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Pullman Hai Phong Grand Hotel

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Luxury
5.0 star property
9.8

Exceptional

Luxury hotel located in Ngo Quyen

Take advantage of a terrace, a garden and dry cleaning/laundry services at Pullman Hai Phong Grand Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage.

Popular amenities

  • Spa
  • Parking included
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room
The current price is AU$147
includes taxes & fees
16 June - 17 June
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Pullman Hai Phong Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Pullman Hai Phong Grand Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Pullman Hai Phong Grand Hotel on 16 June 2026 start from AU$147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pullman Hai Phong Grand Hotel?

Self-parking is free at this property.

What time is check-in at Pullman Hai Phong Grand Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Hai Phong Grand Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Pullman Hai Phong Grand Hotel located?

Located in Ngo Quyen, this luxury hotel is within a 10-minute walk of Hai Phong Museum and Hai Phong Opera House. Queen of the Rosary Cathedral and Conference Center Hai Phong are also within 15 minutes. Hai Phong Train Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

10

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 82 out of 87 reviews
Rating 8 - Good. 1 out of 87 reviews
Rating 6 - Okay. 2 out of 87 reviews
Rating 4 - Poor. 1 out of 87 reviews
Rating 2 - Terrible. 1 out of 87 reviews

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, the hotel was beautiful and the staff was friendly and the food was amazing!
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, amenities
Beautiful hotel, not a year old. Good location, very friendly, helpful staff and an impressive breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
A floorless hotel experience. Helpful staff, good food and good variety. A great room and facilities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Franklin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, room is clean. Staffs are great.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff is friendly and helpful.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Janessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome! The hotel was very clean and well maintained. It was their first anniversary. The massage we had at the spa was wonderful. A new hotel with a great breakfast buffet, we stayed 2 weeks and tried all we could, including dim sum. The hotel was located on a Main Street near lots of shops and restaurants. Special mention to Dat at reception that spoke great English and made several recommendations and Trang at the restaurant for her hospitality and great smile when we came down for meals.
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and helpful staffs.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly.The view is amazing.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Thanh

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, centrally located.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

CHI NUN

Liked: Cleanliness, staff & service, amenities
Staff is kind
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Li Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm hospitality, clean and spacious room with expansive view of the city, topped by the best breakfast of our three month (so far) East Asia trip. We wish to thank the Pullman team for our unforgetable 4 night stay inclusive of the New Year's Eve and New Year's Day. You have set the bar so high, that we have yet to find another hotel that even came close 10 days further down into the trip. We will return.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sherman

First class in every aspect. Very friendly and courteous staff. The breakfast buffet was the best we have ever had and the service was incredible. In the heart of downtown Hai Phong is very walkable to exquisite local food and nightlife. The rooms were very clean and elegant. Very reasonably priced. A must stay if you are ever in Hai Phong
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JINPYO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! Fantastic restaurant and room service. Smile every where
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Vi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property. Staff are helpful and friendly. Would stay again.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, Amazingly Friendly Staff, Fantastic Breakfast Buffet, Best hotel I have ever stayed in. And we have been all over the world.
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Neva

Liked: Cleanliness, staff & service, property conditions & facilities
Hai Phong is not a great town , hotel is really very good
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just amazing!

Extremely good service and friendly staff. Great transfer service, reception, food and drinks. Perfect room and highly recomended travelling with children. Total offering was great and we had an amazing stay.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a first class property. The rooms was big and nice and clean. The staff were super friendly and helpful. Definitely would stay there again.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. They provided with lots of information about the city. They provided a take away breakfast when they learnt we would miss the included onsite breakfast:
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a reasonable price

I only stayed 3 days in this super hotel. I usually don't go to that type of hotels, I was not disappointed. The service was great, all the employees I had to deal with were respectful, helpful, kind and extremely polite and smiling. The room itself matched with the description. The bathroom is great, the beds are super comfy and it is well isolated. Superb view from my room and the restaurant, where the food was fine, slightly expensive but correct prices. The swimming pool is great, big enough with 2 spaces, one being meant for younger children. There is a pool bar as well. I strongly recommend this plo
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Van duong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is super clean; staffs are amazing!! Always the best time at pullman.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Zachary

Liked: Cleanliness, property conditions & facilities
Great room and breakfast buffet.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with high level service. The breakfast restaurant is huge and the food really good. The spa includes free access to pool, hot tub, and sauna - and these are beautiful and very clean. Recommended!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025