Terrace/patio

Reviews of Luxé Cabañas

3.5 out of 5
Luxé Cabañas
El Peñol-Guatapé, Guatapé, Antiouquia

Reviews

8.4

Very good

Rating 10 - Excellent. 154 out of 258 reviews" "
Rating 8 - Good. 46 out of 258 reviews" "
Rating 6 - Okay. 25 out of 258 reviews" "
Rating 4 - Poor. 13 out of 258 reviews" "
Rating 2 - Terrible. 20 out of 258 reviews" "

8.8/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jelissa

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Incredible concept.
Stayed 2 nights in Apr 2024

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, property conditions & facilities
My family and I stayed in a beautiful cabin it was 7 of us and we each had our own area lots of windows and sliding doors not much privacy, if your lights are on anyone outside can see inside cabin. If you’re coming from states please be ready for NO AC. It’s not needed at night but you will have one or 2 bugs in your property doors and windows stay open For ventilation. Make sure at upon arrival you stop to buy groceries before you arrive to your cabin. There is no grocery stores near by. Get ready to pay taxi taxi taxi everywhere you go. Overall this was a very very nice resort and the staff is extremely helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Luz

Liked: Cleanliness, property conditions & facilities
Wonderful views!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities
There are too many GREAT things to say about this place. The resort was amazing with friendly staff.
Stayed 3 nights in Feb 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, room comfort
Hidden Fees make this an overpriced stay
Second time staying in the Cabana's as my first experience was good in a small group. BE AWARE: THERE IS A 130.000COP/DAY PER PERSON FEE IN ADDITION TO THE COST OF THE CABANA. This mandatory fee made this a very expensive stay and because of that, it will be my last time going back. There are now much better places to stay in Guatape. Feels like I got ripped off renting a cabana for up to 12 people and having to then pay per person on arrival.
Stayed 2 nights in Jan 2024

10/10 Excellent

Karol

Stayed 2 nights in Jan 2024

8/10 Good

Manoj

Travelled with family
Liked: Property conditions & facilities
The rooms were very nice with spectacular views. This location is heavenly and the property is beautiful, but the roads inside and outside the complex are not good. I am not sure that such a great property hasn't solved this issue. The only way to travel inside and to the the town is in 3 wheeler auto.
Stayed 2 nights in Dec 2023

2/10 Terrible

Corry

Stayed 1 night in Dec 2023

2/10 Terrible

Victoria

Stayed 1 night in Dec 2023

2/10 Terrible

Jennifer, New York

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The view is unreal- everything else the absolute worst. No working - lights, toilets, dryer, shower, hot water, You get the point- They charge for the pool- I literally paid for another hotel and left after 1 day. Find somewhere else.
Stayed 2 nights in Dec 2023

10/10 Excellent

Randall, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay in Guatapé
Stayed 2 nights in Dec 2023

8/10 Good

Oscar

Stayed 2 nights in Dec 2023

10/10 Excellent

Rhys

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jorge, San Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place, has an acuatic center where you can rent boats, jet skis, etc. Great service, warm people.
Stayed 1 night in Aug 2023

10/10 Excellent

David, Las Vegas

Business traveller
Liked: Cleanliness, property conditions & facilities
Property is unique but my group truly enjoyed our stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed here several times. Always excellent communication and service. Very quiet and is a perfect couples get away.
Stayed 2 nights in Aug 2023

10/10 Excellent

David jahveri

Stayed 1 night in Aug 2023

10/10 Excellent

Dmitri

Liked: Cleanliness, amenities, property conditions & facilities
Amazing views, fresh air
Stayed 2 nights in Aug 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel property, short drive from Guatape and El Penol rock! best view of the Guatepe lake. The cabin are super nice, comfortable and big. I would book with out a no problem again. Road to the hotel is not pave, but once you get there is fantastic
Stayed 1 night in Aug 2023

10/10 Excellent

JOSE, Miami Shores

Travelled with family, Travelled with family and small children
Liked: Amenities
Very unique property with cabins overlooking the lakes! The interiors are very modern, extra clean and well maintained. There is an excellent onsite restaurant as well with amazing food… cars are not allowed inside the property so you get around in “moto-chivas” with drivers that take you back and forth… great place to get away and disconnect.
Stayed 1 night in Aug 2023

6/10 Okay

Sergio

Stayed 2 nights in Aug 2023

10/10 Excellent

Matthew

Stayed 2 nights in Jul 2023

10/10 Excellent

Diego Julián

Travelled with family
Liked: Cleanliness, room comfort
Excelente
Hermoso hotel con un excelente servicio. El restaurante toda la comida súper deliciosa . Muy recomendado .
Stayed 2 nights in Jul 2023

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
great view
Stayed 3 nights in Jul 2023

2/10 Terrible

Joe

Travelled with family
Disliked: Amenities, property conditions & facilities
This place is a scam. DON'T STAY HERE! They advertise it as a hotel/resort...and charge you 5 star rates... however all it is is a collection of privately owned cabins. What is in the cabin is what you get and they are not the same. Different appliances, furniture, condition, etc. Once in the cabin, if something does not work (our dish washer did not work and had some trouble with the jacuzzi), when you call the 'front desk' after a long wait for them to answer they basically tell you that it's not their problem and push the responsibility to the owner of the cabin (who of course you have no contact with). Zero amenities in the property. The restaurant is independent (does not belong to Luxe) nor does the water sports operation. The views are beautiful but that is true of all properties on the lake. If you want to relax and have a great vacation with peace of mind and a good experience STAY ELSEWHERE. Save money get great Colombian service. At LUXE you will get ZERO service and will leave feeling stressed and taken advantage of... Expedia: please do your due diligence on this property and downgrade it. TERRIBLE EXPERIENCE.
Stayed 2 nights in Jul 2023

