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"Great view from room, but this hotel charged for every little thing, including water for the room, pool tables in lounge, other games for kids, hotel shuttle to/from town. Need to leave a deposit in order to charge to the room at all. Overcharging for room service. Only one restaurant open at a time. Lights that wouldn't turn off in one room - staff solved the problem by cutting the wire to the light altogether. Not all that many options for hotels on Cat Ba, so this looked good comparatively, but it did not live up to the rating. "

"A wonderful resort with all the necessary amenities and very lovely staff"

"Great location and views. Really good accommodation - comfortable and super clean with an adequate dose of expected luxury. "

"Didn’t use it. The cruise was fantastic. The only thing that was missing was internet."

"Our stay at InterContinental Ha Long Bay was fantastic. The property is fairly new, and everything felt modern, clean, and well maintained. The rooms were beautiful and spotless, making it a very comfortable place to relax after a day of exploring the area. The staff throughout the resort were incredibly friendly and helpful, always greeting us with a smile and making sure we had everything we needed. The pool area was one of our favorite spots, especially with the bar right there. It was the perfect place to unwind and enjoy the view. The beach was also great for walking. We loved strolling along the shoreline and seeing so many shells and bits of sea life along the way. It made for a really peaceful experience. We also treated ourselves to a couples massage at the spa, which was extremely relaxing and a great highlight of the trip. Overall, this is a beautiful resort with excellent service, and we would definitely recommend it to anyone visiting Ha Long Bay."

"Room was clean and spacious, very comfortable. Staff were excellent, very helpful. Great location if going out on cruise. "

"מעולה"

"Very clean, great location, good restaurabts, everything was perfect ! Great gym and pool too, wonderful"

"Clean room, excellent service and a great location. They were very helpful with arranging transportation issues. Super kind, friendly staff"