Is Holiday Inn - the niu, Keg Hamburg Ost by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Holiday Inn - the niu, Keg Hamburg Ost by IHG?

As of 19 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn - the niu, Keg Hamburg Ost by IHG on 2 Nov 2025 start from AU$139.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn - the niu, Keg Hamburg Ost by IHG?

Self-parking is available for EUR 15 per day.

What time is check-in at Holiday Inn - the niu, Keg Hamburg Ost by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 15 (subject to availability).

What time is check-out at Holiday Inn - the niu, Keg Hamburg Ost by IHG?

Checkout is at noon. Late checkout is available for EUR 15 (subject to availability).

Where is Holiday Inn - the niu, Keg Hamburg Ost by IHG located?

Located in Wandsbek, this hotel is within 3 miles (5 km) of Horner Rennbahn, Mundsburg Center and Alster Lakes. Kampnagel and Stadtpark are also within 3 miles (5 km). Friedrichsberg S-Bahn is only a 5-minute walk and Wandsbeker Chaussee Station is 5 minutes.

About the area

Located in Wandsbek neighbourhood, Holiday Inn - the niu, Keg Hamburg Ost by IHG is connected to a shopping centre. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Reeperbahn and Fish Market. Check out an event or a game at Elbe Philharmonic Hall, and consider making time for Miniatur Wunderland, a top attraction not to be missed.

Visit our Hamburg travel guide

10/10 Excellent

Samantha

23 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff very friendly and helpful,room cleaned towel changed when requested . Location excellent Lidl opposite hotel ,turn left out of hotel to high street alots of shops underground station and bus station. Made our stay worthwhile .

Stayed 3 nights in Aug 2025

8/10 Good

Lynell

7 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I would use this again as I was just after a bed and a bathroom.

Stayed 5 nights in Jun 2025

10/10 Excellent

John

19 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Excellent and comfortable stay with very good value for money!

Stayed 1 night in Jul 2024

8/10 Good

Michael

21 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice rooms

Stayed 1 night in Dec 2024

8/10 Good

Kristina

27 July 2025

Liked: Staff & service, amenities, property conditions & facilities

Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

25 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and respectful

The stuffs were super friendly and were super helpful as well !

Stayed 2 nights in Sep 2024

8/10 Good

Carolina

31 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved the elevator car for the parking lot.

Stayed 1 night in Aug 2024

6/10 Okay

Itoro

28 July 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness, staff & service

It's in a nice location. However, there was so much sand on my floor, suggesting it wasn't cleaned before checking in. I complained to the reception on my first day, and nothing was done. It was so frustrating to step on sand in the room. On the second day, I met a cleaner in the hallway, who was helpful and helped me clean the floor. More so, it was so embarrassing when a staff member came directly into the toilet without a knock while I was naked, using the toilet. I think they have a lot of work to do to improve.

Stayed 3 nights in Jul 2025

8/10 Good

Kwan Wai

27 July 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

In a residential area with a lot of local shops.

Stayed 6 nights in Jul 2023

8/10 Good

Sarah

1 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel with a nice breakfast. Easy to get to Hamburg’s main attractions and also very easy to get from/to the airport. Rooms were a little too hot as AC didn’t seem to work quite well.

Stayed 3 nights in Aug 2023

6/10 Okay

Natalie

24 Sept 2024

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

Average, poor cleaning

Stayed here for two weeks, very basic hotel. Cleaning was done very poorly, floors were not even cleaned. Staff was friendly, breakfast was good. The hotel is not more than average 3 star hotel.

Stayed 15 nights in Sep 2024

10/10 Excellent

Thomas

15 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A safe (24 hrs reception, card required to access elevator and side doors) & clean Hotel in a quiet area. Public Transport S-BAHN, U-BAHN and BUS in walking distance, same for shopping malls and restaurants within minutes on foot. Offers free parking in separate Garage for guests arriving by car. Very friendly and helpful staff. Rooms are new with comfortable bed, noise absorbing triple glassed windows and spacious bathroom/shower.

Stayed 16 nights in Mar 2024

6/10 Okay

Verified traveller

9 Dec 2023

Liked: Cleanliness

Good deal to provide a free drink cupon in return to not to request housekeeping.

Stayed 4 nights in Dec 2023

8/10 Good

Per

7 Sept 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Good rooms but discoordinated reception

Good hotel with small but new rooms. Totallt discoordinated reception/recieving of the guests which influence the impression negatively a lot.

Stayed 1 night in Sep 2022

2/10 Terrible

Nikol

25 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

You should change the receptionist very bad bad management terrible

Stayed 3 nights in Sep 2024

6/10 Okay

Mukhtar

15 Aug 2023

Liked: Cleanliness

Location is nice, close to shopping. Room size is very small, limited parking space, bad air conditioning and washroom ventilation. Shower doors are worn out. Breakfast is pretty good. Staff at front desk did not address the concern of air conditioning in my rooms despite 2 times request and reminder.

