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Hotel Heart Inn

3.0 star property
Downtown convenience meets stress-free comfort at this central retreat where WiFi keeps travelers connected and mornings start with ease

Choose dates to view prices

Hotel Heart Inn, in the business district's center, offers a practical home base with thoughtful touches. Guests appreciate in-room WiFi and dry cleaning services, while continental breakfast starts the day right. The newspaper and luggage storage add extra convenience.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately JPY 1080 for adults and from JPY 1080 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Heart Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Heart Inn?

Self-parking is free at this property.

What time is check-in at Hotel Heart Inn?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Heart Inn?

Checkout is at 10 AM.

Where is Hotel Heart Inn located?

Located in the heart of Hakodate, this hotel is within a 10-minute walk of Hakodate City Hall, Hakodate Miraikan and Hakodate Morning Market. Ekini Fish Market and Hakodate Seikan Renrakusen Memorial Museum Mashumaru are also within 10 minutes. Matsukazechō Station is only a 5-minute walk and Shiyakusho Mae Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.6

Cleanliness

7.8

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 17 out of 104 reviews
Rating 8 - Good. 45 out of 104 reviews
Rating 6 - Okay. 34 out of 104 reviews
Rating 4 - Poor. 6 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

消臭お願いします

駅から歩いて10分程度。周囲は静かで非常に良い。 清潔感はあるが、消臭が不十分なせいか臭いがする。
Stayed 1 night in Jan 2019
Verified

8/10 Good

Kam Yiu

Liked: Cleanliness, staff & service

首次入住感受。

這酒店步行前往景點都ok。 泊車位置就在酒店旁。 搬運行李到升降機就要上數級。 雙人房間的床size，對於夫婦來說都可以接受。 在房間內有足夠空間打開一個28吋的行李箱。
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Hitoshi

Liked: Cleanliness, room comfort
主要な観光地に徒歩で行ける距離で便利だった。駐車場も停めやすかった。
Stayed 1 night in Oct 2018
Verified

8/10 Good

yosshy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かに落ち着けるホテル

適度な広さで、落ち着いたホテルでした。 フロントの方の説明も丁寧で、室内も清潔に清掃されていました。
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Verified traveller

CP值不太好

CP值不太好
Stayed 2 nights in Aug 2018
Verified

8/10 Good

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

いいホテルです。

立地もよく、快適に過ごせました〜〜
Stayed 1 night in Jul 2018
Verified

8/10 Good

Carin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just one night in Hakodate

Close to railwaystation and what we wanted to see on our short visit.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service
Room is too small and old. But is okay for one night stay.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもいい、快適に過ごせました・
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel, highly recommended

Room was comfortable, spacious and welcoming. Highly recommended!
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントの方がどなたも気さくでした。松風町停が最寄りですが、函館駅からも徒歩圏内ですが、周囲は静かで快適でした。また機会があれば利用させてもらいます。
Stayed 1 night in Jun 2018
Verified

8/10 Good

HIROYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした。

函館駅近く清潔でした。 喫煙所もあるし、無料コーヒーうまかったです！ 風呂も意外と広く快適でした。
Stayed 1 night in Jul 2018
Verified

8/10 Good

みみずく

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
建物は古い感じがしますが清掃がちゃんとされていました。 トイレやバスが広めで幹線道路から外れているので静かで快適に過ごせました。 飲食店や市電にも近いのも良かったです。
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
地図が不十分です。函館駅からの歩く道順を、ネットの地図を添付するのではなく、独自の分かりやすいものをウェブサイトに入れてください。
Stayed 1 night in Jun 2018
Verified

6/10 Okay

konehako

Liked: Staff & service

函館中心街

フロントの対応がとても良かった．　食事　和食も美味しかったです．部屋の感じは 普通のホテル並みで，少し古いでしたがまあまあでした．
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สะอาดมากโรงแรมตั้งอยู่ไม่ไกลจากสถานีรถไฟและร้านอาหาร
Stayed 1 night in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

寝るだけなら最適。

ホテルは寝るだけ、と言う方には最適。函館駅からも徒歩圏内です。バスルームは決して良い設備では無いが、最低限は揃ってます。部屋は清潔感あります。
Stayed 1 night in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

上州の空っ風

フロントで親切な対応でとても良かったです、またモー二ングコーヒーもサービスで飲み放題がいい❗️
Stayed 1 night in Jun 2018
Verified

8/10 Good

Hendry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location very quiet, maybe because I arrive at night time
Stayed 1 night in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tidy and comfy stay!

Check in was a breeze and the staff was welcoming. The room, while simple, and a little outdated, was clean and comfortable!
Stayed 1 night in May 2018
Verified

6/10 Okay

Cyril

Liked: Staff & service

Conforme au photo

Chambre agréable avec un petit lit....Un peu froide......Fenêtre qu'on peut ouvrir....Réception positive même sans trop d'anglais. ...... A peine à 1 km de la station de train....Un peu loin du centre par contre.
Verified

6/10 Okay

TONGHWAN

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

하트 인 숙박

깨끗은 하지만 정말 좁습니다
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

お勧めの駅近ホテルです。

当初若干室内のニオイが気になりましたが、フロントに相談するとすぐに消臭スプレー貸出や空気清浄機設置などして頂きました。Wifi不調もルーターをチェックして頂きすぐに修復、すべてとても親切な対応でした。朝市まで徒歩４，５分程度と便利な立地です。
Verified

10/10 Excellent

Fung Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth your money!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very clean hotel, around 500 m from Hakodate JR station
Stayed 1 night in May 2018