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"Great service throughout. I was very well looked after"

"Clean & comfortable. "

"Anna is a delight! She arranged for our key early by text . She called a cab so we could go up to the sacred chapel. She served gluten free food at breakfast. Everything is clean and welcoming. The market is steps away with restaurants and shops. Highly recommend "

"Everything was excellent, check in was a breeze, friendly service everywhere, great breakfast, excellent hotel restaurant, nice room with everything you need."

"The hotel surpassed our expectations! The room was immaculate and refreshed to the same standard every day. Every member of the staff was cordial and helpful. We only had breakfast one morning (which is included) and there were many varieties of foods to choose. Lunch and dinner at The Bistro were excellent, as was the service. We were meeting my Italian relatives for the first time, and most meals were at their homes, so we did not have the chance to eat at Atilier. Next time! We are already...

"Excellent accommodation! This is a charming, sweet, exceedingly clean property with lovely sunlit rooms, fantastic lake and pre-alp views, and pleasant staff. The included breakfast was very good and the location wonderful. So happy to have stayed here!"

"Velmi slušné ubytování s dobrým servisem. Snidaně vedle v baru naprosto pohodová. Je to sice pravděpodobně ubytování pro kamionisty, ale opravdu v pohodě i pro běžného klienta."

"The stay was perfect. The hotel is established and you feel the history and class when you are walking in. The hotel staff is always available from unpacking your car and delivery your luggage on arrival to picking your luggage and packing your car back during departure. The service is incredible. The restaurant and bar are good with the variety of choices. "

"Beautiful location and garden. Tastefully updated very clean "

"Lovely old hotel well updated. Large beautiful grounds including pool. Breakfast excellent. Will gladly return "

"Clean rooms, friendly staff and great views. Our Lakeview room was on the small side but perfectly usable."

"The property is dated, like you staying at your Europeans grandparents bathroom vibes. Which in itself is the experience when in Europe! Clean place, amazing spot for convenience without a car. The staff at desk are warming and welcoming! "

"We arrived a bit early and we’re not allowed to receive the Ticino Ticket until check in (barely an hour plus later), which would have saved us money we had to pay for Public Transport. To be fair, we were allowed to leave the bags in the office, so that at least helped. Not a bad walk to the train station; the bus station is across the street. AC system had to be restarted due to recent repair to a neighbor unit, but once it was up it worked like a charm!"

"Everything was excellent. Clean rooms, very friendly manager and hotel is located near to the train/bus stastion."