Skip to main content

Mercure Hotel Hamburg City

4.0 star property
Hamburg-Mitte's eco-conscious retreat offers a peaceful escape with natural views, just a short distance from the Hamburg Cruise Center

Choose dates to view prices

Mercure Hotel Hamburg City offers a quiet sanctuary in Hamburg-Mitte with a peaceful garden and rejuvenating sauna. Enjoy terrace views, WiFi access, and a business center. The Bar/Bistro serves meals all day, from breakfast to dinner.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is AU$151
includes taxes & fees
12 Apr - 13 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | View from room

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
Eco-friendly toiletries
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | View from room

Junior Suite, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 King Bed with Sofa bed

Privilege, Room, 1 King Bed with Sofa bed

Privilege, Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 King Bed

View from room

Privilege, Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free minibar items
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Private bathroom
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Privilege, Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

You may also like

Ad
Lobby

Holiday Inn Hamburg - Berliner Tor by IHG

Hamburg-Mitte
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.6 out of 10, Excellent, 529 reviews
The price is AU$110
includes taxes & fees
12 Apr - 13 Apr
Holiday Inn Hamburg - Berliner Tor by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Hamburg-Mitte, a neighbourhood in Hamburg, Mercure Hotel Hamburg City is near a metro station and on a river. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and some of the area's activities can be experienced at Hamburg Cruise Center and St. Pauli Piers. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Hamburg travel guide
Map
Amsinckstr. 53, Hamburg, HH, 20097

What's nearby

  • BCW0JF Moenckebergstrasse shopping street in the city centre of Hamburg, Germany, Europe
    Moenckebergstrasse
    16 min walk - 1.4 km
  • Aerial drone panoramic view of port of Hamburg from above before sunset with dramatic stormy clouds over historical city center
    Hamburg Cruise Center
    4 min drive - 2.0 km
  • Miniatur Wunderland featuring railway items, interior views and snow
    Miniatur Wunderland
    4 min drive - 2.3 km
  • Hamburg Wholesale Market
    4 min walk - 0.4 km
  • Mehr!-Theater am Großmarkt
    5 min walk - 0.4 km

Getting around

  • Hammerbrook S-Bahn
    6 min walk
  • Hamburg Central Station
    18 min walk
  • Hamburg Airport (HAM)
    42 min drive

Restaurants

  • McDonald's
    9 min walk
  • Maya Kaffeerösterei
    8 min walk
  • Viva Cantina
    10 min walk
  • RoofDrop Bar
    9 min walk
  • The Garden's Table
    7 min walk

About this property

Mercure Hotel Hamburg City

Upscale hotel near Miniatur Wunderland
Near Hamburg Cruise Center, Mercure Hotel Hamburg City provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site restaurant, Bar/Bistro, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A lift, a computer station and a banquet hall
  • Concierge services, a ballroom and luggage storage
Room features
All 187 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 49-inch LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Restaurant
Hampton by Hilton Hamburg City Centre
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
8.6 out of 10, Excellent, 1,005 reviews
The price is AU$145
includes taxes & fees
22 Mar - 23 Mar
Hampton by Hilton Hamburg City Centre
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 28 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar/Bistro

Things to do

  • Bicycle rentals
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (94 centimetre high)
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (92 centimetre high)

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 2 and younger eat free breakfast
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 for adults and from EUR 13 for children
  • Self-parking fee: EUR 28 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hamburg City
Mercure Hotel Hamburg City
Mercure Hamburg City Hamburg
Mercure Hamburg
Mercure Hotel Hamburg City Hotel
Mercure Hotel Hamburg City Hamburg
Mercure Hotel Hamburg City Hotel Hamburg

Frequently asked questions

Is Mercure Hotel Hamburg City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Hamburg City?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Hamburg City on 12 Apr 2026 start from AU$151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Hotel Hamburg City?

Self-parking is available for EUR 28 per day.

What time is check-in at Mercure Hotel Hamburg City?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Hotel Hamburg City?

Checkout is at noon.

Where is Mercure Hotel Hamburg City located?

Located in Hamburg-Mitte, this hotel is 0.3 mi (0.6 km) from Hamburg Wholesale Market and 1.4 mi (2.3 km) from Miniatur Wunderland. Mehr!-Theater am Großmarkt and Museum of Arts and Crafts Hamburg are also within 15 minutes. Hammerbrook S-Bahn is 6 minutes by foot and Steinstrasse U-Bahn is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Mercure Hotel Hamburg City Reviews

8.4

Very good

8.8

Cleanliness

7.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 357 out of 1000 reviews
Rating 8 - Good. 488 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy property, friendly staff, good breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Miriam Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and quiet, even thg close to street

