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Motel One Hamburg - Alster

Eco-certified hotel with 24-hour front desk and bar/lounge

Choose dates to view prices

Photo gallery for Motel One Hamburg - Alster

Egyptian cotton sheets, premium bedding, desk, blackout curtains
Bar (on property)
Daily continental breakfast for a fee
Reception
Bicycling
Motel One Hamburg - Alster places travelers in vibrant Hamburg-Mitte. Enjoy a welcoming bar for unwinding after sightseeing and a terrace with city views. Free WiFi keeps you connected, and bike rentals make it easy to explore local attractions without public transit.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Breakfast available
  • Pet-friendly
The current price is AU$178
includes taxes & fees
12 Oct - 13 Oct

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Queen Bed (THE ONE)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Room, 1 Queen Bed (THE ONE)

8.0 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (THE ONE)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Room, 1 King Bed (THE ONE)

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (THE ONE with view)

Room (THE ONE with view)

Room (THE ONE with view)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About the area

Located in Hamburg-Mitte, a neighbourhood in Hamburg, Motel One Hamburg - Alster is near a metro station and on a river. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion.
Visit our Hamburg travel guideOpens in a new window
Map
Steindamm 102, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 3 min drive - 2.1 km
  • Miniatur Wunderland - 4 min drive - 2.7 km
  • Hamburg Cruise Center - 4 min drive - 2.7 km
  • Elbe Philharmonic Hall - 5 min drive - 3.4 km
  • Reeperbahn - 6 min drive - 4.0 km

Getting around

  • Lohmuhlenstrasse U-Bahn - 2 min walk
  • Hamburg Central Station - 13 min walk
  • Hamburg Airport (HAM) - 22 min drive

Restaurants

  • ‪Öz Urfa Kebap Salonu - ‬5 min walk
  • ‪Back-Lava - ‬5 min walk
  • ‪S.L.U.T. Club Hamburg - ‬5 min walk
  • ‪L'Amira Steindamm - ‬5 min walk
  • ‪Pars - ‬2 min walk

About this property

Motel One Hamburg - Alster

Eco-certified hotel near Miniatur Wunderland
Motel One Hamburg - Alster provides amenities, such as a terrace and a bar. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), bike hire and self-parking (surcharge)
  • A 24-hour front desk, luggage storage and smoke-free property
  • A lift and multilingual staff
Room features
All 460 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per day)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16.90 to 17.90 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 16.90 to 17.90 for adults and EUR 0 to 17.90 for children
  • Covered self-parking fee: EUR 20.00 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Motel One Hamburg-Alster
Motel One Hotel Hamburg-Alster
Motel 1 Hamburg Alster
Motel One Hamburg Alster Hotel Hamburg
Motel One Hamburg-Alster Hotel
Motel One Hamburg Alster
Motel One Hamburg Alster
One Hamburg Alster Hamburg
Motel One Hamburg - Alster Hotel
Motel One Hamburg - Alster Hamburg
Motel One Hamburg - Alster Hotel Hamburg

Frequently asked questions

Is Motel One Hamburg - Alster pet-friendly?

Yes, Motel One Hamburg - Alster allows cats and dogs (limit 1 total). There's a fee of EUR 15.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Motel One Hamburg - Alster?

As of 6 Oct 2025, prices found for a 1-night stay for 2 adults at Motel One Hamburg - Alster on 12 Oct 2025 start from AU$156.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Motel One Hamburg - Alster?

Self-parking is available for EUR 20.00 per day. Limited spots are available.

What time is check-in at Motel One Hamburg - Alster?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Motel One Hamburg - Alster?

Checkout is at noon.

Where is Motel One Hamburg - Alster located?

Located in Hamburg-Mitte, this eco-certified hotel is 0.5 mi (0.8 km) from Alster Lakes and within 3 miles (5 km) of Miniatur Wunderland and Elbe Philharmonic Hall. Reeperbahn is 2.5 mi (4.1 km) away. Lohmuhlenstrasse U-Bahn is only a 2-minute walk and Berliner Tor Station is 8 minutes.

