Hagen Hotels, Lueneburg

"Very clean room, comfortable bed, helpful staff, easy walking distance to center"

"Clean room and bathroom, very comfortably equiped. No problem with wifi. Great staff."

"Spacious room in a great location. The breakfast was very enjoyable, and we slept well in our beds. Requesting an extra pillow was no problem. Very service minded and friendly staff. The only downside was the non-functioning pool and the somewhat outdated fitness facilities. A lot of the machines were down due to maintenance issues."

"Ich bin aus Costa Rica nach Lüneburg gereist, um die Weihnachtsmärkte zu besuchen, und hatte einen sehr schönen Aufenthalt. Das Hotel liegt in einer hervorragenden Lage, ganz nah an der Altstadt und den Weihnachtsmärkten, sodass man alles bequem zu Fuß erreichen kann. Die Lage macht wirklich den Unterschied, um die Stadt in der Weihnachtszeit in vollen Zügen zu genießen. Sehr empfehlenswert."

"Extremely helpful receptionist who took time to find us the most suitable room for my wife’s reduced mobility needs. Spacious comfortable room, very clean. Restaurant provided good quality local produce with good choice"

"Good breakfast close to city center "

"Just lovely"

"Hotel was modern and clean"

"We arrived at 5:15 and there wasn’t anyone to check us in. The property description said the reception would be staffed. We had the get a construction worker to call the number that was on the door. The property was under construction. It was very noisy when we arrived. The rooftop terrace was not finished. The rooms had very basic amenities. When we asked for soap to wash our hands in the bathroom, we were told there was no soap. Very unsanitary. In the pictures, coffee and tea packets were shown but none were in our room. There were no hangers in the closet, and no trash can in the bathroom. Also, please make a note that rooms do not have air conditioning. But even though the description says a no smoking premises, people were smoking near the door and the smell carried down the hallway. I would not stay here again."