Friendly staff, clean, comfortable room. Excellent soundproofing against busy street outside when windows were closed at night. Will definitely be one of the choices for Hamburg hotels again.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
nice spacious and very clean room
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was quiet and a short walk to the main sightseeing attractions. The hotel was very clean and the staff were very friendly. Not much to fault.
Stayed 4 nights in Sep 2023

8/10 Good

Janne Christian

Liked: Staff & service, room comfort
The breakfast is close to excellent, even for us active people who demand more fuel than some simple white bread, cookies etc. The staff was friendly and communication was easily executed in english (in contrast to most of the staff at Deutsche Bahn - unbelievable!!). The only minus I can think of was the hair of a previous guest all over the place in the bathroom...
Stayed 1 night in Feb 2025

10/10 Excellent

Darcy Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit of a walk to things but not too bad
Stayed 3 nights in Sep 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ISC hotel

Everything was as expected. Yes I would recommend this hotel. I used this hotel to attend ISC.
Stayed 2 nights in Jun 2025

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles upgrade
Stayed 3 nights in Sep 2025

4/10 Poor

Hubertus J.P.

Disliked: Cleanliness, staff & service, amenities
The hotel is looking nice from the outside, but is "refurbished" and still old inside...Old floor carpet, terrible elevator etc. How can you make a wardrope in steel looking like a container, which makes a hell of a noise to open and close... They empty the garbage container at 5am in front of our room, how nice is this... We have tried a lot of hotels in Hamburg, but this is the wurst experience we ever had
Stayed 1 night in Dec 2025

8/10 Good

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Sep 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 3 nights in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place if you're gonna stay a few days, the breakfast is great 👍 and the rooms too. Definitely I'd choose it again. If you have a lot of luggage, I'd strongly recommend go there through bus, if you take the S-Bahn there'll be a lot of stairs

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Decent, but not what I expected.

6/10 Okay

John

Liked: Cleanliness
Cold especially the bar. Limited drink selection. No parking. Difficult to find paring locally unless you know the area. Constantly going to parking meter to top up. Room not being cleaned during stay.
Stayed 2 nights in Nov 2024

8/10 Good

Heike

Liked: Cleanliness, amenities, property conditions & facilities
Nettes und zuvorkommendes Personal
Stayed 2 nights in Feb 2026

8/10 Good

Alisa

Liked: Cleanliness, amenities, property conditions & facilities
Schöne Zimmer
Stayed 2 nights in Feb 2026

8/10 Good

Sabine

Liked: Cleanliness, amenities, property conditions & facilities
Alles absolut in Ordnung
Stayed 2 nights in Feb 2026

8/10 Good

Franziska

Liked: Cleanliness, property conditions & facilities
Das Zimmer war sauber, das Personal war freundlich.
Stayed 2 nights in Feb 2026

10/10 Excellent

Stephan

Liked: Cleanliness, amenities, property conditions & facilities
Sehr freundliches Personal und gutes Zimmer.
Stayed 2 nights in Jan 2026

10/10 Excellent

Eduard

Liked: Cleanliness, amenities, property conditions & facilities
War sehr gut
Stayed 3 nights in Jan 2026

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Es war soweit alles tadellos. Wir hatten Probleme beim Einschlafen, weil eine Lüftung defekt schien. Die Mitarbeiterin an der Rezeption hat sich dies angenommen und war sehr freundlich und entgegenkommend. Keine Diskussion, sondern sehr empathisch.
Stayed 1 night in Jan 2026

10/10 Excellent

Özdemm

Liked: Cleanliness, staff & service, amenities
Kein Bademantel und schlappen nach dem duschen leider
Stayed 1 night in Jan 2026

10/10 Excellent

Markus

Liked: Cleanliness, amenities, property conditions & facilities
Alles Top. Das Hotel hat seinen Scharm, leider wurde einer der 3 Aufzüge erneuert, somit kam es zu Wartezeiten. Aber da kann man drüber hin weg sehen. Irgendwann muss halt auch mal gearbeitet werden.
Stayed 2 nights in Jan 2026

6/10 Okay

Rikke

Liked: Cleanliness
God service og venligt personale, dog overset at vi havde anmodet om en babyseng men kom straks op med denne da det blev påpeget. Børnene fik chokolade ifbm skt Nikolaus dag, men ellers manglede der lidt julestemning. Værelserne er små, og indretningen med skibscontainerdøre er bare irriterende og larmer en del - især med børn. Bruseniche meget plastik-agtig. Hotellet ligger godt mhp at gå til centrum men ligger op ad en stor vej som larmer noget (nok svært at undgå i Hamburg) og så larmer elevatoren også meget og kan høres på værelset på trods af værelset lå afsides af denne
Stayed 3 nights in Dec 2025

8/10 Good

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Alle waren sehr freundlich und die Zimmer sehr schön eingerichtet und alles war sauber
Stayed 1 night in Nov 2025