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Mercure Hangzhou West Lake

Property class: 3.5

Choose dates to view prices

A terrace, 2 coffee shops/cafes and dry cleaning/laundry services are just a few of the amenities provided at Mercure Hangzhou West Lake. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is AU$98
includes taxes & fees
30 Aug - 31 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

A neatly made bed with a large headboard, two bedside tables with lamps, and a small table with a phone and a vase of flowers.

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A modern hotel room with a flat-screen TV, a desk, two beds, and a large window with curtains.

Deluxe Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV on the wall, and a large window with a city view.

Privilege, Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 2 Single Beds

A modern hotel room with a flat-screen TV, a desk, two beds, and a large window with curtains.

Privilege, Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a TV, and a bathroom visible through an open door.

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Downtown Hangzhou neighbourhood, Mercure Hangzhou West Lake is connected to a shopping centre. Zhejiang Science and Technology Museum and Hangzhou Opera are cultural highlights, and some of the area's attractions include Xihu Tiandi and Westlake Culture Plaza. Zhejiang Museum of Natural History and Xiling Seal Engraves Society are also worth visiting. Visit our Hangzhou travel guide
Map
No 3 Zhonghe North Road, Xiacheng District, Hangzhou, Zhejiang, 310006

What's nearby

  • A traditional Chinese pavilion by a calm lake at night.
    West Lake
    18 min walk - 1.5 km
  • Wushan Night Market
    14 min walk - 1.2 km
  • Hangzhou China Silk Town
    18 min walk - 1.6 km
  • Wulin Square
    2 min drive - 2.2 km
  • Hangzhou Tower Shopping Mall
    3 min drive - 2.5 km

Getting around

  • Hangzhou Station
    11 min drive
  • Wan’an Bridge Station
    12 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    34 min drive

Restaurants

  • Bellevue Cafe Hyatt
    3 min drive
  • 新开元大酒店
    14 min walk
  • Starbucks Hefang Street Concept Store
    3 min drive
  • Chimney烟囱
    5 min walk
  • 圣都公寓

About this property

Mercure Hangzhou West Lake

  • Hotel near West Lake
  • At Mercure Hangzhou West Lake, you can look forward to a terrace, 2 coffee shops/cafes and dry cleaning/laundry services. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
    • A front desk safe, smoke-free property and luggage storage
    • Meeting rooms, tour/ticket information and a water dispenser
  • Room features
  • All 292 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • More amenities include:
    • Rainfall showers and hairdryers
    • LCD TVs with cable channels
    • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: China Green Hotel. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CNY 10 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 69 to 69 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 69 to 69 per person
  • Self-parking fee: CNY 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply
Guests under 14 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Mercure Hangzhou West Lake pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Hangzhou West Lake?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Mercure Hangzhou West Lake on 30 Aug 2026 start from AU$98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Hangzhou West Lake?

Self-parking is available for CNY 10 per day. Limited spots are available.

What time is check-in at Mercure Hangzhou West Lake?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Mercure Hangzhou West Lake?

Checkout is at noon.

Where is Mercure Hangzhou West Lake located?

Located in Downtown Hangzhou, this hotel is within 1 mi (2 km) of Hangzhou Jiali Center and West Lake. Si Cheng Church and Zhejiang University First Affiliated Hospital are also within 15 minutes. Wan’an Bridge Station is 12 minutes by foot and wan'an Bridge Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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