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"Staff is friendly. Room is acceptable. The ventilation is pretty loud. love that there is an underground carpark which make it feels safer. The carpark is tight, so drive carefully "

"Room was clean and buffet was excellent! "

"Check in staff were amazing, although buffet breakfast wasn’t available during Ramadan, various set menus were offered and were plentiful, fresh and tasty."

"Well the property need a lot of updating. Alor Setar has not been a good choice for hotel."

"The family room was spacious and clean. The facilities were working properly. We had good rests there. The staff were friendly and efficient and 24-hour service. Parking by the hotel is limited but there is area along the road that allows parking. It’s a simple, clean hotel."

"Clean room. Staff very helpful n polite. "

"No flexibility on check in time , must be at 3pm even though we are so tired for the long journey "

"It was tremendously a BAD stay. Booked a room for 3, upon checking-in, was told to go behind to another location of the same. No parking avail, ABSOLUTELY NO SECURITY.. No latch lock in room, towels were not clean, no reception, no security avail in the building. Entrance to the rooms - NOT SECURED ( 3 LEVELS OF ENTRY ) Have taken videos of the INSECURITY. Reception informed to complain to Hotels.com for refund as he had acknowledged the Insecurity of the premise . "

"Cozy and calm place."