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Mercure Hotel Hamburg Mitte

4.0 star property
Happy hour and local flavors complement the comfortable accommodations at this Hamburg hotel, where helpful staff stand ready to assist guests around the clock.

Choose dates to view prices

Mercure Hotel Hamburg Mitte in Eimsbuettel offers a stylish base for travelers. Enjoy lunch or dinner at RELAX restaurant and happy hour at the bar. Free WiFi in all rooms and 24/7 multilingual staff, a frequently praised service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is AU$151
includes taxes & fees
14 June - 15 June

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: EUR 30

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: EUR 30

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Covered self-parking fee: EUR 25 per night (in/out privileges)
  • Covered extended parking fee: EUR 25 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Mercure Hotel Hamburg Mitte pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Hamburg Mitte?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Hamburg Mitte on 14 June 2026 start from AU$151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Hotel Hamburg Mitte?

Self-parking is available for EUR 25 per night. Extended parking is available for EUR 25 per night.

What time is check-in at Mercure Hotel Hamburg Mitte?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Mercure Hotel Hamburg Mitte?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Mercure Hotel Hamburg Mitte located?

Located in Eimsbuettel, this hotel is within 1 mi (2 km) of Hamburg Messe and Congress and Reeperbahn. Hamburg City Hall and St. Pauli Piers are also within 2 mi (3 km). Sternschanze U-Bahn is 7 minutes by foot and Schlump U-Bahn is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 397 out of 1007 reviews
Rating 8 - Good. 495 out of 1007 reviews
Rating 6 - Okay. 90 out of 1007 reviews
Rating 4 - Poor. 15 out of 1007 reviews
Rating 2 - Terrible. 10 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Lovely one night stay. Clean room, very friendly staff and breakfast was great. Will definitely be staying again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, amenities
Nice and clean hotel, friendly service, delicious breakfast and affordable bar. The hotel location it's strategic to go anywhere. Promise will be back again 😊
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Sascha

Liked: Cleanliness, staff & service, amenities
Hotel is ok. Small rooms but good to sleep. Near to the expo area. Heating isn’t sufficient unfortunately. Breakfast ok as well and great stuff. Thanks a lor
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mariam

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was super clean and welcoming. The staff is super attentive and wonderful.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Room was cleaned daily and im great condition, staff where super friendly and acomidating and the cleaning team where lovley to speak with.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A sure thing

Always a solid choice. Close to the conference venue. Centrally located for easy exploring and getting around. Staff is exceptional.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice, well-structured property. The rooms were spacious and comfortable. Unfortunately, the bathroom transom required stepping over to avoid pain, and that was exceptionally frustrating.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really helpful at check in as I arrived early, breakfast is great with a lot of fresh selection. If you want the window open it can be a bit noisy but that's about it for negative.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff, rooms are perfectly fine, clean, attractive, all you need. Locations fine so long as you are prepared to explore further away.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel near the convention center

We booked the hotel for a conference we are from the US. The location was great for us as we had few good restaurants and cafe that we could walk to. Great friendly reception staffs that all speak English so helpful if you are not fluent in German. The rooms are small (This is Europe), but clean and comfortable for us. The beds were comfortable and the free WIFI was excellent. We would book again.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Business hotel near convention centre and university of Hamburg. Good size room for Europe, with comfy (and slightly soft bed) and not too big pillows. Modern bathroom with good shower stall. Good work desk and good internet connectivity. Breakfast has a solid choice of options. About 5-7 minutes walk from nearest u-bahn station.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, neat and quiet.

We stayed at the hotel from Saturday to Sunday in week 37 of 2024. Although we had already checked in online, we had to go through the standard check-in process again at the reception. This puzzled me. Otherwise, it was a nice hotel. Clean, neat, and quiet. Good parking facilities (€20 per day) in the basement, though the entrance was somewhat narrow. The breakfast was way too expensive (€24 per person), so we went to one of the several nice cafes and bakeries close to the hotel.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Sam

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
For what it offered, it was a really nice hotel. We booked the queen room for two people, but really struggled with the space, it was just too small for us. Whoever sleeps on the right side of the bed, needs to disturb the person on the left to use the bathroom which just isn't ideal. We also found that our bedsheets and pillowcases had red patches on them. I won't say the word in-cass this review is suppressed, but it made us very uncomfortable. This was just our room though. If you're looking for a nice central place in London, this is it. Just be very mindful about the amount of space you actually have in the room when you book a queen, or consider booking something larger.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Slightly inconvenient location, not many places around to eat and rooms are slightly too small in my opinion. Some slightly annoying features are the shower which is left with the door opening inwards which makes it impossible to get in. Also the free WiFi is not very good at all, just ended up using mobile data. Finally, the cleaner seemed obsessed with trying to clean the room on the day I am leaving, when they came in I said no thank you and I got a very angry “put the ticket out then!”. Why would you try to clean the room on the day I am leaving before I have left?
Stayed 4 nights in Aug 2024
Verified

6/10 Okay

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is an excellent location for access to the Messe and is 750 m from a S and U Bahn station. Staff and check in were excellent. Breakfast was very good with a broad selection breads, pastries, cheeses, cereals, scrambled eggs, bacon, and sausages. The rooms were modern and clean with 2 types of pillows offered and both were of good quality. The mattress and bedding was pleasant. That is the good. The two notable not so good issues were parking and air conditioning. The underground garage is very tight to get around. I would not want to try to take anything larger than a small SUV into the garage. Two cars damaged their bodywork navigating the garage. Regarding the air conditioning, it was a hot June weekend and a key criteria for choosing a hotel was an AC cooled room. Outside during the day, it was 32c. The room at check in was 30. When we returned in the evening the outside temperature was 24 centigrade. The room was still 30. We turned on the AC, all it did was blow hot air. Front desk explained the compressors don’t run when the outside air is 25 or below. The only relief offered was for us to crack the window – the room looks out over a major road and was very noisy most of the night (police and firefighter sirens, buses, and truck traffic) – that only marginally cooled the very hot room. We were forced to sleep in a noisy sauna that never cooled over the course of the evening. Cooling should be based on room temperature and occupancy, not outside temperature.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast Fantastic
Stayed 1 night in May 2026
Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, convenient to Metro
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Everything was perfect, aside from the cleaners waking me up two times by accident by opening the door in the morning. Recommended place to stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice atmosphere in bar. Room was great.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

ABDULLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and the location around nice restaurants and is walking distance of so nice shops
Stayed 1 night in Jul 2022
Verified

8/10 Good

joe

Liked: Cleanliness, staff & service, property conditions & facilities
The bar w
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place and not as overpriced as other hotels

We only stayed here for one night and it was more affordable than other hotels around the centre while still quite a nice room. It is a business-like hotel—especially from the outside—and located near the Messe. It therefore feels a bit away from the centre while still in the centre. Especially the staff was very friendly and check-in went smooth.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would book here again. Great staff!!!
Stayed 1 night in Aug 2022