6/10 Okay

Juan

Travelled with family
Liked: Amenities
Stayed 4 nights in Jul 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Jessica, Overland Park

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were pretty pleased about the property. We had a few things we needed to report. One of the tvs was not useful since it had no channel connection. They came to report it but they didn’t troubleshoot. Overlap they were responsive with the moto chivas to get us from the apartment to the restaurant. However, there wasn’t much else to do inside the property unless you wanted to pay extra for a boat tour, kayak or jet ski. The beach was not really accessible or kid friendly, so as a family property a pool was missed. Other than that the view was breathtaking and the drivers and staff very friendly.
Stayed 4 nights in Jul 2023

10/10 Excellent

Cory

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice property! Sense of arrival and front desk not nice. Great property to have some peace unless there is a party on one of the Villas until 5am.Villa was great. Dangerous steps as there is no lighting going down the steep stairs to your Villa. Very dark around property. Restaurant needs a bunch of work slow service, food mediocre at best. Breakfast was the worst seen in Colombia, rather Pat that have it for free. Employees very nice but clueless. The best employees are the bellman very polite transport you everywhere inside the property. All in all I will come back and bring my own booze and food as the views are great and waking up at 6am in tranquility is the best. They do have some water sports on property.
Stayed 1 night in Jun 2023

2/10 Terrible

Lina

Travelled with family
Stayed 2 nights in Jun 2023

10/10 Excellent

Carlos

Stayed 1 night in Jun 2023

10/10 Excellent

Guido, Guatemala

Stayed 1 night in Jun 2023

10/10 Excellent

Evert, Oranjestad

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff with check in. Great location
Stayed 1 night in Jun 2023

8/10 Good

Claudia

Travelled with family
It’s located in a gorgeous setting and very quiet! Close to town. The cabins need a bit of maintenance. I was not aware that I need it to pay additionally for daily cleaning of room. The restaurant overlooks the gorgeous lake. I was disappointed with the quality of the food considering that the price was high. The pizza was good. The reason I’m being so harsh is because this hotel is not cheap for the region. But I would go back. It’s setting is what makes this place. For food you can always take a ride into town. Good food and great prices.
Stayed 4 nights in May 2023

10/10 Excellent

Andres

Travelled with group
Liked: Cleanliness, room comfort
Gorgeous house with tremendous views
Stayed 1 night in May 2023

2/10 Terrible

Tury

Disliked: Amenities, property conditions & facilities
They did not allow me to check in because i didnt have a passport even providing 2 government id from the u.s.
Stayed 1 night in May 2023

10/10 Excellent

Anthony

Liked: Cleanliness
Stayed 4 nights in May 2023

10/10 Excellent

Mike

Liked: Cleanliness, room comfort
Beautiful place and service
Stayed 2 nights in May 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Views are amazing. Staff is friendly and communication is fast. Only downside is the location is off the beaten path and walking is limited, you have to call these little moto-taxis to get around. Also the dining options at the restaurant are limited.
Stayed 1 night in Apr 2023

4/10 Poor

JONATHAN

Travelled with family and small children, Business traveller
I would go somewhere else if I had the chance.
Stayed 1 night in Apr 2023

6/10 Okay

Alex

Business traveller, Travelled with partner
It is Ok, but to get there make sure you have SUV or track.
Stayed 1 night in Apr 2023

10/10 Excellent

Edward

Stayed 1 night in Apr 2023

10/10 Excellent

rod

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We spent 3 nights at the LUXE, my wife and 4 adult children. The facility was amazing and the 4 bedroom cabin was very spacious and comfortable. checkin and out was simple. getting around there and to town and back is very easy and affordable. Inside the property the tuk tuks are free and to get to Guatape is cheap. The food at the restaurant is very good, pizzas and burgers are excellent The marina is right on the property and renting a pontoon or ski boat is right there for you, very convenient The best night we had was my wife's birthday dinner. we hired a local chef JOSH who owns a restaurant in Guatape called BACCHANAL. He put together a meal of tomahawk steaks and HUGE lobster tails with all the trimmings and chocolate cake that was absolutely delicious. I highly recommend LUXE and be sure to get a hold of JOSH for a great culinary experience
Stayed 3 nights in Apr 2023

8/10 Good

Elisa M

Travelled with family
Liked: Cleanliness, room comfort
The Luxe was amazing, gorgeous , relaxing, love it BUT the road to get there is awful. The road is horrendous...they really should fix that. And if you go there the Tuk Tuk is the transportation there, is free on the premises but to go town and back will cost you more and can add up.
Stayed 3 nights in Apr 2023

10/10 Excellent

Andres

Stayed 2 nights in Apr 2023

2/10 Terrible

Guy

Travelled with family
Liked: Cleanliness
There were hot water I 2 of our showers even after 2 repair attempts, with cold rainy day and parents that are in their 70 , it was terrible, also Wi-Fi wasn’t working good all the time which is a life risk in a place like that.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ralph

Travelled with group
Liked: Cleanliness, room comfort
Gurt lush
Beautiful setting, lovely accommodation, little tuk Tuk’s running us around, lovely restaurant and great staff, food is exceptional. Water sports activities available. It’s all a little pricey, but you get what you pay for.
Stayed 2 nights in Mar 2023

10/10 Excellent

Vanessa, Norwalk

Liked: Cleanliness, property conditions & facilities
Todo excelente pero los senderos a las cabañas no muy recomendable para autos
Stayed 1 night in Mar 2023

10/10 Excellent

Raymond

Liked: Cleanliness, property conditions & facilities

4/10 Poor

Martha, Lynbrook

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2023