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Reviews

Motel One Hamburg - Alster Reviews

8.8

Excellent

9.4

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 393 out of 789 reviews
Rating 8 - Good. 330 out of 789 reviews
Rating 6 - Okay. 47 out of 789 reviews
Rating 4 - Poor. 12 out of 789 reviews
Rating 2 - Terrible. 7 out of 789 reviews

Reviews

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
...
Stayed 1 night in May 2025

10/10 Excellent

Menggang

Liked: Staff & service, property conditions & facilities
quiet and convenient
Stayed 2 nights in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fidel at the desk was very helpful and atttentive..infact all staff were very accomodating and friendly..very beautiful clran modern hotel..glad i stayed here
Stayed 3 nights in Jul 2023

8/10 Good

malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg hotel

It was Ok, room too hot.
Stayed 1 night in Feb 2024

10/10 Excellent

Nienke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine but not a favorable location

The hotel was fine and had parking. The neighborhood I would not visit again. I would go for Neustadt or rotherbaum next time
Stayed 2 nights in Jul 2024

6/10 Okay

Alirteza

Liked: Cleanliness, staff & service
I stayed one night and it was a comfortable stay. Here are the pros and cons for me: Pros: -The gentleman at reception was polite and very efficient. As the room was vacant he offered me a much earlier check in which was very useful as I had arrived early. -Hotel and the room were very clean. -It is located very close to a metro station, the area is fairly decent and not far from the city centre. It was a cold winter day. The room was quiet. Cons: There is no coffee/tea making facility in the room, which is a standard everywhere I have stayed before. I did not see any bins in the room and had to use the toilet bin for my rubbish. The room did not have a wardrobe. There was a basic rack however. I expect the above basic room facilities of a hotel in this class. Will I stay again? Only if I have to and found no better options.
Stayed 1 night in Jan 2024

2/10 Terrible

Elisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NIE WIEDER! 50 min Warten in der Schlange für den Check-in. Anscheinend wegen einer neuen Software. Morgens zum Frühstück dann nochmal 35 min in der Schlange warten. Ganz ohne Software. Und im Zimmer lang unterm Bett eine tote Kakerlake. Der war die Wartezeit vermutlich zu lange. Ist den Wartetot gestorben. Nie wieder dieses Hotel.
Stayed 1 night in Oct 2025

8/10 Good

Philipp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Personal und zentrale Lage an der U-Bahn, gute Ausstattung. Sehr sauber und schönes Zimmer. Leider hat der Check-In sehr lange gedauert. Hier sollte zu Stoßzeiten mehr Personal eingesetzt werden. In der Nacht war es im Zimmer laut, da im gegenüberliegenden Zimmer gefeiert wurde. Dafür kann das Hotel aber nichts.
Stayed 1 night in Sep 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt für einen Städtetrip
Stayed 1 night in Sep 2025

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel. L’unique souci est la longue queue au petit déjeuner aux heures de pointe malgré la très grande salle. Mais il y a vraiment beaucoup de clients car 19 étages.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Sehr schön, super nettes Personal
Stayed 5 nights in Jun 2025

6/10 Okay

Verified traveller

Stayed 3 nights in May 2025

10/10 Excellent

Saajandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Hamburg
Stayed 1 night in Apr 2025

6/10 Okay

Marco

Liked: Cleanliness, property conditions & facilities

Nogenlunde men kun lige

Værelset opfyldte behovet for en enket ovenatning men ikke mere end det.. Vi ankom 2 påskedag hvor meget er lukket det var comforten på hotellet så også.. som i man kunne ikke en gang købe en kop kaffe.. og servicen fra receptionen var total værdiløs.. det lykkes heldigvis at få en halvkogt kop fra en kiosk nogle 100 meter fra hotellet.. Så Motel One op jer og sæt en automat op til jeres gæster
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soweit so gut.

Preis-Leistungsverhältnis war in Ordnung. Die Lage des Hotels ist sehr gut, da direkt vor dem Eingang die U-Bahn Station ist. In der näheren Umgebung genug Restaurants und Einkaufsmöglichkeiten ein kleiner Park liegt direkt gegenüber. Leider war die Warmwasserversorgung im 12 Stock etwas schwankend und die Klimaanlage hat nicht funktioniert.
Stayed 5 nights in Mar 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Apr 2025

8/10 Good

Nathalie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Arjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles gut - wie immer.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top wie immer, wird jedoch immer teurer. Schade drum!
Stayed 1 night in Feb 2025

6/10 Okay

Joshua

Liked: Cleanliness
Für 2 Nächte in Ordnung, für deutlich länger ist es mir persönlich zu klein und spartanisch eingerichtet. Personal ist Mittelmaß, sauber ist es allerdings. Leise sind die Zimmer auch. Das Frühstück ist sehr mau und dafür echt teuer. Wir empfehlen 2 Straßen weiter ein türkisches Restaurant mit täglichem günstigeren Frühstück und viel mehr Auswahl. 👍
Stayed 2 nights in Feb 2025

10/10 Excellent

christina

Stayed 2 nights in Feb 2025