SUITES DEL JARDIN PRINCIPAL, in Zona Centro's heart, offers a charming retreat. Guests enjoy in-room WiFi, while the concierge arranges tours and tickets. Luggage storage and 24-hour front desk service ensure a seamless stay from arrival to departure.
Located in Guanajuato, SUITES DEL JARDIN PRINCIPAL is in the city centre. Guanajuato Funicular and Macrocenter I are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Union Garden and El Nopal Mine. Visit our Guanajuato travel guide
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
60 steps to reach entrance
Upper floors accessible by stairs only
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At least 80% lighting from LEDs
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Smoke-free property
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Dressing gowns
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch smart TV with digital channels
Food and drink
Free bottled water
Restaurant dining guides
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Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Eco-friendly toiletries
Electrical adapters
Iron/ironing board on request
LED lighting
Safe
Water-efficient showers
Water-efficient toilets
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are required to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Frequently asked questions
Is SUITES DEL JARDIN PRINCIPAL pet-friendly?
No, pets are not allowed at this property.
How much is parking at SUITES DEL JARDIN PRINCIPAL?
This property doesn't offer parking.
What time is check-in at SUITES DEL JARDIN PRINCIPAL?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM.
What time is check-out at SUITES DEL JARDIN PRINCIPAL?
Checkout is at noon.
Where is SUITES DEL JARDIN PRINCIPAL located?
Located in Zona Centro, this hotel is steps away from Union Garden, Juarez Theater and Church of San Diego. Temple of the Company of Jesus and Temple of the Jesuit Order are just steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
SUITES DEL JARDIN PRINCIPAL Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
5.6
Amenities
6.8
Staff & service
6.2
Property conditions & facilities
Rating 10 - Excellent. 6 out of 18 reviews
10 - Excellent
6
Rating 8 - Good. 3 out of 18 reviews
8 - Good
3
Rating 6 - Okay. 2 out of 18 reviews
6 - Okay
2
Rating 4 - Poor. 2 out of 18 reviews
4 - Poor
2
Rating 2 - Terrible. 5 out of 18 reviews
2 - Terrible
5
Reviews
Verified
6/10 Okay
Jose Angel
20 Oct 2025
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location is really good. The only huge problem is there’s not any indication on the street to identify the hotel. Everything else was really good.
The hotel does not look like in the website!!! It was horrible and dirty!! We had to move to another hotel.
ROSALBA
Stayed 7 nights in Jun 2025
Verified
4/10 Poor
Maria Luisa
15 Oct 2025
My husband is in walking cane due to his back and the hotel has 3 flights of steps that he would have not be able to come up or down without pain.
The lack of signage of the hotel means it took us 2 hours to find hotel. We called the hotel to let them know we are lost and please send someone out to find us. First attempt the young lady refused, then on the second call after still not being able to find hotel, a young man came out to find us , he was so supported and so understanding, this young man was just great help. We had to cancel due to stairs and no elevator.
The room was ok but the building as a whole is horrible. It’s a shared building and there are businesses during the day. But after 5 pm everything closes and the only floor that is “alive” is the 4th floor where the rooms are. When we came back the first night, the door on the street was locked and we had a hard time opening it, then when we got in, the stairs were completely dark my kids were very scared. Thankfully we found the switch to turn it on because it was really creepy. The stairs are in bad shape. There was no trash can in the room, no iron, no hangers, we had to ask for them, also the only mirror is the one in the bathroom, and it’s hard to get ready. Hot water in the shower was a hit it miss. When we stayed our room was the only one occupied, and it felt very weird to be there by ourselves. There’s nobody there to take care of business only through Whatsup
No cuenta con receptaclon, solo whatzapp pasamos 2 días sin aire y TV,.difícil que te presten control para aire y TV. No te dicen que tienes que subir 70 escalones, muy difícil. No vuelvo a ese hotel.
Tuvimos una excelente experiencia en, en el corazón de Guanajuato capital. El personal fue muy amable y siempre dispuesto a ayudar, lo que hizo nuestra estancia aún más agradable. La ubicación es perfecta.
Los cuartos son muy cómodos y todo excelente, solo falta algún anuncio al exterior para dar con el lugar más fácilmente. Tambien la terraza estuvo muy bien al igual que la limpieza del lugar.