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"Our villa has a large lawn right outside the door, and my puppy absolutely loves it. We also visited the mountain view villa area, the infinity pool there is perfect for taking photos. When I come with my family next time, we’ll definitely book the mountain view villa. They also have Chongqing hot pot here, which is super delicious. It’s really spicy, but so addictive, especially since it was cold in the mountain and even rained a bit in the afternoon. Hot pot was just perfect for the weather."

"Puncuk pass resort is located at one of the best locations in Puncuk. However, resort is very old, not maintained probably due to covid and infrastructure is very old and broken. In our room, all furnishings and towels were very dirty and old. Furniture was also not satisfactory. Condition of swimming pool and outside area needs proper maintenance and cleanliness. Resort will charge you for everything you need extra even water, blanket etc. Size of the studio suite is very small as compared to...

"Modern hotel and very clean. Unfortunately service is very poor. Had to wait 1 hour in the restaurant for our food even though it was almost empty. Also, the level of English speaking is not great so it’s hard to communicate as a foreigner. Did laundry service which took much longer to get back then what was communicated. "

"아침 9시부터 아이들 이벤트가 있어서 스피커소리가 매우 시끄러움..시설에 비해 음식이 맛없음"

"The green landscapes The villa area is large The beds are comfortable. Nice swimming pool Great balcony They don't understand English well. The place is used for group events, and the noise continues until 11pm. "

"I was very disappointed with my stay at this hotel. The hotel is very old and run-down. The noise from the air conditioning units on each floor was very loud and annoying. The air conditioners inside the rooms were also noisy and had poor cooling. The sanitary facilities and bathrooms were very outdated and most of their tools were broken. The hotel needs urgent renovation. On the positive side, the staff were friendly and the breakfast was decent."

" A great one stop hotel for family. Pelayanan perfect from the beginning till the end. Receptionist atas nama Alya sangat perfect dan mengerti pekerjaannya dengan baik, pengetahuan mengenai brand sangat excellent, Breakfast staff Mbak Ellisah, sangat attentive dan tau dengan baik guestnya yang menginap lebih dari 1 malam. fasilitas yang sangat terjaga dengan baik dan makanan yang disajikan baik breakfast, stall tenant ataupun room service dengan rasa yang sangat baik. definitely will be back...

"It was great experience in overall and I had really amazing family time staying there. Highly recommend for family."

"Good enough hotel. The food was not very interesting and I got food poisoning on 2 occasions. Roast chicken at the Rooftop Café was good and safe. Not much to do nearby. Lovely people."

"Convenient as there's a mall right infront of the hotel"

"The room of hotel was good but hair dryer was broken and not available. We used the restaurant in the hotel every dinner, however serving by staff was late and many mistakes for the order. "

"Bed sheets with spots. Bad smell in the room. Water leakage on the walls. Walls full of spots. A.C. not working as thermostat broken."

"Rooms are new and clean. Bed was comfortable. Breakfast options were acceptable. Nothing much around the hotel area."