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"Incredible location close to everything, friendly staff, good value. The rooms are basic but comfortable, with nice views, lots of amenities including kettle, full bath. Llangollen is a beautiful, friendly town with local shops/no franchises. There are wonderful walks along canals to waterfalls, deserted abbeys. "

"Room in main house - tired , Wet carpet from radiator leaking, toilet seat nearly falling off and dangerous. Rooms in new extension are much better. Good value but need more staff! We were ignored again during evening dinner - there’s simply not enough staff! This happened last time. No interaction at all after meal was delivered- so they lost money on desserts and coffee and more drinks. Won’t eat there again. Food was actually good ( steak)"

"Good location and hearty breakfast "

"Lovely hotel great location"

"A pleasant stay. Staff friendly and approachable Was full of under 16s as there was a football tournament nearby."

"The room was mostly clean, and we didn't use the spa, and they were friendly"

"Second stay, just as enjoyable as the first. Staff are friendly, rooms are a good size though it can be a bit of a walk from reception and a little maze like. Nice location although the building itself is showing signs of its age. Spa downstairs is well equipped and there are lots of peacocks wandering around the grounds. Area is very nice, close to Snowdon, not too far from Chester or the coast. "

"I didnt stay i checked in to see the room i went back to receprtion to see if they had a better room and no luck we stayed in the car all night and left for home in the morning we cut our break short and im trying to get my money back Best regards Simon gregory "

"Lovely hotel. Room was small but comfortable. Only negative is that the room was cold when we arrived. It took the plug in radiator a few hours to warm up"