Located on a lake, Holiday Wuyang Hotel Hangzhou is in Shangcheng, a neighborhood in Hangzhou. Museum of Traditional Chinese Medicine and Zhu Bingren Bronze Art Museum are cultural highlights, and some of the area's attractions include Xihu Tiandi and Hangzhou Zoo. Zhejiang Science and Technology Museum and Hangzhou Stadium are also worth visiting.
West Lake is located near Holiday Wuyang Hotel Hangzhou, which provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
Free self-parking and valet parking
Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
Luggage storage, concierge services and a lift
Room features
All 109 rooms offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
Down duvets and rollaway/extra beds (surcharge)
Rainfall showers, designer toiletries and shower/bath combinations
TVs with cable channels
Fridges, electric kettles and heating
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Food and drink
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 58 for adults and CNY 29 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Bicycle rentals
Gym
Family friendly
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
Business centre
Meeting rooms
Outdoors
Garden
On a lake
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
8 floors
Art Deco architecture
Banquet hall
Building
Built in 2004
Room amenities
Bedroom
Blackout drapes
Down comforter
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Shower/bathtub combination
Slippers
Towels
Entertainment
Pay films
TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Free local calls
Heating (climate-controlled)
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: CNY 500.00
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately CNY 58.00 for adults and CNY 29 for children
Airport shuttle fee: CNY 300 per vehicle (one way)
Airport shuttle fee per child: CNY 300 (one-way), (from 10 to 12 years old)
Rollaway bed fee: CNY 180 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
We should mention
No pets and no service animals are allowed at this property
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Holiday Wuyang Hotel
Holiday Wuyang Hangzhou
Holiday Wuyang
Wuyang Hangzhou Hangzhou
Holiday Wuyang Hotel Hangzhou Hotel
Holiday Wuyang Hotel Hangzhou Hangzhou
Holiday Wuyang Hotel Hangzhou Hotel Hangzhou
Frequently asked questions
Is Holiday Wuyang Hotel Hangzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at Holiday Wuyang Hotel Hangzhou?
Self-parking and valet parking are free at this property.
Does Holiday Wuyang Hotel Hangzhou provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
Holiday Wuyang Hotel Hangzhou Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 14 out of 62 reviews" "
10 - Excellent
14
Rating 8 - Good. 32 out of 62 reviews" "
8 - Good
32
Rating 6 - Okay. 7 out of 62 reviews" "
6 - Okay
7
Rating 4 - Poor. 6 out of 62 reviews" "
4 - Poor
6
Rating 2 - Terrible. 3 out of 62 reviews" "
2 - Terrible
3
8.0/10
Cleanliness
7.6/10
Staff & service
5.6/10
Amenities
7.6/10
Property conditions & facilities
Reviews
6/10 Okay
Wun Ho
28 Dec 2019
Disliked: Cleanliness
The service is worser than 2017, room cleaning hasn’t washed cup, some guests were smoking at the room and opened their room
Wun Ho
Stayed 3 nights in Dec 2019
6/10 Okay
Jun
24 July 2019
Disliked: Room comfort
Jun
Stayed 2 nights in Jul 2019
4/10 Poor
Verified traveller
Travelled with family and small children, Travelled with group
The location is good; right off bus line 31, walking distance to West Lake and beautiful views. One staff person spoke English. The others who didn’t acted professionally but didn’t make any effort to communicate in either Mandarin or English.
The walls in the room were chipped away and had mold growing on them. We didn’t have any water available until midnight, and then it took time for hot water to be available. We arrived at 5 pm and they said our room wasn’t ready, we insisted and they allowed us to check in. Posted check in time is 3pm. The lobby bar has really limited choices. Make sure you show up for breakfast we’ll before the ending time as they take everything down right at 9:30. Food past 9:00 was cool and dried up. Our room keys failed several times and we had to reprogram them every time we returned from an outing. Whenever we called the front desk, they would hang up without saying anything and then have someone who spoke English call back.
Overall, this property is okay. Perhaps a little overpriced for the quality and service. But the neighborhood and convenience to the area is worth it.
We stayed 2 days over there. Staffs are friendly and helpful in general. The location is very convenient with many restaurants around and only few minutes walking to West Lake. The room we stayed is quite small, maybe it is because of those furnitures inside room. Overall we are happy with the hotel and it is good value for money.
Arrived at night about 9pm and there was only a check in table. The staff was multi-tasking, answering phone calls, replying to other guests,......and it took me about 15mins to check in even as I'm the only 1 checking in at that time.
Hotel location is just opposite the west lake which is good given that I get to take a stroll in early morning before rushing off to the airport.
Breakfast is average, doesn't really have a big spread.
The hotel was modern, clean and the service was impeccable. The location right next to west lake, dining and so much more was fantastic. The only problem, and it was a big one for me, was that it was unseasonably warm and my room was 85 degrees F. Hotel management informed me that it was their hotel tradition not to turn on air conditioning in the evening. After two encounters, I settled for an electric fan that I stuck in the window to draw out hot air. It made an otherwise fantastic visit nearly unbearable.