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"This hotel is amazing! The property is beautiful and has everything a traveler could want. Location and amenities were perfect, including entry into the Merano Terme. The staff was professional and very helpful. I’d stay here again for sure. "

"Unbelivable hotel and SPA High maintenance, very clean and comfort. The staff is wonderfull and the food is amaizing!"

"This was a great place to stay, and everything was within walking distance. The hotel is great."

"Ok clean beds were on the small size so couldn’t lay straight in bed, bit like being in a cot "

"Lovely attentive staff. Unloaded luggage at the rear of the hotel and with help of great directions parked across the river in the secure underground parking at the Thermal Baths. Easy 5 minute walk back to the hotel lobby. Great spot!!"

"Perfect; friendly staff, excellent quality rooms, wonderful breakfast, secure parking with reasonable electricity charges. Beautifully decorated and everything you could possibly wish for is available. Fabulous mountain view from our balcony. Also a lovely town centre to explore and enjoy. "

"Nice place and nice staff. Had to pay for sending a jacket they had, without my knowledge, offloaded from the inside of the car, not trunk, and hanged it in a closet. Would have been nice for them to pay the transport but OK."

"Out of all the places we stayed during our 16 day family vacation/European road trip, this is the only one that was a total bust. We're not picky or hard to please, but from the rude attendant during check-in to the ever-present smell of cigarettes, to the loud neighbors and run-down/dated furnishings and uncomfortable beds, it's honestly difficult to find something nice to say. Breakfast was good and included in the price. There. That's one nice thing. Bottom line: it's a dump. Do not recommend."

"We very much enjoyed our stay here. Staff at the reception, bar and restaurant were outstanding. The breakfast and dinner were both generous and had a wide selection. The ski storage area and the easy access to the lift were fantastic. The only two things that could be improved are the wine selection in the bar and raising the temperature a bit in the outside warm pool"