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Suncity Hakodate Hotel

3.0 star property
A thoughtful blend of tradition and modernity awaits at this Hakodate hotel, where convenient services complement well-appointed rooms

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Suncity Hakodate Hotel, in the city's heart, offers travelers a seamless experience with practical amenities like conference facilities and free in-room WiFi. Guests appreciate the helpful 24-hour front desk and convenient dry cleaning services.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately JPY 600 for adults and from JPY 600 for children
  • Self-parking fee: JPY 500.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Suncity Hakodate Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Suncity Hakodate Hotel?

Self-parking is available for JPY 500.00 per night.

What time is check-in at Suncity Hakodate Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Suncity Hakodate Hotel?

Checkout is at 10 AM.

Does Suncity Hakodate Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Suncity Hakodate Hotel located?

Situated in Hakodate, this hotel is within a 10-minute walk of Hakodate Miraikan and Hakodate City Hall. Hakodate Morning Market and Ekini Fish Market are also within 15 minutes. Matsukazechō Station and Shinkawa-Chō Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.4

Cleanliness

7.4

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 19 out of 100 reviews
Rating 8 - Good. 40 out of 100 reviews
Rating 6 - Okay. 28 out of 100 reviews
Rating 4 - Poor. 10 out of 100 reviews
Rating 2 - Terrible. 3 out of 100 reviews

Reviews

Verified

8/10 Good

yoshihiro

Liked: Room comfort
大浴場があるのでよかったです。
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

シャワーを改善して欲しい。。。

ホテルの質、サービスは満足でいつも利用しています。 ただ、部屋によってかシャワーの出が弱いです。
Stayed 1 night in May 2020
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Near the JR Station, Walking about 10 mins.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in hakodate

Conveniently located a short walk away from train station, with convenience stores and eateries nearby , reception was warm and welcoming , the room was a traditional tatami type furnishing, spacious clean and comfortable.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
素泊まりで利用させていただきました。 フロントの方の感じがとても良く親切にしていただきました。また、ロビーに無料の飲み物やクレンジング等のアメニティがありとても良かったです。 建物が古い割にはお部屋の清掃も行き届いており快適だったのですが… ユニットバスが残念過ぎました… 構造上仕方ないのかもしれませんがカビがとても気になりました。シャワーカーテンは綺麗でした。 そして壁と天井の2箇所に短めの毛が付着していました。ユニットバスというのはどうしても風通しが悪くなってしまうので仕方ないといえば仕方ないのかもしれませんが毛はかなり気になりました…。 シャワーも少し弱めに感じます。 大浴場もあるようなのですがそちらは今回利用しなかったのでわかりません。 低価格な割に接遇もよくサービスも良かっただけにとても残念でなりません。 これからも頑張ってください。
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サウナがあってよかった。
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店離jr 站5-8分鐘腳程，基本上一條直路，最後轉灣就到，鄰近亦有市電站，很方便。由kr 站走過來的路上有很多居酒屋，很好吃。房間空間不大，但可開到2個gip, 酒店房隔音不好，會聽到其走人在走廊走路聲音，酒店有大浴場，但有分不同時段給男或女使用，沒有時間參觀。
Stayed 1 night in Oct 2019
Verified

8/10 Good

Then Yu Foon

Broken shoe rack
Stayed 1 night in Oct 2019
Verified

8/10 Good

トム

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋をグレードアップしていただきました。
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古臭いのは仕方ない。清潔なので問題ない
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
冷蔵庫に水を用意いただけると更に便利。
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

走廊雖有煙味，但房間裡內拉門一拉就完全隔絕

附近有麥當勞、24小時便利超商，還有藥妝，市電公車都有站，很方便，也有浴場可使用
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
通常価格なら普通ですが、シーズン価格で高い時は価格には見合わないですね。 函館が全体的に高すぎなのかもしれませんが。
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Sing Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff, good stay!

Good: It’s so cheap compared to other hotels in Hakodate, and the location is very good, it’s just 2 minutes off from tram station, and not too far from Hakodate station. There’s one enormous supermarkets with food and cosmetics right next to the hotel, making it extra convenient to seek food/ souvenirs. Staff are super friendly and welcoming! I love their friendliness and detailed work. Bad: The room is a bit dated, but we got a bonus: a public bath that wasn’t mentioned in Hotels.com Overall I will definitely recommend this hotel to other’s when staying in Hakodate!
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
整體環境很乾淨，也很安靜，離車站走路約10-15分鐘，最近的電車站只要5分鐘，交通很便利。
Stayed 5 nights in Mar 2019
Verified

8/10 Good

Wing Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大堂有很多物資設施可供使用，離便利店很近。

離車站很近，整潔，員工很友善，大堂有很多物資設施可供使用，離便利店很近。
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

ChangYen

Disliked: Room comfort
Small lobby small kitchen nice location
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備は年季が入っていますが、フロントの方の笑顔が良いです。 駐車場もあり、快適に過ごすことが出来ました。
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is small but clean and value of money. The location is good, walk to the Hakodate St. by 10 mins.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Y

Liked: Cleanliness, staff & service, room comfort
部屋の設備や広さはビジネスホテルとして過不足ないが、防音は微妙。シャワー、空調、臭い等は問題ない。門限がないので遅くまで出かけられる(フロントは24時だったかで閉まるが)。スタッフの対応は丁寧。
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, room comfort

good experience.

overall is good. we stayed for 3 nights and was snowing. the breakfast is not buffet. the staff will serve you which i quite like it.we parked the car opposite of the hotel.¥500 per night. we like the onsen.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

akihito

1日目は停電で泊まれませんでしたが、ホテルの対応もよく翌日は快適にとまれました。
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid place to stay in there heart of Hakodate

Good place to stay in the heart of Hakodate. Short walk to the train station and right off of a major road/strip of restaurants and shops. Staff very friendly—room clean, just a bit small and stuffy. But that is to be expected.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but arranged nicely. The location was just around the corner from the tram so we didn’t have to walk far to access public transportation. We especially liked the hot soaking bath available to guests. They offered a variety of breakfasts to suit everyone’s taste. We would stay here again.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Akari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

可もなく不可もなし

毎度利用させてもらってますが 毎度チェックインの際に館内の説明を受けます。宿泊履歴とか残ってないのかなと疑問に思う。よってチェックイン時に無駄な時間がかかる。駐車場は1泊500円と良心的です。事前に2泊分の駐車料金を支払ったが、後々2泊目はクルマを使わないことになりフロントに伝えたところ2泊目の駐車料金を返金してくれました。この辺の対応は早かったです。 全体的に老朽化が気になります。 全ての部屋が対象ではないと思いますが 部屋の浴槽や壁などいろいろ汚いです。
Stayed 2 nights in May 2018