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"Staff were all nice and friendly. There is a very little mini mart but close at 7pm. better to open until like midnight for the guests stay up late. Well that's why there is room service : ) "

"Overall okay with couple of notes/improvement if possible 1. No elevator to 2nd floor, better put elevator or at least ramp for trolley to bring belonging to 2nd floor 2. Hot water not working in bathroom 3. Jacuzzi not hot at all 4. Parking space very limited 5. Restaurant area is very limited if hotel is fully booked 6. There is no smoking sign on the table in restaurant, but there is still people smoking and hotel staff didn't take action until I request help 7. Safety protocol in restaurant...

"Tempatnya sejuk dan nyaman.. Cocok untuk tempat nginap bareng keluarga..."

"Good environment "

"Nice quiet and beautiful resort. Excellent customer service, staff were very polite, friendly and accommodating "

"The green landscapes The villa area is large The beds are comfortable. Nice swimming pool Great balcony They don't understand English well. The place is used for group events, and the noise continues until 11pm. "

"Nice excellent please to stay whether business or pleasure, recommended "

"Enjoy the stay "

"The place is a little bit far from the main road, but the site is quiet and nice. We enjoyed all the facilities and had a nice and delicious meal in the restaurant due to heavy traffic. The price is not low; however, all hotels in Puncak are not cheap too. However, some facilities are worn out. "