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"A great stay at a The Ritz, from getting to the front door through to check-out all your needs are taken care off. The only issue was not having a room ready when we checked in around 3:30, and then having to chase up our luggage once we came back an hour or two later. The room is otherwise immaculate and very, very well maintained. Do be careful with the door to the toilet as my wife closed the door on her finger accidentally. Massive props to the housekeeping staff and service as the little touches, hand written cards, really makes it feel personalised and a home away from home. Great amenities; 24/7 gym, pool, sauna and steam room. We added a breakfast onto one of our mornings and it was okay. A good selection of foods - I would suggest it for the convenience. The location is perfect, a 20 - 30 minutes walk to all of the central areas and a great selection of drinks and food just downstairs. Definitely on the top of the list of hotels to stay at when we come back to Chengdu"

"We went from a king suite to a larger twin suite upgrade. The staff came moving the two beds into one but was a bit reluctant to add a topper till we insisted. The quilt was also not changed and we kept having two double quilts for the entire stay - a bit weird but not uncomfortable. I was just a bit surprised as this is below Hyatt standard. Everything else was pretty pleasant - they provided kids slippers & toiletries which were very cute. The room size was great and location was also top notch - every convenient to go everywhere. "

"Loved the hotel, loved the location, staff were outstanding as were the rooms!"

"Good laundry servicr"

"Amazing stay. The apartment is in a great location with views of the river and easy access to local attractions. The host was super helpful with recommendation/travel tips and always available via WeChat. Would definitely recommend staying here!"

"Outstanding hotel, beautiful room, amenities, breakfast buffet, laundry, staff and hotel was very well presented. Definitely will come back!"

"The breakfast menu was so fresh and many choices. This was the most I like"

"had a great time at this hotel. Staff were very nice and very helpful. Cara and Louis at reception were exceptional "

"The friendliest hotel in China. Great location, beautiful room, excellent staff with good English. Breakfast in the pretty courtyard."