Stayed 3 nights in Aug 2023

10/10 Excellent

Mareke

11 July 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good value for money

Nice hotel in the east of Hamburg. closely located to public transport, as well as paid parking at hotel. Was able to check in early, which was nice. Booked the middle category room, which was a good size. Didn’t eat breakfast at the hotel, as i was out and about very early. only had a coffee in the morning. the only thing a bit negative, even with the a/c on lowest setting, the room stayed quite warm, so slept with open window, which had the downside of smokesmell clming in from the smokersarea below the room

Stayed 2 nights in Jul 2022

6/10 Okay

nina

25 June 2023

Liked: Cleanliness

Disliked: Property conditions & facilities

A hotel is acceptable for a one-night stay if you don't have any other options. The transportation links are very good, with a tube station only a 7-minute walk away. The room appeared clean at first, but we later discovered spider webs. The mood of the staff seems to depend on the weather. Some of them weren't particularly friendly, and if you don't speak German, it can be challenging as they don't speak much English.

Stayed 2 nights in Jun 2023

8/10 Good

Brian

11 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

HOT

The Hotel was very nice except that the Air Conditioning could apparently not keep up in Room 317. The Sun hit the large glass windows every day and even though we keep the curtains closed it still got like an oven. The glass needs some reflective thermal film or something _ OR - the Air Conditioning needs to be able to be set to "TURBO". We had trouble sleeping due to the heat and could not stay in the Room at all during the day.

Stayed 8 nights in Sep 2023

10/10 Excellent

Petra

8 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Das Zimmer war sehr schön. Klein aber alles da was man braucht. Frühstück hatte auch sehr gute Auswahl. Das Personal war immer sehr freundlich und das gesamte Hotel ist sehr schön gestaltet.

Stayed 3 nights in Aug 2025

8/10 Good

Nicole

28 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hier waren wir zum zweiten Mal, aber diesmal nur eine Nacht. Die Mitarbeiter sind freundlich und sehr hilfsbereit. Auch das Problem mit dem Zimmer (es roch stark nach Zigaretten) wurde sofort gelöst und wir bekommen ein anderes Zimmer. Wenn wir wieder in Hamburg sind kommen wir wieder 😀

Stayed 1 night in Aug 2025

10/10 Excellent

Ruedi

18 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gerne wieder

Stayed 4 nights in Aug 2025

10/10 Excellent

Liane

6 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2025

2/10 Terrible

Florian

4 Aug 2025

Disliked: Cleanliness, staff & service

Wir wurden bei der Ankunft sehr unfreundlich empfangen. Die Dame an der Rezeption gab keinerlei Informationen zum Standort des Parkplatzes oder zur Nutzung des Autofahrstuhls in die Tiefgarage. Auch zum Zimmer gab es keine Hinweise – auf Nachfrage wurde nur schroff „DA HINTEN“ geantwortet. Im Zimmer war es extrem warm, da die Klimaanlage nicht funktionierte. Als wir dies meldeten, wurden wir herablassend behandelt und darauf hingewiesen, wir sollten sie “richtig einstellen”. Obwohl wir laut Anleitung alles korrekt gemacht hatten, kam weiterhin nur warme Luft. Ein Zimmerwechsel wurde abgelehnt – angeblich sei nichts frei – stattdessen sollte am nächsten Tag ein Techniker kommen. In der Nacht mussten wir mit offenem Fenster schlafen, was wegen des Lärms von Straße und Zügen kaum möglich war. Am nächsten Abend war noch immer nichts repariert worden. Erst nach erneutem Nachhaken kam ein Mitarbeiter mit aufs Zimmer, bestätigte die defekte Anlage und bot schließlich einen Zimmerwechsel an. Die Kollegin reagierte dabei erneut patzig: „Dann sollen sie halt das Zimmer wechseln.“ Das neue Zimmer war dann kühl und ruhig – trotzdem war der Aufenthalt durch die durchweg unfreundlichen Mitarbeitenden und den mangelhaften Service stark getrübt. Ich werde dieses Hotel definitiv nicht noch einmal buchen. Das Hotel ist grundsätzlich sehr schön eingerichtet, dennoch lässt die Sauberkeit zu wünschen übrig!

Stayed 3 nights in Jul 2025

4/10 Poor

Karin

4 Aug 2025

Liked: Staff & service, property conditions & facilities

Die Belüftung ist ununterbrochen an und extrem laut, so dass man nicht schlafen kann. Die Klimaanlage im Frühstücksraum ist ebenfalls sehr laut.

Stayed 1 night in Aug 2025

Holiday Inn - the niu, Keg Hamburg Ost by IHG

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