhou

The Silk Lakehouse, Shangri-La Hangzhou Hotel Hangzhou

Frequently asked questions

Does The Silk Lakehouse, Shangri-La Hangzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at The Silk Lakehouse, Shangri-La Hangzhou?

As of 20 Oct 2025, prices found for a 1-night stay for 2 adults at The Silk Lakehouse, Shangri-La Hangzhou on 4 Nov 2025 start from AU$738.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Silk Lakehouse, Shangri-La Hangzhou pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Silk Lakehouse, Shangri-La Hangzhou?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Silk Lakehouse, Shangri-La Hangzhou?

Checkout is at noon.

Where is The Silk Lakehouse, Shangri-La Hangzhou located?

Located in Xihu, this luxury hotel is within 2 mi (3 km) of West Lake, Broken Bridge and Zhejiang University Yuquan Campus. Wulin Square and Hangzhou Tower Shopping Mall are also within 3 mi (5 km).

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

The Silk Lakehouse, Shangri-La Hangzhou Reviews

9.2

Wonderful

10/10

Cleanliness

9.6/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

10/10 Excellent

Kenneth

9 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2025

10/10 Excellent

Li-Shao

14 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2025

The Silk Lakehouse, Shangri-La Hangzhou

Choose dates to view prices

Photo gallery for The Silk Lakehouse, Shangri-La Hangzhou

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Premier Room, Garden View

Premier Room, Garden View

Highlights

View all photos for Romance Room, Lake View

Romance Room, Lake View

Highlights

View all photos for West Lake Suite

West Lake Suite

Highlights

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Highlights

View all photos for Twin Room, Garden View

Twin Room, Garden View

Highlights

Suite, Garden View (Serenity)

Highlights

Suite, Lake View (Serenity)

Highlights

About the area

What's nearby

Getting around

Restaurants

About this property

The Silk Lakehouse, Shangri-La Hangzhou

Similar properties

Grand Hyatt Hangzhou

Grand Hyatt Hangzhou

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

National rating

Property is also known as

Frequently asked questions

Have a question?

The Silk Lakehouse, Shangri-La Hangzhou Reviews

Reviews

Wonderful

10/10

9.6/10

10/10

10/10

Reviews

10/10 Excellent

Kenneth