Travelers find a welcoming retreat at this Hamburg hotel where the charming terrace invites relaxation and the 24-hour front desk helps plan local adventures
Located in Eimsbuettel, Motel One Hamburg - Altona offers comfort and convenience. Guests enjoy the terrace, lively bar, and in-room WiFi. Multilingual staff assist with tour planning, luggage storage, and express check-out for seamless Hamburg exploration.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 16.90 to 17.90 per person
Self-parking fee: EUR 15 per night
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Frequently asked questions
Is Motel One Hamburg-Altona pet-friendly?
Yes, Motel One Hamburg-Altona allows pets (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Motel One Hamburg-Altona?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Motel One Hamburg-Altona on 21 June 2026 start from AU$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Motel One Hamburg-Altona?
Self-parking is available for EUR 15 per night.
What time is check-in at Motel One Hamburg-Altona?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Motel One Hamburg-Altona?
Checkout is at noon.
Where is Motel One Hamburg-Altona located?
Located in Eimsbuettel, this hotel is within 2 miles (3 km) of Theatre Neue Flora, University of Hamburg and Hagenbeck Zoo. Altonaer Volkspark and Planten un Blomen are also within 3 miles (5 km). Lutterothstrasse U-Bahn is 13 minutes by foot and Osterstrasse U-Bahn is 13 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Had to check in a few hours early.. reception staff was very friendly and helpful. helped make several prints from their printer. Rooms however, where clean and comfortable but somewhat small, austere and lacked some practical/functional features like towel bars and hooks in the bathroom.
Ivars A
Stayed 6 nights in Oct 2025
Verified
6/10 Okay
MAX
13 Nov 2025
Liked: Cleanliness, staff & service
Hôtel médium on confort, bathroom without enough level, small room, regarding the price could be better
our stay for one night in germany was comfortable but we were a little disappointed by the lack of drinking water and tea making facilities in the rooms.
David
Stayed 1 night in Jul 2024
Verified
2/10 Terrible
Stephanie
26 Sept 2023
Read positive reviews about the hotel however located in unsafe area of town. Used train and bus to reach hotel and didn’t feel comfortable at all. Room was very noisy as well and couldn’t sleep due to notice from adjourning room. Staff was very cold and uninviting.
Zimmer und Bett ausreichend groß, und bot alles was man braucht. Frühstück hatten wir nicht gebucht. Lage ist etwas abseits der Innenstadt, aber das weiß man ja vorher. 15min Fußweg zur S-Bahn waren machbar
Der Aufenthalt war prima und es ist klagen auf hohem Niveau, dass die Klimaanlage etwas zu warm war und es zum Frühstück keine warmen Gerichte gab. Wir kommen gerne wieder.
Die Mitarbeiter und Mitarbeiterinnen waren alle sehr freundlich und hilfsbereit. Das parken in der Tiefgarage war unkompliziert.
Sehr nettes Personal. Zimmer dennoch sehr klein für diesen Preis. Auch ein kleiner Kühlschrank wäre wünschenswert (gibt‘s mittlerweile fast ja in jeder anderen Hotelkette)
Das Personal war super freundlich.
Alles sauber und angenehm. Wir haben die Abende auf der Terasse genossen.
Die Zimmer sind gewöhnungsbedürftig klein, aber am Ende hat es vollkommen ausgereicht. Insgesamt unser Urteil gut.
Nettes Hotel in gutem Pflegezustand und idealer Anbindung.Bushaltestelle vor der Tür.Nette Cafes und Restaurants mit Charme sind fussläufig in Elmsbüttel zu erreichen. Das Frühstück fanden wir für 17,50 Eur pro Person zu spartanisch- keine warmen Speisen und nur eine sehr kleine Auswahl an Standardwurst und Scheibenkäse.