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Hotel Indigo Hangzhou Uptown by IHG

4.0 star property
Experience the perfect mix of relaxation and convenience. Dip into the indoor pool or connect with colleagues at the business center.

Choose dates to view prices

Hotel Indigo Hangzhou Uptown, an IHG Hotel offers a unique blend of traditional charm and modern amenities. Unwind at the indoor pool, stay connected with free in-room WiFi, or indulge in a meal at ING restaurant - guests appreciate the helpful multilingual staff and convenient services like dry cleaning/laundry and 24-hour front desk.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$181
includes taxes & fees
21 June - 22 June

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 168 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Hotel Indigo Hangzhou Uptown by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Indigo Hangzhou Uptown by IHG?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Hangzhou Uptown by IHG on 21 June 2026 start from AU$181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Indigo Hangzhou Uptown by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Indigo Hangzhou Uptown by IHG?

Self-parking is free at this property.

What time is check-in at Hotel Indigo Hangzhou Uptown by IHG?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Indigo Hangzhou Uptown by IHG?

Checkout is at noon.

Where is Hotel Indigo Hangzhou Uptown by IHG located?

Located in Shangcheng, this hotel is 1.6 mi (2.6 km) from Southern Song Dynasty Guan Kiln Museum, and within 6 mi (10 km) of West Lake and Qinghefang Old Street. Nine Creeks Meandering Through a Misty Forest and Broken Bridge are also within 6 mi (10 km). Shuichengqiao Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Amenities

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified

10/10 Excellent

Hongxi

Liked: Cleanliness, staff & service, property conditions & facilities
its nice place to stay staff were super friendly！
Stayed 1 night in Nov 2024
Verified

8/10 Good

margarethe

Liked: Cleanliness, amenities, property conditions & facilities
clean and spacious room, hotel is next to metro station
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and courteous staff. Close to the river walk. Very good value for the money.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務一流。環境清靜企理。
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

CHIAHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

無可挑剃

服務超級無敵好， 房間舒適，浴室非常乾淨 無可挑剃
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

CHIAHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

top service

非常的好。 房間舒適，服務態度非常好。 讓我想要 以後差旅儘量以這間酒店為主
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Chiu Ting Christina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024