Luxury Hotels & Resorts in Hamilton

"The hotel was fine but broken reading light (reported but no action), paper ordered but then forgotten, buggy often late. On first night no information about the buggies - choice between steep steps or so called “ramp”which was a lounge winding and very steep path. With heart condition very difficult. Room in Oakham faced blank wall - should have been warned. Universally nice staff but overall a bit lackadaisical."

"We had a really enjoyable stay at the Grand Hotel and would definitely return. Our room was exceptionally clean and clearly very well prepared—Kannika had done a fantastic job getting everything ready for our arrival. The room itself looked recently refurbished, with a fresh and modern feel that made it very comfortable. Despite being in the city centre, which can be quite noisy at night, we slept incredibly well. The windows did a great job of blocking out the outside noise, and we had two wonderfully restful nights with no disturbance from other guests either. Breakfast was another highlight of our stay. The cooked breakfast was absolutely delicious, and the service made it even better. The lady who served us, I believe her name was Anya, was delightful—friendly, welcoming, and genuinely pleasant, which made the experience even more enjoyable. There was a small inconvenience during our stay as the main lift wasn’t working, meaning we had to use the back lift. However, the reception team handled this very kindly by waiving the parking fee, which we really appreciated. It’s clear that the hotel is in the process of being updated. The main entrance and restaurant have been refurbished to a very high standard, while some areas like the corridors and staircases are still undergoing improvements. That said, this didn’t impact our stay at all, especially given how comfortable and well-finished our room was. Overall, a very positive experience—we would happily stay here again"

"Always a friendly welcome and nothing is too much trouble. Excellent food and service."

"Repeat visit. Always great. Fantastic staff. Great bedroom and breakfast ."

"Great stay. Staff super helpful. Facilities are really good. Excellent food. Highly rated! "

"Overall stay was OK. Have been many times before and would go again. However, not sure if unlucky with the room on this occasion. The toilet was very slow filling after flush. Kettle leaked water making it unsafe to use, so didn't use it. Fridge was difficult to open due to door leaning towards floor and needed to prop it up. Would make sure I'm in a different room if I stay again."

"Exactly what it says on the tin. Friendly staff. Large clean rooms. Kids enjoyed the pool. No complaints. "

"Parking is expensive for overnight using ncp"

"Nice location friendly staff very helpful and nice clean rooms with amenities"